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For additional information, visit us at www.wipro.com.Mandatory Requirements:\nFluent German, along with good English communication\n5+ years of hands-on End User Computing / Desktop Support experience\nAbility to work onsite at the Garching location 5 days per week\nStrong troubleshooting, customer-facing and onsite IT support experience\nTechnical Skills:\nWindows 10/11, macOS, iOS, Android device administration, deployment, migration and troubleshooting\nMicrosoft Intune and endpoint configuration/management\nSCCM / MECM, Jamf \nMDM and Windows Autopilot\nActive Directory, Group Policy (GPO) and user/access management\nMicrosoft 365, Outlook and Teams support\nSoftware/application deployment and troubleshooting\nPatch management\nHardware and peripheral support - laptops, desktops, docks, monitors and printers\nPrinter configuration and troubleshooting\nExperience supporting meeting room systems, including Cisco control panels, video conferencing equipment, and Yealink devices. \nBasic network troubleshooting - LAN, Wi-Fi and VPN\nRemote desktop and end-user support\nIT Asset Management and inventory handling\nServiceNow / ITSM - Incident and Service Request Management\nITIL-based support processes\nVIP/Executive user support\nExperience working in a global enterprise IT infrastructure environment\nApplications from people with disabilities are explicitly welcome.\nMandatory Skills: Technical Support.Experience: 5-8 Years\n.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. 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