{"id":1730150,"url":"https://alion.io/job/wintrust-financial-client-support-professional-4","title":"Client Support Professional","company":{"id":6066,"name":"Wintrust Financial","domain":"wintrust.com","url":"https://alion.io/company/wintrust","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":20,"ghost_share":0,"stale_share":0.9,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-04T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Holland, United States","Netherlands"],"countries":["US","NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":88000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":772},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-02T23:48:50Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-05T01:43:43Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused,personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”\nWhy join us?\nAn award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 8 years) and Employee Recommended award by the Globe & Mail (past 6 years)\nCompetitive pay and discretionary or incentive bonus eligible\nComprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few\nFamily-friendly work hours\nWith 175+ community bank locations, we offer opportunities to grow and develop in your career\nPromote from within culture\nWhy join this team?\nWe have a culture that encourages an entrepreneurial spirit\nWe offer multiple opportunities for development and upward mobility\nWhat You’ll Do:\nThe Client Service Professional provides high touch support to commercial clients, ensuring exceptional customer experience, by serving as a liaison between internal contacts such as Loan Ops, Treasury Management and Deposit Operations.\nProvide administrative support for a team of Lenders with standard portfolios within a specific market\nProcess daily customer requests via phone and/or system such as account opening, balance inquiries, wire processing, advances, transfers, payoffs and pay downs on loans\nTroubleshoot and investigate customer issues and onboard new clients\nSupport Relationship Managers by answering calls, preparing loan packages, data entry, tracking vendor invoices and gathering information to resolve issues or complete projects\nEnsure all regulatory and compliance requirements are met\nQualifications:\nMinimum 3-5 years’ banking experience with strong knowledge of account opening, commercial loan servicing a plus\nExceptional customer service skills\nStrong verbal and written communication skills\nHigh level of organization and time-management with keen attention to detail and the ability to respond quickly to changes in priorities and tasks\nProficient in MS Office including Excel and Word; familiarity with FIS, Salesforce, and/or ACBS a plus\nKnowledge and understanding of various loan documents, banking processing standards, best practices, and audit control procedures\nBenefits:\nMedical Insurance\nDental\nVision\nLife insurance\nAccidental death and dismemberment\nShort-term and long-term Disability Insurance\nParental Leave\nEmployee Assistance Program (EAP)\nTraditional and Roth 401(k) with company match\nFlexible Spending Account (FSA)\nEmployee Stock Purchase Plan at 5% discount\nCritical Illness Insurance\nAccident Insurance\nTransportation and Commuting Benefits\nBanking Benefits\nPet Insurance\nCompensation:\nThe estimated hourly salary range for this role is $24.04 - $31.25 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills, and experience.\nFrom our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.","description_format":"text","description_chars":4348,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-10-02T23:48:50Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 26 · green card filings: 11","filings_12m":26,"filings_prev_12m":23,"green_card_filings_12m":11,"median_offered_wage_usd":141014,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":1,"expected_fill_days":28,"reasons":["conf:15","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/wintrust-financial-client-support-professional-4","json_url":"https://alion.io/job/wintrust-financial-client-support-professional-4.json","meta":{"generated_at":"2026-10-05T02:03:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2724,"day_limit":5000,"remaining_today":2276,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}