{"id":327692,"url":"https://alion.io/job/wix-account-manager-base44","title":"Account Manager - Base44","company":{"id":3668,"name":"Wix","domain":"wix.com","url":"https://alion.io/company/wix","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":125000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-08-30T08:56:22Z","employer_posted_date":"2026-08-30","last_verified_at":"2026-10-18T11:55:44Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"We're building the go-to-market team for Base44, an AI-powered software development platform recently acquired by Wix. As an Account Manager, you'll be instrumental in managing business customers (from SMB to enterprise), nurturing long-term partnerships, ensuring they realize maximum value from our platform, championing their success, and identifying opportunities for growth.\nThis role is ideal for a customer-centric professional who thrives in a fast-paced, entrepreneurial environment and is excited to foster relationships that drive both customer satisfaction and business expansion. You'll have a foundational role in scaling our business, advocating for our customers, and shaping a best-in-class customer experience.\nWe’re building the go-to-market team for Base44, an AI-powered software development platform\nResponsibilities:\nOwn and nurture relationships with our business customers, serving as their primary point of contact and trusted advisor\n\nEnsure successful onboarding, adoption, and ongoing engagement with the Base44 platform\n\nIdentify and drive opportunities for account growth, including renewals, upsells, and cross-sells\n\nProactively monitor customer health, usage trends, and satisfaction to mitigate churn and ensure long-term retention\n\nTranslate customer feedback and needs into actionable insights for the product, engineering, and leadership teams\n\nCollaborate with sales, product, marketing, and support to deliver a seamless and positive client experience\n\nDevelop and deliver regular business reviews, demonstrating ROI and helping customers achieve their objectives\n\nUse AI tools proactively to enhance your own productivity and the team's from drafting - communications and synthesizing customer insights to building lightweight internal tools that reduce manual work\n\nMaintain and continuously improve how we work - building automations, templates, and AI-powered workflows that scale how the team manages accounts and tracks customer health\n\nHelp define our operating motion from day one - establishing scalable playbooks, tooling, and AI-assisted processes that grow with the team\n\n 4+ years of account management or customer success experience in a B2B technology company, preferably a startup\n\nExperience managing mid-market and enterprise customers in SaaS, AI, developer tools, ML, or related technology sectors\n\nProven track record of driving account growth, renewals, and customer satisfaction\n\nExceptional communication, presentation, and relationship-building skills\n\nStrong problem-solving abilities and a passion for helping clients achieve their goals\n\nOrganized, proactive, and comfortable operating in a high-growth, fast-changing environment\n\nA builder's mindset: you're comfortable experimenting with AI tools, automating repetitive tasks, and figuring things out - you don't wait for a system to exist before creating one\n\nBonus: Experience with AI platforms, developer-focused solutions, or technical customer onboarding\n\n We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform allows anyone to create custom software applications using natural language - no traditional coding required. We operate like a startup within Wix: fast-moving, collaborative, and focused on solving complex problems with simple, elegant solutions.\n***\nExpected base compensation salary range $125,000 - $150,000. In addition to base pay you will receive company RSUs as part of the compensation package.Final package may vary and will be determined by various factors including location the role is expected to be performed, shift, candidate profile and ideal qualifications.\n***\nFor U.S. employees, this role is currently eligible for a benefit package that includes competitive medical, dental and vision insurance, a retirement savings plan, wellness benefits, travel expenses and subsidized lunch no matter where you live.\nOther benefits vary from country to country. You’ll get a detailed offer at the final stages of the hiring process, though salary expectations may be discussed earlier in the process.","description_format":"text","description_chars":4108,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Website Builders"],"lifecycle":[{"event":"open","at":"2026-09-05T17:03:32Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":242500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.647,"p_room":0.45,"age_days":47,"expected_fill_days":28,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":true},"html_url":"https://alion.io/job/wix-account-manager-base44","json_url":"https://alion.io/job/wix-account-manager-base44.json","meta":{"generated_at":"2026-10-18T14:17:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20951,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3668},"rest":"https://alion.io/mcp/rest/get_company?id=3668"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwix-account-manager-base44"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwix-account-manager-base44"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwix-account-manager-base44"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wix-account-manager-base44\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwix-account-manager-base44"}]}