{"id":3174899,"url":"https://alion.io/job/wise-banking-operations-specialist","title":"Banking Operations Specialist","company":{"id":3856,"name":"Wise","domain":"wise.com","url":"https://alion.io/company/wise","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":46,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":5850,"max":null,"currency":"SGD","period":"month","gross":null,"usd_annual":54924},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T15:46:28Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T20:37:52Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Wise is a global technology company, building the best way to move and manage the world’s money.\nMin fees. Max ease. Full speed.\nWhether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.\nAs part of our team, you will be helping us create an entirely new network for the world's money.\nFor everyone, everywhere.\nMore about our mission and what we offer.\n As a Banking Operations Specialist, you are the backbone of our banking partnerships. Your core purpose is to ensure the flawless, high-quality execution of time-sensitive operational tasks that are critical to the foundation of our banking governance and compliance. You are a reliable and detail-oriented expert who manages the end-to-end operational lifecycle for our banking partners. This role is essential for maintaining strong relationships, supporting regulatory compliance, and driving operational excellence.\nJob Responsibilities:\nAccess & Signatory Management: Independently manage banking partner access and signatory requests from start to finish, keeping records accurate and up to date in line with internal policies and regulatory requirements.\nAudit Support: Prepare documentation and evidence for audits and control reviews, and follow through on assigned actions to address findings.\nPartner Due Diligence: Coordinate annual due diligence requests from banking partners, gathering documentation from relevant teams, including Compliance. Maintain accurate records and ensure responses meet agreed deadlines and internal requirements.\nBanking Portal Onboarding & Controls: Onboard new banking portals, help assess risks and check that required controls are in place. Work with banking partners and internal teams to address gaps and strengthen controls.\nIssue Resolution: Investigate and resolve banking governance queries and operational issues. Escalate complex cases to the relevant teams and track them through to resolution.\nInternal Collaboration: Act as a key contact for Banking, Payment Operations and other internal teams, providing clear information and timely updates to resolve issues and support ongoing projects.\nDocumentation & Knowledge Management: Maintain the Partner Bank Directory, procedures and other key documentation so teams can easily find accurate information and keep operations running smoothly.\nProcess Improvement: Identify opportunities to simplify workflows and work with the team to implement changes that improve efficiency, accuracy and compliance.\nOperational Readiness: Stay informed about changes to processes, policies and regulatory requirements, and apply them to your day-to-day work.\n Operational experience: at least 3-5 years of experience in banking, fintech or another complex operational environment, managing detailed work and competing deadlines.\nRisk and controls: Ability to follow policies, identify control gaps and recognise when to escalate risks or request guidance.\nData and tools: Confidence using spreadsheets and data management tools to organise information, check accuracy and investigate discrepancies.\nAttention to detail: A consistent approach to maintaining accurate records and complete documentation.\nProblem solving: Ability to investigate issues, work through unfamiliar requirements and follow tasks through to resolution.\nStakeholder communication: Experience communicating with senior internal and external stakeholders, including banking partners, to gather information, resolve blockers and meet deadlines.\nOwnership and prioritisation: Ability to manage your workload independently, prioritise time-sensitive or higher-risk tasks and communicate early when something is blocked.\nNice to have\nExperience with banking portals, access permissions or authorised signatory management.\nExperience supporting due diligence requests, audits or control reviews.\nFamiliarity with access controls, such as approval permissions and segregation of duties.\nExperience working directly with banking partners to resolve issues or improve processes.\nFamiliarity with payment systems or financial reconciliation tools.\nA relevant qualification or certification in banking, compliance or operational risk.\n For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.\nWe're proud to have a truly international team, and we celebrate our differences.\nInclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.\nIf you want to find out more about what it's like to work at Wise visit Wise.Jobs.\nKeep up to date with life at Wise by following us on LinkedIn and Instagram.","description_format":"text","description_chars":4879,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Money Transfer & Remittances","Currency Exchange & FX Payments"],"lifecycle":[{"event":"open","at":"2026-10-23T19:38:16Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":21,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":54924,"is_top_pay":false},"html_url":"https://alion.io/job/wise-banking-operations-specialist","json_url":"https://alion.io/job/wise-banking-operations-specialist.json","meta":{"generated_at":"2026-10-26T21:40:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29221,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3856},"rest":"https://alion.io/mcp/rest/get_company?id=3856"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwise-banking-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwise-banking-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwise-banking-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wise-banking-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwise-banking-operations-specialist"}]}