{"id":3272261,"url":"https://alion.io/job/wipro-devops-engineer-l4contract-2","title":"DEVOPS ENGINEER L4(CONTRACT)","company":{"id":224,"name":"Wipro","domain":"wipro.com","url":"https://alion.io/company/wipro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":105000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":15},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Dynatrace","optional":false},{"name":"ITSM","optional":false},{"name":"Linux","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"Amazon CloudWatch","optional":true},{"name":"Amazon EC2","optional":true},{"name":"AWS","optional":true},{"name":"AWS Lambda","optional":true},{"name":"CI/CD","optional":true},{"name":"Confluence","optional":true},{"name":"CyberArk","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-26T12:14:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-31T11:48:56Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Job Description\nDublin- 3 days a Week\nMust have skills:\no Excellent communication\no Application support Background\no Unix / Linux\no SQL : Postgres SQL, SQL\no ITSM : Change, Incident, service ticket, Workorders\no Willing to work on shifts (Morning & Afternoon shifts) & Weekend support\no Monitoring : Splunk, Dynatrace alert monitoring Alert creation\no Application Support Experience in the Card Payment Industry or Banking Sector\no PCF - Pivotal Cloud foundry Good to have skills :\no Monitoring / Observability : Splunk / Dynatrace alert ( C1 - Dashboard creation, B3 - Alert creation, B2 - Alert Monitoring ). Detailed JD at the bottom of the email.\no AWS ( EC2, CloudWatch, Lambda )\no Automation : automation using XLR/ shell scripting/ ansible/ python ( Anyone) ( For C1 - Mandatory, B3- NA, B2 - NA)Roles/responsibilities performed by the Biz Ops React team members and tools used in their applications.Work Orders - Resolve Work orders in form of Business/functional queries, ad hoc testing, verification, and validation etc., from regional product team and customer support teams.\nReporting the issues with the deployments and coordinating with the Development Teams to fix any deployment issues.\nIncident Resolution - Review and resolve the Incidents arising from operation Command Center Alerts\nAlerts from Enterprise Monitoring Operations (EM Operations).\nTraffic Routing - perform traffic routing in support of infrastructure maintenance\nRaise new change tickets and arrange for approvals, including CAB approvals\nCreating Confluence pages for newly analyzed Work Orders / new type of Incidents with resolution steps\nChange Implementation - Deploying the application related artifacts to the production environments in the slotted approved release window\nRoot Cause Analysis in detail for High severity Incidents - and act on fixing the underlying cause of the high severity issues. Take necessary preventive actions also.\nSupporting the UAT testing by the Product team and regional customer support team.\nConfiguring application/artifacts and supporting the new customer onboarding to the platform\nTesting the newly on boarded customer’s file processing and reports delivery\nReview and approve change tickets.\nWork with customers on ad-hoc queriesWork with Development / Testing team for defect analysis (with Production simulated data)\nBuild automation scripts that reduce the number of Incidents and/or improves processes followed\nSupport customer to fill in the Post Incident Report (PIR) when any high impacting Incidents affecting customers occurred.\nParticipate / Initiate in War Room calls that impacts application availability or has a customer impactTools Used:\nRemedy - Ticketing Tool\nRally (For Story and Bug Tracking)\nSplunk and Dynatrace for Monitoring\nWinSCP (file movement/ validation)\nCyberArk/Putty\nToad - Querying Tool for DB\n͏\nDo\n Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applicationsPlan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring\nManage the IT infrastructure as per the requirement of the supported software code\nOn-board an application on the DevOps tool and configure it as per the clients need\nCreate user access workflows and provide user access as per the defined process\nBuild and engineer the DevOps tool as per the customization suggested by the client \nCollaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure\nLeverage and use tools to automate testing & deployment in a Dev-Ops environment\n\nProvide customer support/ service on the DevOps toolsTimely support internal & external customers on multiple platforms\nResolution of the tickets raised on these tools to be addressed & resolved within a specified TAT\nEnsure adequate resolution with customer satisfaction\nFollow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved\nTroubleshoot and perform root cause analysis of critical/ repeatable issues \n\n͏\nDeliver\n\nNo\nPerformance Parameter\n Measure\n\n1.\nContinuous Integration,Deployment & Monitoring\n100% error free on boarding & implementation\n\n2.\nCSAT\nTimely customer resolution as per TAT\nZero escalation\n\n͏\n͏\nMandatory Skills: Site Reliability Engineering (SRE).Experience: 5-8 Years\n.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.","description_format":"text","description_chars":5666,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-26T12:14:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":33,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/wipro-devops-engineer-l4contract-2","json_url":"https://alion.io/job/wipro-devops-engineer-l4contract-2.json","meta":{"generated_at":"2026-10-31T18:28:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28919,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":224},"rest":"https://alion.io/mcp/rest/get_company?id=224"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwipro-devops-engineer-l4contract-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwipro-devops-engineer-l4contract-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwipro-devops-engineer-l4contract-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wipro-devops-engineer-l4contract-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwipro-devops-engineer-l4contract-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3272261}},{"tool":"search_jobs","arguments":{"company":"wipro.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3272261},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}