{"id":3001783,"url":"https://alion.io/job/wise-seniorprincipal-implementation-manager-servicing","title":"Senior/Principal Implementation Manager - Servicing","company":{"id":3856,"name":"Wise","domain":"wise.com","url":"https://alion.io/company/wise","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":47,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":150000,"currency":"GBP","period":"year","gross":null,"usd_annual":200787},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-21T10:48:45Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T20:59:38Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Wise is a global technology company, building the best way to move and manage the world’s money.\nMin fees. Max ease. Full speed.\nWhether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.\nAs part of our team, you will be helping us create an entirely new network for the world's money.\nFor everyone, everywhere.\nMore about our mission and what we offer.\n Role Overview\nWe are seeking an exceptional, battle-tested Program Manager / Delivery Leader to join our Implementation Management team. In this role, you will take single-threaded ownership of high-stakes projects across product, engineering, compliance, and operations.\nYou will not merely track tasks or facilitate meetings. You will act as an empowered Driver and Integrator-a domain-smart program leader who deeply understands technical and operational context, stress-tests assumptions, anticipates cross-workstream collisions, and ensures our control environment meets regulatory expectations sustainably and on time.\n What You’ll Do\nLead Cross-Domain Initiatives: Take single-threaded ownership of high-impact, cross-squad projects-ranging from high-stakes compliance and regulatory commitments to core platform migrations, control rollouts, product launches.\n\nDrive Program Management Lifecycle: Hold the pen on end-to-end program governance. Author clear program briefs and plans, define clear outcomes, structure exception-led delivery forums, and maintain appropriate program artefacts and drive accountability across teams.\n\nGuide Informed Decision-Making: Build a solid understanding of the domain you own (AML, KYC, Fraud, Screening etc) and technical architectures you align with. Use this context to stress-test plans, challenge assumptions, anticipate cross-workstream collisions, and guide senior stakeholders through critical trade-offs.\n\nDrive Pragmatic, Hands-On Delivery: Work comfortably at the intersection of product delivery and technical systems. You don't need to review deep technical specifications, but you are comfortable reading architecture diagrams, asking challenging technical questions or creating simple dashboards.\n\nLeave the Place Better Than You Found It: Assume every process executed today will be repeated tomorrow. Document workflows, automate manual steps, eliminate administrative friction, and establish telemetry to scale future execution across the organization.\n\n What You’ll Bring\n8+ Years of Relevant Experience: Proven track record of delivering cross-functional technical or operational projects as an Program manager, Implementation Manager, Technical Program Manager (TPM), Technical Consultant, Product manager, Project Manager or Fintech Delivery Lead.\n\nProgram Management Excellence: Strong foundation in project/program delivery best practices-from scoping and brief writing to designing governance structures, stakeholder reporting, and post-implementation audits. Expert-level practitioner and advocate of modern project management platforms.\n\nExceptional Communication Skills: Outstanding written and verbal communication. Ability to adjust messaging seamlessly whether facilitating alignment with product managers, clarifying requirements with engineers, or updating business leaders.\n\nSystems Literacy & First-Principles Problem Solving: Ability to decompose complex programs back to first principles, interpret system architecture flows, and ask sharp, probing questions across business, technical, and operational delivery dimensions.\n\nPattern Recognition & Structured Thinking: Ability to absorb unstructured information across disparate domains, spot commonalities, and design standardized, repeatable frameworks.\n\nBetter-Done-Than-Perfect Ethos: A pragmatic drive for process optimization and a natural discomfort with 'status theatre' or busywork. Passion for getting hands dirty to solve real operational bottlenecks.\n\nWhat You’ll benefit from\nBroad Domain Exposure: Direct experience leading initiatives across Fintech, Payments, Financial Crime, Risk/Compliance, or core Platform Architecture.\n\nData & Automation Literacy: Familiarity with automation tools, data analytics or expert knowledge of Atlassian suite and its utilisation at scale.\n\nScaling Product Organizations: Experience establishing delivery governance within fast-growing, product-led technology organizations.\n\nProfessional Accreditations: Formal accreditation in Program Management (MSP, PMP, PRINCE2, SAFe) or Financial Crime (ACAMS, ICA).\n\n Base salary: £90,000 - £150,000 gross/year (based on experience & interview outcomes)\nRestricted Stock Units (RSUs)\n\nNumerous other benefits\n\nFor everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.\nWe're proud to have a truly international team, and we celebrate our differences.\nInclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.\nIf you want to find out more about what it's like to work at Wise visit Wise.Jobs.\nKeep up to date with life at Wise by following us on LinkedIn and Instagram.","description_format":"text","description_chars":5323,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Restricted stock units"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Money Transfer & Remittances","Currency Exchange & FX Payments"],"lifecycle":[{"event":"open","at":"2026-10-21T12:24:06Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":200787,"is_top_pay":true},"html_url":"https://alion.io/job/wise-seniorprincipal-implementation-manager-servicing","json_url":"https://alion.io/job/wise-seniorprincipal-implementation-manager-servicing.json","meta":{"generated_at":"2026-10-22T21:57:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6800,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3856},"rest":"https://alion.io/mcp/rest/get_company?id=3856"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwise-seniorprincipal-implementation-manager-servicing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwise-seniorprincipal-implementation-manager-servicing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwise-seniorprincipal-implementation-manager-servicing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wise-seniorprincipal-implementation-manager-servicing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwise-seniorprincipal-implementation-manager-servicing"}]}