{"id":3670199,"url":"https://alion.io/job/wipro-aiops-grafana-engineer","title":"AIOps Grafana Engineer","company":{"id":224,"name":"Wipro","domain":"wipro.com","url":"https://alion.io/company/wipro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AIOps","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Loki","optional":false},{"name":"Mimir","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Self-Healing","optional":false},{"name":"Context Engineering","optional":true},{"name":"RAG","optional":true}],"status":"live","first_seen_at":"2026-11-03T09:01:16Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-09T21:22:34Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Job Description\nRole Purpose\nThe purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters\n͏\nLocation: Pune\nRole - Grafana Aiops Engineer\nWe are looking for a Platform & Observability Engineer with expertise in modern observability platforms, AI-driven operations, and automation. The candidate will drive intelligent monitoring, production support automation, unified telemetry, and AI-powered operational excellence across enterprise platforms.\nKey Responsibilities\nDesign and implement observability solutions using LGTM (Loki, Grafana, Tempo, Mimir) stack.\nBuild intelligent alerting, monitoring, and incident management frameworks.\nDevelop Production Support Automation using AI, custom agents, and workflow orchestration.\nImplement Semantic OpenTelemetry standards and enterprise telemetry pipelines.\nBuild Unified Context Platforms by correlating logs, metrics, traces, incidents, and operational data.\nCreate AI-driven troubleshooting, root cause analysis, and self-healing solutions.\nEngineer custom AI agents for operational intelligence and developer productivity.\nDrive observability governance, reliability engineering, and platform resilience.\nRequired Qualifications\n6-9 years of experience in Platform Engineering, SRE, DevOps, or Observability.\nStrong expertise in LGTM Stack (Grafana, Loki, Tempo, Mimir).\nHands-on experience with OpenTelemetry and Semantic Conventions.\nAlerting, Monitoring, Dashboards, and Incident Management.\nProduction Support Automation and Operational Excellence.\nPrompt Engineering and AI-assisted operations.\nDevelopment of Custom AI Agents and AI workflows.\nPython, REST APIs, Automation Frameworks.\nCloud platforms (Azure preferred), Kubernetes, Docker, CI/CD.\nPreferred Qualifications\nAgentic AI and AI Orchestration frameworks.\nRAG, Vector Databases, and Context Engineering.\nAIOps and observability analytics platforms.\nExperience with large-scale distributed systems and reliability engineering\n͏\n2. Perform coding and ensure optimal software/ module development\nDetermine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software\nDevelop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases\nModifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.\nAnalyzing information to recommend and plan the installation of new systems or modifications of an existing system\nEnsuring that code is error free or has no bugs and test failure\nPreparing reports on programming project specifications, activities and status\nEnsure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns\nCompile timely, comprehensive and accurate documentation and reports as requested\nCoordinating with the team on daily project status and progress and documenting it\nProviding feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders\n͏\n3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution\nCapturing all the requirements and clarifications from the client for better quality work\nTaking feedback on the regular basis to ensure smooth and on time delivery\nParticipating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.\nConsulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements\nDocument and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code\nDocumenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation \nEnsure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc\nTimely Response to customer requests and no instances of complaints either internally or externally\n͏\nDeliver\n\nNo.\nPerformance Parameter\n Measure\n\n1.\nContinuous Integration, Deployment & Monitoring of Software\n100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan\n\n2.\nQuality & CSAT\nOn-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation\n\n3.\nMIS & Reporting\n100% on time MIS & report generation\n\nMandatory Skills: Grafana AIOPS.Experience: 5-8 Years\n.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. 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