Business Analyst

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Overview

Wipro Consulting is seeking an experienced Healthcare Payer BusinessAnalystwith Product Owner capabilities to drive strategic transformation initiatives across healthcare payer operations. The ideal candidate will bridge businessstakeholders, SMEs, product teams, and technology partners, translating strategic businessobjectives into detailed requirements, user stories, workflows, and product backlogs that enable successful delivery.

This role requires deep Healthcare Payer expertise combined with hands-on experience in Jira Align, AppianWorkflow, Azure DevOps, and Agile delivery methodologies. The individual will be responsible for discovery, requirements elaboration, backlog readiness, stakeholder engagement, workflow design, release support, and ensuring requirements are delivery-ready for Agile teams.

Product Ownership & Agile Delivery

• Partner with businessstakeholders to define product vision, objectives, and businessoutcomes.
• Own and maintain features, user stories, and acceptance criteria in Jira Align and Azure DevOps.
• Support roadmap planning, PI Planning, sprint planning, release planning, and sprint reviews.
• Collaborate with Product Managers, Architects, Developers, QA teams, and SMEs to ensure successful delivery.

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Do

Consulting Execution

• An Ambassador for Wipro tenets and values
• Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs
• Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a ‘well rounded’ consultant. Flexible in approach and ability to coordinate resources with expertise in various areas
• Responsible for work stream budgets and assuring quality of deliverables
• Seen as a trusted advisor to senior clients and secures great feedback from clients
• Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills
• Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery
• Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills
• Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc.

Business development

• Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process
• Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals
• Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts
• Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts
• Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate
• Contributes and leads RFP/RFI efforts by leveraging Wipro’s global footprint and end to end consulting capability
• Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits

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Thought Leadership

• Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership
• Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales

Contribution to Practice/Wipro

• Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives
• Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse
• Proposes new service offerings/capabilities
• Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment
• Coaches and mentors junior consultants
• Monitors and curtails talent attrition
• Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored
• Client solutions with desired impact
• Demonstrates value by identifying and following through on innovation and thought leadership opportunities
• Creates reusable IP/assets and makes self visible as a thought leader

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Display

Strategic Objectives

Parameter Description

Measure

(Select relevant measures/ modify measures after speaking to your Manager)

Deliver growth in consulting revenues

• Support business performance for direct consulting against relevant quarterly/annual targets

• Lead end-to-end sales cycle for specific pursuits
• Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications

• % Revenue Achievement (actual vs. target)

• % of Personal Utilisation Achievement (against target)
• No. of RFI/RFPs responses led/supported
• No. of strategic advisory and transformation engagements delivered
• No. of referenceable clients, testimonials
• Average CSAT, PCSAT across projects

Generate Impact

• Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships

• Number and value of downstream opportunities generated/converted for GCG and larger Wipro

Grow market positioning

• Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients’ strategic transformations

• Lead the development of thought leadership/offerings/assets for the practice to support business growth

• Eminence and thought leadership demonstrated through content, citations and testimonials

• Number of white papers authored, evidence of assets like Repeatable IP, Frameworks & Methods authored/contributed
• Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front

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Provide consulting leadership to accounts

• Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives

• Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG

• Number of credible business side relationships built in client organizations

• Number & $ value of integrated consulting deals supported

Grow the consulting talent

• Grow consulting team talent at B3 and below levels in line with business demand and in line with Consulting Competency Framework

• Meritocracy and Actions: Number of consultants rewarded/recognized

• Cross-Skilling - Numbers of reporting consultants worked on joint projects cutting across the different practices within GCG
• Self Development - Min 32 hrs on training in a year. Combination of online and classroom.

Build the consulting community

• Individual contribution to People Development and Collaboration Effectiveness to the level expected of others performing this Role

• Distinct participation in and demonstration of:

• Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, sharing of talent pool
• Knowledge Management - Number of webinars/knowledge sharing/thought leadership sessions conducted, Number of Assets owned and contributed to Consulting Central

Mandatory Skills: HC - Payor

.Experience: 8-10 Years

.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.