{"id":3256531,"url":"https://alion.io/job/wipro-av-engineervideo-collaboration-engineercisco-webex-poly-uc","title":"AV Engineer,Video collaboration engineer,Cisco WebEx, poly UC","company":{"id":224,"name":"Wipro","domain":"wipro.com","url":"https://alion.io/company/wipro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6500,"max_usd":14500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":25},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-26T02:23:32Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-30T16:39:54Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Audio & Video Administration experience\nLocation - Hyderabad-Client location\nTotal Experience - 4 to 9 years\nNotice - Immediate to 30 days\nActivities:\n Design, install, configure, operate, maintain, and upgrade video conferencing equipment, test environment, and infrastructure.\nHandling video conferencing endpoint equipments and tasks such as configuration and operation of Cisco, Microsoft Teams Rooms, and Poly Endpoints.\nSchedule, setup, and disconnect video conferences for internal and external meetings. \nProvide video conferencing event planning production packets consisting of logistics, test plans, configuration drawings, and other necessary information working with other cross-functional teams.\nUtilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests.\nTroubleshoot and resolve video conferencing and event service incidents, including RMA’s, and hardware/software issues.\nWork with 3rd party vendors to troubleshoot issues and perform root cause analysis and escalate accordingly if beyond the limit to resolve the issues.\nProcess service requests within the Video and Event Services area.\nCollaborate with operations and support teams to provide direction/support, streamline processes, improve efficiencies, and enhance the overall user experience.\nProduce Run of Show documents, attendance reports, IT equipment readiness checklist and other items for Audio Video production team.\nBased on the workload, AMD can discuss with Wipro for enabling more additional staffing, this will be reviewed mutually and an amendment to this SOW shall be enabled.\n͏\nLocation - Hyderabad-Client location\nTotal Experience - 4 to 9 years\nNotice - Immediate to 30 days\nActivities:\n Design, install, configure, operate, maintain, and upgrade video conferencing equipment, test environment, and infrastructure.\nHandling video conferencing endpoint equipments and tasks such as configuration and operation of Cisco, Microsoft Teams Rooms, and Poly Endpoints.\nSchedule, setup, and disconnect video conferences for internal and external meetings. \nProvide video conferencing event planning production packets consisting of logistics, test plans, configuration drawings, and other necessary information working with other cross-functional teams.\nUtilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests.\nTroubleshoot and resolve video conferencing and event service incidents, including RMA’s, and hardware/software issues.\nWork with 3rd party vendors to troubleshoot issues and perform root cause analysis and escalate accordingly if beyond the limit to resolve the issues.\nProcess service requests within the Video and Event Services area.\nCollaborate with operations and support teams to provide direction/support, streamline processes, improve efficiencies, and enhance the overall user experience.\nProduce Run of Show documents, attendance reports, IT equipment readiness checklist and other items for Audio Video production team.\nBased on the workload, AMD can discuss with Wipro for enabling more additional staffing, this will be reviewed mutually and an amendment to this SOW shall be enabled.\n͏\n͏\n͏\nMandatory Skills: Network Voice and Collabration Admin.Experience: 5-8 Years\n.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.","description_format":"text","description_chars":4449,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-26T02:23:32Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":33,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/wipro-av-engineervideo-collaboration-engineercisco-webex-poly-uc","json_url":"https://alion.io/job/wipro-av-engineervideo-collaboration-engineercisco-webex-poly-uc.json","meta":{"generated_at":"2026-10-30T17:22:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5841,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":224},"rest":"https://alion.io/mcp/rest/get_company?id=224"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwipro-av-engineervideo-collaboration-engineercisco-webex-poly-uc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwipro-av-engineervideo-collaboration-engineercisco-webex-poly-uc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwipro-av-engineervideo-collaboration-engineercisco-webex-poly-uc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wipro-av-engineervideo-collaboration-engineercisco-webex-poly-uc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwipro-av-engineervideo-collaboration-engineercisco-webex-poly-uc"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3256531}},{"tool":"search_jobs","arguments":{"company":"wipro.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3256531},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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