{"id":3302632,"url":"https://alion.io/job/wipro-automation-lead-l1-2","title":"AUTOMATION LEAD L1","company":{"id":224,"name":"Wipro","domain":"wipro.com","url":"https://alion.io/company/wipro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":33000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-27T00:09:06Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-28T13:31:04Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Job Description\nRole Purpose\nThe purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement\n͏\nDo\n1. Lead automation roadmaps and strategies for various BUs\nEnsure complete understanding of requirements needed to implement automation of various accounts in BUs \nDo shortlisting of accounts depending upon the size of account and their ability to accommodate maturity\nDrive automation maturity in the shortlisted accounts to the next level \nAlign the customers by showcasing Wipro s capability to drive automation and ROI achievement for the customer\nEnsure contractual commitments for a particular project are met by understanding the scope and requirements\nEnsure the desired software and infrastructures are implemented required for automation\nEnsure scalable standards of dashboard and process support system for active automation monitoring\nDevelop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams\nReview the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance\nCome up with solution of the problems regarding automation persistent in development unit\nManage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information\nPeriodically review the project status completion vis-a vis the project plan and ensure successful roll out\nReview the upcoming automation trends, technologies and ways of working and identify the capability gap within the team\nResponsible to maintain customer relationships and derive maximum customer references to ensure business continuity \nReceive feedback from the customers and align resources internally to close all the gaps\n͏\nDeliver\n\nNo.\nPerformance Parameter\n Measure\n\n1.\nClient Engagement\nCSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend)\n\n2.\nBOT implementation\nWork done by the bots for platform/non platform accounts, No. of platform accounts per DU\n\n͏\n͏\nMandatory Skills: Nintex Workflow for SharePoint.Experience: 5-8 Years\n.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. 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