{"id":1135206,"url":"https://alion.io/job/wise-people-operations-specialist-3","title":"People Operations Specialist","company":{"id":3856,"name":"Wise","domain":"wise.com","url":"https://alion.io/company/wise","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":27,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-09-23T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"explicit","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1020},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Instagram","optional":true},{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-09-23T05:44:49Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T07:29:46Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Wise is a global technology company, building the best way to move and manage the world’s money.\nMin fees. Max ease. Full speed.\nWhether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.\nAs part of our team, you will be helping us create an entirely new network for the world's money.\nFor everyone, everywhere.\nMore about our mission and what we offer.\n Onboarding support\nManage the administrative process of onboarding new joiners, ensuring that the Wiser journey is as smooth as possible with everyone involved kept in the loop.\n\nCoordinate adaptable onboarding plans in partnership with hiring Leads, and collaborate on future changes that align to Wise’s way of working.\n\nManage the relocation process for new joiners, ensuring all logistics and documentation requirements are handled smoothly.\n\nParticipate with other members of our wider People team in facilitating new joiner engagement & networking.\n\nRun local onboarding sessions, sharing relevant new joiner information for that first week (e.g. joiners, benefits, etc.).\n\nEnsure our onboarding session deck is informative, engaging and updated.\n\nWiser support\nChampion the People team’s ticketing desk with a one-team mentality by responding to queries in an efficient and customer-centric way.\n\nProvide guidance to Wisers on our leave policies, ensuring a strong end-to-end experience.\n\nManage internal transfers and relocation requests, ensuring all onboarding and offboarding actions are completed.\n\nProcess all Workday actions in relation to the Wiser lifecycle.\n\nEnsure all operational onboarding and offboarding steps are completed, working closely with our Workplace, UT and People Services teams to ensure those processes run smoothly.\n\nOversee our immigration processes to maintain compliant operations.\n\nMaintain our team's content on Confluence, ensuring information to Wisers is transparent, convenient, easy to remember and updated, and thinking globally as well as locally for process efficiency, alignment and speed.\n\nSupport the Payroll team with necessary documentation and/or information needed to process changes (joiners, benefits, leavers, etc.).\n\nProduce any required employment documentation (e.g. reference letters, contract changes, etc.).\n\nSupport the team in resolving complex international remote working requests via our Mobile Wiser initiative, and escalating where required.\n\nOffboarding support\nHandle all last day administration for our leaving and relocating Wisers, working closely with our Workplace, UT and People Services teams to complete all offboarding steps.\n\nWider team & business focus areas\nReview and respond to audit requests to ensure operational compliance.\n\nContribute and deliver on local and global cross-team projects and initiatives, maintaining a strong focus on the Wiser experience and embracing tech where possible.\n\nKeep informed about local employment laws and working practices, updating our processes, policies and guidance as necessary to remain compliant.\n\nMentor and cross-train junior members of the team, serving as a reviewer in our four-eye check processes to ensure team accuracy, and providing backup support when required.\n\nEmbrace opportunities for growth by taking on tasks beyond your formal job description, reflecting our commitment to flexibility and professional development.\n\n A bit about you\nYou are a Malaysian Citizen. Please note that we are unable to support the hiring of Malaysian Permanent Residents / any Employment Visa holders (including Spouse Visa holders).\n\nPrevious and demonstrable experience in a HR or Shared Services role, ready to take your existing experience to the next level.\n\nEarly-stage knowledge of Malaysian employment law and working practices.\n\nAdaptable and solution-focused approach with a can-do attitude and a positive, customer-centric mindset.\n\nEagle-eyed attention to detail with the ability to deal with confidential information in a professional and compliant way.\n\nUnderstand that your work impacts our Wisers and keeps the best Wiser experience at the front and center of what you do. It’s not about us, it’s our Wisers.\n\nStrive in developing processes that are convenient, transparent and easy to remember for our Wisers.\n\nLove new technology and have a strong passion for data, with the desire to embrace automation and tech solutions to improve processes.\n\nHumble, self-aware and trustworthy, enabling you to collaborate well within your team and across other teams.\n\nAble to manage time effectively by sequencing your tasks by priority and impact.\n\nKey Qualities\nBetween 2-4 years' experience working in a Shared Services environment and/or a People team.\n\nExcellent written and verbal English communication skills. Additional languages are a plus point.\n\nAn advocate for our Wise values and shared services evolution, living values such as “We get it done” and “Customer>Team>Ego”.\n\nStrong growth mindset with the resilience and excitement for change in a hyper-growth environment.\n\nKeen to improve processes and challenge the way we do things for the better using data to solve problems.\n\nAble to work with minimal supervision as your core team will be based in Singapore.\n\nWho would thrive in this role?\nYou enjoy being in an environment that constantly evolves and is fast-paced.\n\nYou embrace new technology and automated solutions.\n\nYou like to solve problems and implement scalable solutions.\n\nYou thrive in ambiguity. You are comfortable stepping into the unknown and naturally resourceful when searching for answers or solving problems, even with limited information at hand.\n\nYou don’t mind mundane tasks but still enjoy a challenge every now and then.\n\n For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.\nWe're proud to have a truly international team, and we celebrate our differences.\nInclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.\nIf you want to find out more about what it's like to work at Wise visit Wise.Jobs.\nKeep up to date with life at Wise by following us on LinkedIn and Instagram.","description_format":"text","description_chars":6390,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Financial Services"],"lifecycle":[{"event":"open","at":"2026-09-23T07:29:46Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:4","win:early","comp:junior,brand"],"computed_at":"2026-09-23T11:52:23Z"},"pay":null,"html_url":"https://alion.io/job/wise-people-operations-specialist-3","json_url":"https://alion.io/job/wise-people-operations-specialist-3.json","meta":{"generated_at":"2026-09-23T11:52:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}