Cleaner

Job Opening Statement:

THIS JOB OPENING IS BEING USED TO FILL CURRENT AND FUTURE VACANT POSITIONS IN THIS CLASSIFICATION AT VARIOUS SHIFTS, LOCATIONS AND ASSIGNED DAYS OFF.

ORDER OF PREFERENCE: The selection for Maintenance and Construction is made on the basis of fitness and ability with preference given to: Maintenance and Construction District, System-Wide (L689), Authority-Wide and external candidates, respectively.

Job Description:

The Cleaner performs routine manual work providing interior and exterior cleaning and servicing of Washington Metropolitan Area Transit Authority (WMATA)’s fleet of revenue and non-revenue vehicles (buses, rail car, and corporate vehicles). The incumbent becomes familiar with the various types of shop/yard vehicles and follows established safety procedures while performing general duties as a Cleaner.

Principal Job Duties

• Prepares and cleans interiors and exteriors on all WMATA fleet of revenue and non- revenue vehicles (which may include one of the following: buses, rail car, or corporate vehicles), manually and/or with machine type devices, automatic washing equipment, and various chemical cleaning products, removing debris on vehicles, to ensure cleanliness of Authority fleet.
• Removes graffiti from interior and exterior surfaces manually and/or with machine type devices and chemical cleaning products.
• Inspects vehicles for personal property left by passengers, releasing them to proper authority to ensure fleet is safe and clear of hazardous materials.
• Assists in maintaining cleanliness of work area and WMATA facilities which may include trash removal and heavy physical labor.
• Performs cleaning services on all Authority fleet of revenue and non-revenue vehicles (which may include one of the following: buses, rail car, or corporate vehicles) and completes appropriate records and reports, which may include fuel delivery, to ensure vehicles are safe, clean, and reliable in accordance to prescribed standards.
• Completes appropriate records of completed and pending cleaning assignments, to ensure activities are documented and meet mandated requirements.

Other Duties

• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Knowledge

• Knowledge of the Authority’s safety and maintenance rules and regulations
• Knowledge of cleaning methods, techniques, and equipment

Skills

• Skilled in use of approved cleaning products
• Skilled in completing minor maintenance reports and other reports as required
• Skilled at identifying related information to develop and evaluate options and implement solutions
• Skilled in providing excellent customer service which includes listening to customers' needs, identifying customer solutions, assessing quality of customer services, and evaluating customer satisfaction

Abilities

• Ability to communicate effectively at all levels of the organization, both orally and in writing
• Ability to work various hours, locations, and days

Machine, Tools, Equipment, Software, Hardware Required

• Cleaning products and tools (i.e., mops, brooms, and buckets)

Supervisory Responsibility

Not responsible for supervising others.

Minimum Education

• High school diploma or possession of a general equivalency diploma (GED)

Minimum Experience

• No prior work experience required but manifest the zeal to grasp the accountability quickly

Minimum Certification/Licensure

• N/A

Preferred Qualifications

• One (1) year of professional commercial cleaning