{"id":1398692,"url":"https://alion.io/job/wise-engineering-lead-support-squad-wise-assistant-platform","title":"Engineering Lead - Support Squad (Wise Assistant Platform)","company":{"id":3856,"name":"Wise","domain":"wise.com","url":"https://alion.io/company/wise","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":28,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2000000,"max":2550000,"currency":"HUF","period":"month","gross":null,"usd_annual":94584},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LLM","optional":false},{"name":"PoC Library","optional":false},{"name":"Prompt Engineering","optional":false}],"status":"live","first_seen_at":"2026-09-28T12:28:21Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-01T00:45:40Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Wise is a global technology company, building the best way to move and manage the world’s money.\nMin fees. Max ease. Full speed.\nWhether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.\nAs part of our team, you will be helping us create an entirely new network for the world's money.\nFor everyone, everywhere.\nMore about our mission and what we offer.\n The team you will join: Wise Assistant\nWe're building Wise Assistant, a conversational AI that will become a central interface for managing money on Wise. This is a super visible and highly ambitious AI project\nThe team is at the forefront of applied AI at Wise. We already automate 40% of customer support chats with LLMs, and we're pushing further: voice automation, agentic AI and becoming the conversational operating system at Wise. Part product, part R&D, always production-grade at scale.\nThis role is a rare opportunity:\nProduction AI at scale: Not a PoC, not an experiment. Real LLM systems serving millions of customers, with real stakes.\n\nR&D with impact. You'll read papers, prototype new approaches, and ship them to production. The team is pushing the frontier of what's possible with AI in fintech.\n\nIn Budapest. One of very few opportunities to lead large-scale AI engineering locally.\nYou will:\nLead a small, senior engineering team building production LLM systems\n\nShape the technical vision for AI at Wise: architecture, evaluation, and how we integrate the latest research into production\n\nPartner closely with embedded Data Science, PM, Analyst and Prompt Engineering functions\n\nStay close to the latest tech (expect hands-on work on system design and architecture)\n\nBe a thought leader on AI engineering at Wise\n\n For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.\nWe're proud to have a truly international team, and we celebrate our differences.\nInclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.\nIf you want to find out more about what it's like to work at Wise visit Wise.Jobs.\nKeep up to date with life at Wise by following us on LinkedIn and Instagram.","description_format":"text","description_chars":2429,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Money Transfer & Remittances","Currency Exchange & FX Payments"],"lifecycle":[{"event":"open","at":"2026-09-28T14:28:43Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:11","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":{"stated_usd_annual":94584,"is_top_pay":false},"html_url":"https://alion.io/job/wise-engineering-lead-support-squad-wise-assistant-platform","json_url":"https://alion.io/job/wise-engineering-lead-support-squad-wise-assistant-platform.json","meta":{"generated_at":"2026-10-01T04:35:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4000,"day_limit":5000,"remaining_today":1000,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}