{"id":2979191,"url":"https://alion.io/job/wm-operations-manager-34","title":"Operations Manager","company":{"id":1762518,"name":"WM","domain":"wm.com","url":"https://alion.io/company/wm-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":93,"open_postings":218,"ghost_share":0,"stale_share":0.459,"repost_share":0.018,"time_to_fill_p50_days":17,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Moreno Valley, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T01:52:07Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T04:13:17Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Summary\nThe Operations Manager is responsible for the onboarding, development, coaching, mentoring, and performance management of drivers and helpers assigned to their location. This role requires a hands-on, adaptable leader who can influence and lead across the broader team, not just their direct reports, while fostering collaboration, accountability, and strong operational execution. The ideal candidate has a strong background in transportation and logistics, at least two years of people management experience, and a proven ability to coach others, navigate change, and contribute wherever needed to support the team and operation.\nCore Competencies\nPeople and team leadership: Ability to coach and develop frontline employees while serving as a positive leader and influence across the broader team\nAdaptability and hands-on mindset: Comfortable adjusting to changing priorities and stepping in where needed to support the operation\nOperational leadership: Strong understanding of transportation/logistics operations with a focus on safety, efficiency, accountability, and consistent execution\nData-driven decision making: Ability to analyze performance, identify trends, and drive improvement opportunities\nCommunication and collaboration: Strong relationship-building and communication skills across frontline employees, peers, and leadership; bilingual capability strongly preferred\nII. Essential Duties and Responsibilities\nEnsuring new frontline employees have tools, instruction, and feedback for successful daily duties\nMeet with new frontline employees daily to ensure consistent communication and support of onboarding\nProvide timely and consistent touchpoints with frontline employees.\nRegular review of best practices to enhance daily performance\nFocus on understanding and progress of frontline employee career goals\nIdentify and address improvement opportunities and collaborate with frontline employees to ensure continued success\nActively practice and seek feedback on coaching conversations.\nLead by example to ensure safety practices are paramount with each employee and\nTeaching and developing an understanding of the WM Way\nConducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.\nDocuments and maintains records required by regulatory agencies such as the Department of Transportation.\nReviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.\nVisits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.\nIII. Qualifications\nA. Required Qualifications\nAssociate's Degree (accredited) or in lieu of a degree,\nHigh School Diploma (accredited) and two (2) years of relevant work experience.\nMust be at least 18 years of age and\nLegally eligible to work in the country where the position is located\nValid Driver's License Upon Hire\nB. Preferred Qualifications\nSuccessful completion of the WM Operations Manager Trainee program\nIV. Physical Requirements\nListed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.\nCombination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.\nV. Benefits\nAt WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.\nPAY: The expected base pay range for this office/on-site $80,000 - $85,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.\nIf this sounds like the opportunity that you have been looking for, please click Apply.","description_format":"text","description_chars":4423,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Waste Management","Environmental Science"],"lifecycle":[{"event":"open","at":"2026-10-21T06:17:05Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.555,"p_room":1,"age_days":4,"expected_fill_days":17,"reasons":["conf:1","evergreen","wave","win:early","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/wm-operations-manager-34","json_url":"https://alion.io/job/wm-operations-manager-34.json","meta":{"generated_at":"2026-10-25T10:11:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14665,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1762518},"rest":"https://alion.io/mcp/rest/get_company?id=1762518"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwm-operations-manager-34"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwm-operations-manager-34"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwm-operations-manager-34"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wm-operations-manager-34\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwm-operations-manager-34"}]}