{"id":2029964,"url":"https://alion.io/job/wm-india-supervisor-business-services-2","title":"India Supervisor, Business Services","company":{"id":1762518,"name":"WM","domain":"wm.com","url":"https://alion.io/company/wm-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":93,"open_postings":198,"ghost_share":0,"stale_share":0.475,"repost_share":0.015,"time_to_fill_p50_days":19,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Indore, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T13:47:38Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-28T14:04:30Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"I. Job Summary\nSupervises and provides leadership to direct reports. Manages work flow and assigns tasks.\nII. Essential Duties and Responsibilities\nManage a team of BPO processors into the area of Accounts payable, collections, sales as per business alignment\nTimely reporting of data, MIS and related metrics\nAssists in keeping vendor accounts updated and accurate.\nReturns or resolves quality control issues in problem queues.\nMeets or exceeds individual productivity requirements.\nFollows standard procedures and introduces all new procedures into daily routine\nMentor the team to ensure excellence in performance and motivation levels\nTrain and develop new hires to accommodate with company’s standards and culture\nMaintains professional and productive relations and communications with internal customers.\nOther duties may be assigned as needed by manager.\nIII. Qualifications\nA. Required Qualifications\nB.Com, M.com or equivalent degree (accredited) or in lieu of degree,\nHigh School Diploma or GED (accredited) and 4 years of relevant work experience\n4 years of experience in the field of Audit, Accounts & Finance and\n1 year of experience in managing a team (in addition to education requirement)\nB. Preferred Qualifications\nIV. Physical Requirements\nListed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.\nFrequently\nRepetitive Motions\nEye/Hand/Foot Coordination\nConstantly\nSitting\nTalking\nHearing\nOffice: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.\nV. Benefits\nWM India offers comprehensive healthcare, accidental insurance, medical and life coverage, voluntary parental insurance, optional NPS contributions, and statutory payment of gratuity benefits for eligible employees.\nIf this sounds like the opportunity that you have been looking for, please click Apply.","description_format":"text","description_chars":2096,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":1,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Accidental insurance","Dental insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Waste Management","Environmental Science"],"lifecycle":[{"event":"open","at":"2026-10-07T14:00:33Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.755,"p_room":0.55,"age_days":20,"expected_fill_days":19,"reasons":["conf:2","win:tail","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/wm-india-supervisor-business-services-2","json_url":"https://alion.io/job/wm-india-supervisor-business-services-2.json","meta":{"generated_at":"2026-10-28T15:09:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20606,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1762518},"rest":"https://alion.io/mcp/rest/get_company?id=1762518"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwm-india-supervisor-business-services-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwm-india-supervisor-business-services-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwm-india-supervisor-business-services-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wm-india-supervisor-business-services-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwm-india-supervisor-business-services-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2029964}},{"tool":"search_jobs","arguments":{"company":"wm.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2029964},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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