{"id":3274908,"url":"https://alion.io/job/wirex-ict-risk-incident-manager","title":"ICT Risk & Incident Manager","company":{"id":175926,"name":"Wirex","domain":"wirex.com","url":"https://alion.io/company/wirex-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Nicosia, Cyprus"],"countries":["CY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":155000,"period":"year","method":null,"sample_n":6855},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"PCI DSS","optional":true}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-30T13:45:19Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"About Direct Crypto Limited\nDirect Crypto Limited is a newly established entity at an advanced stage of applying for a MiCA-regulated Crypto Asset Service Provider (CASP) license and headquartered in Cyprus and part of the Wirex Holdings Ltd group.\nWe are building a compliance-first, institutionally focused crypto infrastructure platform, providing safekeeping, exchange, and transfer services to regulated financial institutions, fintechs, and Web3 businesses across the EEA.\nThis is an opportunity to join a new entity at an important stage of its development and contribute to building its culture, processes, and operational standards from the ground up.\nThe Role\nWe are looking for an ICT Risk & Incident Managerto join our Engineering & Infrastructure team in Cyprus.\nIn this role, you will act as the first line of defence for ICT risk managementat the local entity level. You will work closely with the Global ICT Risk Manager and Group teams to ensure that ICT risks are identified, assessed, documented, monitored, and appropriately managed.\nYou will also coordinate the local response to significant ICT incidents and support regulatory incident reporting where required.\nThis is a hands-on and coordination-focused role, working closely with Compliance, Security, Infrastructure, Engineering, Operations, and Productteams.\nICT Risk Management\nOwn and coordinate day-to-day ICT risk management activities for the local entity.\nMaintain the ICT risk register, ensuring risks are properly identified, assessed, documented, and monitored.\nEnsure each risk has an assigned owner, mitigation plan, target date, and current status.\nTrack remediation activities and escalate overdue or material risks.\nCoordinate ICT risk assessments covering systems, services, vendors, projects, and significant technology changes.\nSupport risk acceptance and exception processes.\nProvide regular ICT risk reporting to management and relevant governance forums.\nPolicies & Governance\nSupport the implementation of Group ICT risk policies, standards, and procedures at the entity level.\nMaintain entity-specific ICT policies, procedures, and supporting documentation where required.\nIdentify gaps between Group policies and local regulatory requirements and coordinate their resolution.\nEnsure ICT governance documentation and supporting evidence are maintained and audit-ready.\nSupport local governance committees and management reporting on ICT risk matters.\nRegulatory & Compliance\nSupport compliance with applicable ICT and operational resilience requirements, including MiCA, DORA, and CySEC obligations.\nSupport regulatory assessments, audits, inspections, and information requests relating to ICT risk.\nCoordinate remediation of ICT-related regulatory findings and observations.\nMaintain accurate records of ICT controls, risk assessments, governance activities, and remediation actions.\nWork closely with Compliance to ensure regulatory requirements are reflected in local ICT risk processes.\nIncident Management\nSupport the entity-level ICT incident management process.\nEnsure significant ICT incidents are identified, classified, documented, and escalated appropriately.\nCoordinate local responses to significant ICT incidents with relevant Group and local teams.\nEnsure business and technical owners remain accountable throughout the incident lifecycle.\nTrack remediation actions, root cause analysis, and post-incident follow-up through to completion.\nMaintain accurate incident records and supporting evidence.\nRegulatory Incident Reporting\nSupport the assessment of ICT incidents against applicable regulatory reporting thresholds under DORA, MiCA, and CySEC requirements.\nCoordinate with Compliance and the Global ICT Risk Manager on regulatory notifications and reporting.\nSupport the preparation of initial, intermediate, and final regulatory incident reports where required.\nTrack reporting deadlines and ensure supporting evidence is available.\nSupport follow-up activities and regulatory engagement resulting from significant or reportable incidents.\nGroup Coordination\nAct as the primary ICT risk point of contact for Direct Crypto Limited.\nMaintain close collaboration with the Global ICT Risk Manager.\nEnsure local ICT risk activities remain aligned with Group methodologies, policies, controls, and reporting standards.\nEscalate significant ICT risks, incidents, and regulatory concerns in a timely and structured manner.\nProvide entity-level risk information for Group reporting and assessments.\nSupport the implementation of Group ICT risk initiatives at the local entity level.\nEssential Requirements\nBased in Cyprus.\nProfessional working proficiency in Greek, both written and verbal.\nProfessional working proficiency in English, both written and verbal.\nExperience in ICT risk management, technology risk, information security, operational risk, or technology compliance.\nSolid understanding of ICT risk management frameworks, controls, and risk registers.\nExperience maintaining risk registers, policies, remediation plans, and governance documentation.\nPractical understanding of ICT incident management, including escalation, classification, and post-incident reviews.\nAbility to collaborate effectively with Compliance, Security, Technology, Operations, and business teams.\nStrong analytical, documentation, coordination, and communication skills.\nAbility to work independently, manage multiple priorities, and operate effectively in a fast-moving environment.\nNice to Have\nFamiliarity with MiCA and DORA, particularly ICT risk and operational resilience requirements.\nKnowledge of Cyprus financial services regulation and CySEC supervisory expectations.\nExperience with ISO/IEC 27001, PCI DSS, NIST, or equivalent frameworks.\nExperience in third-party ICT risk, outsourcing governance, or vendor due diligence.\nExperience supporting regulatory incident reporting or regulatory audits.\nPrevious experience in financial services, fintech, payments, or crypto.\nProfessional certifications such as CRISC, CISM, or CISAare desirable but not required.\nHow You Work\nWe’re looking for someone who is:\nProactive and organized: Takes ownership and follows through.\nDetail-oriented: Understands the importance of accurate and complete documentation in a regulated environment.\nCollaborative: Works effectively across local and Group teams.\nA clear communicator: Able to explain ICT risk topics to both technical and non-technical stakeholders.\nCalm under pressure: Able to coordinate effectively during incidents and tight deadlines.\nImprovement-focused: Continuously looks for ways to strengthen ICT risk practices.\nQuality-driven: Takes pride in maintaining high standards in a compliance-first environment.\nWhat We Offer\nFlexible working hours with hybrid working options.\nAnnual training allowance and professional development support.\nFinancial support towards relevant professional certifications.\nThe opportunity to help build an entity from the ground up.\nCareer growth opportunities within an innovative, globally regulated FinTech group.\nWhy Join Direct Crypto Limited?\nYou will join at an early stage of the entity's development and have the opportunity to help build the compliance and financial crime framework that will underpin its regulated operations.\nYour work will have a direct impact on how Direct Crypto Limited operates, manages risk, meets regulatory expectations, and builds trust with institutional clients and partners across the EEA.\nEqual Opportunity\nDirect Crypto Limited is an equal opportunity employer. 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