{"id":2784062,"url":"https://alion.io/job/wishlink-customer-experience-associate","title":"Customer Experience - Associate","company":{"id":2783580,"name":"Wishlink","domain":"wishlink.com","url":"https://alion.io/company/wishlink-com","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Swift","optional":false}],"status":"live","first_seen_at":"2026-10-17T11:59:39Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-17T16:52:05Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Customer Experience Associate\nAbout Wishlink\nWishlink is a well-funded, early-stage startup, on a mission to shape the creator economy and change how people shop. Our mission is to build a hyper-personalized shopping experience for every user, which is creator-led, so that every user can get exactly what they are looking for. We are on a mission to define new charters at the intersection of two of the most prominent aspects of the internet - e-commerce and social media.\nTeam and Investors\nWe’re 3 founders,Chandan,Shaurya, and Divyansh, with a shared passion to solve real-world problems at scale and consume content for hours (XD). We started Wishlink in January 2022 when we discovered products on social media that we wanted to buy but could not (in some cases, actually did)! We are based out of Gurugram. We have recently raised a series A round of $7M, led by Fundamentum & Elevation Capital.\nWhy Join Us?\nExciting Problem\nThe way people shop online is changing. Users are tired of spending hours browsing humongous catalogs on eCommerce marketplaces just to find a single piece of apparel they like. They need curation, and they need trusted reviews - which is what Wishlink is bringing with the help of content creators. Wishlink is at the forefront of this change, enabling users to shop in an easier and more exciting way.\nImmense Scale\nIn just 2 years of existence, Wishlink is used by over 800k users daily to discover and shop products online. This number has grown over 3x in the last 4 months.\nStellar Team\nWishlink is all about itspeople. Our team is young and energetic, come from stellar backgrounds, and are dedicated towards a common goal. Also, we have a LOT of fun!\nGrowth Opportunity\nWe have grown remarkably in the last 4 months and are doing a monthly GMV of over Rs. 150cr. We are working with over 50,000 content creators and 250+ brands and eCommerce marketplaces including Amazon, Flipkart, Myntra, Nykaa, Ajio, H&M, Savana (Urbanic), Only, Vero Moda, Libas, Aurelia, Mama Earth, and many more.\nWishlink presents an exciting opportunity for you to contribute to and grow within the creator-enabled eCommerce space, have the chance to work at an emerging consumer-tech startup and be an integral part of this dynamic journey.\nWhat would you be doing?\nServe as the primary point of contact for creators and respond to their inquiries promptly via online chat and call.\nProvide accurate information about products and services to the creators. \nEnsure customer satisfaction while addressing concerns and queries.\nDemonstrate strong communication and problem-solving skills\nStay updated on product updates and company policies.\nCollaborate with relevant stakeholders proactively to find swift and effective solutions when needed\n\nWhat are we looking for?\nIf you are a content creator yourself or have worked closely in the social media space - we like you already :)\nStrong communication skills, ability to articulate information clearly and concisely.\nProblem solving skills Capacity to analyze issues and provide effective solutions.\nProduct knowledge and understanding of the company’ products and services.\nTeam collaboration willingness to work collaboratively with other team members for issue resolution.\nEnthusiasm for all things digital and a love for the creator community.\ncharismatic communicator with outstanding interpersonal skills.\nCreativity and adaptability in a fast paced, ever- evolving environment.\nAbove everything, willing to learn continuously and keep improving\nPerks and Benefits\nWe are committed to providing the best environment for you to thrive in. To help with this, we have the following benefits available for all our employees.\nCompetitive Salary, Generous ESOPs, and Relocation Bonus\nLearning & Development Programs with a Dedicated Budget\nCompany sponsored newsletters and books\nChatGPT Subscription\nRegular Team Outings\nDiscounted Health Plans & Gym Memberships \nIndustry insights on growing your social media if you are a (aspiring) creator\nExperience Wishlink\nExplore our Creator App:iOS |Android\nExplore our Shopping App:iOS |Android\nTeam\nShaurya Gupta - Founder & CEO\nDivyansh Ameta - Founder & COO\nChandan Yadav - Founder & CTO\nTeam\nDeep Anmol Singh - Hiring Manager","description_format":"text","description_chars":4239,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Gym membership"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["E-commerce Platforms","Influencer Marketing"],"lifecycle":[{"event":"open","at":"2026-10-17T13:40:43Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":73,"reasons":["conf:3","win:early"],"computed_at":"2026-10-17T20:08:49Z"},"pay":null,"html_url":"https://alion.io/job/wishlink-customer-experience-associate","json_url":"https://alion.io/job/wishlink-customer-experience-associate.json","meta":{"generated_at":"2026-10-17T20:08:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3709,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2783580},"rest":"https://alion.io/mcp/rest/get_company?id=2783580"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwishlink-customer-experience-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwishlink-customer-experience-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwishlink-customer-experience-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wishlink-customer-experience-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwishlink-customer-experience-associate"}]}