{"id":4153609,"url":"https://alion.io/job/wm-business-analyst-ii-process-and-data-analytics-automations","title":"Business Analyst II - Process and Data Analytics | Automations","company":{"id":1762518,"name":"WM","domain":"wm.com","url":"https://alion.io/company/wm-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":91,"open_postings":192,"ghost_share":0.005,"stale_share":0.505,"repost_share":0.063,"time_to_fill_p50_days":21,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Windsor, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":68600,"max":85500,"currency":"USD","period":"year","gross":null,"usd_annual":85500},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":true},{"name":"Power Automate","optional":true},{"name":"Power BI","optional":true},{"name":"SharePoint","optional":true},{"name":"Smartsheet","optional":true}],"status":"live","first_seen_at":"2026-11-10T19:38:10Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-12T16:11:18Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.\nI. Job Summary\nDo you thrive on turning data into insights and transforming manual processes into automated, high-quality solutions? Join the National Accounts team as a Launch Business Analyst, where you’ll shape smarter workflows, strengthen reporting and operational performance, and elevate the customer experience. In this role, you’ll combine analytics, process improvement, technology, and cross-functional collaboration to uncover opportunities, recommend practical solutions, and drive meaningful impact from day one.\nII. Essential Duties and Responsibilities\nServe as a subject matter expert for assigned functions, processes, and business systems, providing guidance to team members and internal and external customers.\nDevelop reports, dashboards, and analyses that identify trends, capacity, quality, and operational performance, translating findings into actionable recommendations.\nMonitor workflows, service commitments, data integrity, and work quality to ensure accurate, consistent, and timely delivery.\nInvestigate, track, and resolve operational issues in partnership with internal stakeholders, external customers, and cross-functional teams.\nAssess risks associated with new or modified processes, systems, and business requirements, and recommend practical mitigation strategies.\nLead and support process improvement, standardization, and special projects using structured continuous-improvement methods, including Lean Six Sigma where appropriate.\nLeverage reporting, automation, AI, scripting, and low-code/no-code tools to streamline workflows, reduce manual effort, and improve decision-making.\nSupport forecasting, capacity planning, workload analysis, performance measurement, and resource utilization.\nDevelop and maintain training materials, job aids, and process documentation; deliver training and ongoing support as needed.\nPerform other duties as assigned.\nIII. Qualifications\nA. Required Qualifications\nBachelor's Degree (accredited) in Business Administration, Analytics, Information Systems, Operations Management, or a related field; or\nHigh School Diploma or GED (accredited) and 4 years of relevant work experience.\nThree (3) years of relevant work experience in business analysis, operations, process improvement, reporting, workforce planning, project support, or related analytical functions.\nB. Preferred Qualifications\nExperience with Excel (advanced), Power BI, SharePoint, Smartsheet, Power Automate, Copilot, AI tools, scripting, or other automation technologies.\nExperience with process improvement methodologies such as Lean Six Sigma, or continuous improvement frameworks.\nExperience in operational forecasting, capacity planning, workforce management, workload modeling, or predictive analytics.\nExperience designing, maintaining, or enhancing reporting infrastructure, databases, business intelligence solutions, or data governance practices.\nExperience developing business process automation solutions and/or AI-enabled workflow improvements.\nExperience creating training materials, process documentation, and operating procedures.\nIV. Physical Requirements\nListed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.\nThe expected base pay range for this hybrid position (located in Windsor, CT) is $68,600 - $85,500. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.","description_format":"text","description_chars":4084,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Waste Management","Environmental Science"],"lifecycle":[{"event":"open","at":"2026-11-12T10:04:04Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":1,"expected_fill_days":21,"reasons":["conf:0","stale_co","win:early","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":85500,"is_top_pay":false},"html_url":"https://alion.io/job/wm-business-analyst-ii-process-and-data-analytics-automations","json_url":"https://alion.io/job/wm-business-analyst-ii-process-and-data-analytics-automations.json","meta":{"generated_at":"2026-11-12T23:15:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":49168,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1762518},"rest":"https://alion.io/mcp/rest/get_company?id=1762518"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwm-business-analyst-ii-process-and-data-analytics-automations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwm-business-analyst-ii-process-and-data-analytics-automations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwm-business-analyst-ii-process-and-data-analytics-automations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wm-business-analyst-ii-process-and-data-analytics-automations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwm-business-analyst-ii-process-and-data-analytics-automations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4153609}},{"tool":"search_jobs","arguments":{"company":"wm.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4153609},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}