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As we like to say: It's not only what we do, it's how we manage that truly make the difference..\nIf you're looking for more than just a job - if you're looking for a place where you can truly make a difference - you might be the next person to join WIRE IT.\nRole: Senior Genesys Engineer / Developer\nLocation: Hybrid, Porto/Lisbon, Portugal\nRequired skills:\n5+ years ofhands-on experience\nwith Genesys On-Premise, including Framework, Routing/URS, Reporting, and Genesys\nComposer/IVR. \n\nStrong knowledge of VoIP andtelephony,\nparticularly SIP, RTP, SDP, and SBCs. \n\nExperience with Genesys InfoMart (GIM) and SQL\ndatabases such\nas MS SQL or Oracle. \n\nExperience developing integrationsusing REST APIs/Web Services and connecting telephony platforms with external\nsystems. \n\nExperience with React.js or similar frontendframeworks is a strong plus. \n\nExperience or strong interestin migration from Genesys On-Premise to Diabolocom/CCaaS is highly valued. \n\nStrong troubleshootingand problem-solving skills, with experience providing L3 technical support. \n\nFluentEnglish\nmandatory; French is a strong plus.\n\nWe offer:\nNo-term full-time contract;\nHealth Insurance;\n22 days of paid vacation;\n4 extra days annually (Carnival, Christmas Eve, New Year's Eve, Birthday);\nMeal Allowance on card (Coverflex);\nReferral Bonus;\nSpecial discounts and flex options;\nTraining annual budget;\nA great team-oriented culture;\nChance to become a part of a dynamically growing international company;\nChallenging projects giving the unique opportunity to grow and learn.\nFollowing the EU General Data Protection Regulation No. 2016/679, we inform you that by responding to this announcement, you consent to the use of your data by Wire IT, for as long as necessary. 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