{"id":3855893,"url":"https://alion.io/job/wmata-senior-web-program-manager","title":"Senior Web Program Manager","company":{"id":1755786,"name":"WMATA","domain":"wmata.com","url":"https://alion.io/company/wmata","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Fastify","optional":false},{"name":"Figma","optional":false},{"name":"GraphQL","optional":false},{"name":"MongoDB","optional":false},{"name":"MS SQL","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"JavaScript","optional":true},{"name":"Node JS","optional":true}],"status":"live","first_seen_at":"2026-11-05T16:26:05Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-13T20:25:52Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Marketing Statement:\nThe Washington Metropolitan Area Transit Authority (WMATA) is seeking an experienced and strategic technology leader to serve as Senior Web Program Manager within Digital Modernization. This position leads the delivery of enterprise application and web development initiatives, partnering closely with business stakeholders to translate operational needs into innovative, scalable, and secure technology solutions. The successful candidate will provide leadership to development teams, establish technical direction, and drive the successful execution of multiple concurrent projects supporting WMATA's mission and digital transformation goals.\nJob Description:\nThe Senior Manager, Web Programs provides authority-level Web technical direction and technical management of Metro's Digital Modernization assets and infrastructure support systems. The incumbent exercises a broad authority to manage the Web Application delivery, determine and implement Metro's information and telecommunications technology program goals and objectives. The Senior Manager works under the supervision of the Director, Product Modernization, who provides administrative direction. the incumbent uses expert judgment in interpreting the intent of existing guidelines, identifying areas of interest that need further development or study, and in evaluating the significance and impact of new developments on the internet The Senior Manager exercises independent responsibility in Web Application planning, designing, and executing programs, projects, studies and other work.\nPrincipal Job Duties\nResponsible for the deployment of information resources related applications & functions (such as Integrated Risk Management planning, policy, standards, data processing services, telecommunications services) on an Authority-wide scale.\nResponsible for providing authority-wide direction and management for Metro's web application development efforts to evaluate, recommend and implement Low/No Code, and app development Web applications, and business process automation, and technology management plans and systems for use by the authority and its departments.\nCoordinates Web application development initiatives of the business unit managers into a cohesive Low/No Code Web application development plan for the Authority.\nProvides guidance and oversight to both developmental and regular staff in using systems software for the Authority.\nParticipates as a Team Lead with engineers and business representatives to develop, conduct and maintain all live business applications.\nDevelops and implements ideas for new Web applications to execute on Metro strategic transformation plan initiatives and plans.\nAdvises, counsels and directs Mobile Application development for new departments and offices, as well as for existing agency redesigns and reorganizations.\nOversees performance of the Web Application Management suites and supporting tools. Responsible for quality assurance review of all online applications.\nEnsures ease of use, plain English language directions, and appropriate user experience to warrant and maintain federal Rehabilitation Act, Section 508 compliancy.\nResponsible and accountable for developing and submitting a realistic and reasonable project budget and for issuing appropriate progress reports as required to record the project’s advancements or delays. The report shall include a register of completed tasks, all payments issued and any problems causing delays, redirection of focus or that impacts project delivery timeline or strategy. A progress report will be provided to the Office of Management & Budget well as the program’s front office (Executive Leadership Team member) as required.\nResponsible for cost allocation and alignment to appropriate projects and for the timely and accurate review and approval of applicable invoices.\nOther Duties\nMaintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.\nThe functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.\n Knowledge\nMastery of advanced IT management principles, practices, organizational theory, and techniques of analysis and evaluation, along with a comprehensive knowledge of information technology planning, budget regulations, and contract and procurement functions, including vendor negotiation and management. Expertise in applying relevant laws, statutes, and regulations associated with the overall mission.\nKnowledge in the use of state-of-the-art information technology and telecommunications to provide viable solutions to Metro problems.\nKnowledge of intranet development - to include hosting, administration, development support, database connectivity and security, Lightweight Directory Access Protocol Services, Remote Access (ISP), and format resolution and appearance.\nTechnical knowledge with emphasis on Web application design and development, and client/server applications development, business requirements analysis, client/user interfacing, systems analysis/design, systems testing, security, user training and all Office Automation.\nKnowledge of information systems security principles, concepts, practices and emerging issues.\nKnowledge of and a solid understanding of the management and implementation of cloud-based technologies, such as services within Microsoft Azure.\nKnowledge of and an understanding of both referential and document-based database systems, such as Microsoft SQL Server, Mongo, or others\nSkills\nSkills in the use of back-end frameworks, such as Express or Fastify for application programming interface development, in addition, a solid understanding of utilizing and consuming application programming interfaces, including via Representational State Transfer application programming interfaces and GraphQL language\nSkills in the use of Microsoft PowerSuite solutioning\nSkills in the use of Agile project management framework for Software Development Life Cycle\nSkills in building digital products with Experience Design and facilitation (i.e. Figma or alike)\nExcellent skills in communication both verbal and written\nAbilities\nAbility to leverage a fundamental understanding of back-end frameworks, such as Express or Fastify for API application programming interface development.\nAbility to communicate effectively complex and technical information to executives, peers, and employees and stakeholders at all levels of technical knowledge.\nMachine, Tools, Equipment, Software, Hardware Required\nMicrosoft PowerSuite\nMicrosoft Azure and other various cloud-based technologies\nMongo, SQL Server, or other referential and document-based database systems\nServiceNow Product Suite Solutioning experience preferred\nSupervisory Responsibility\nSupervises work of others, including planning, assigning, scheduling and reviewing work, ensuring quality standards. Is responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff. Plans organizational structure and job content.\nMinimum Education\nGraduation from an accredited college or university with a Bachelors Degree in Management information Systems, Systems Engineering, Finance, Computer Science, Business, or related discipline.\nOr, in lieu of degree, a high school diploma or GED and an additional four (4) years of demonstrated progressively responsible experience in web design and development, including experience managing large-scale web development projects.\nMinimum Experience\nA minimum of seven (7) years of experience in web design and development, including experience managing large-scale web development projects. Must have experience using back-end frameworks, such as Express or Fastify including via Representational State Transfer application programming interfaces and GraphQL language.\nMinimum Certification/Licensure\nPreferred Qualifications\nExperience working with ServiceNow product suite and solutioning","description_format":"text","description_chars":8365,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport"],"lifecycle":[{"event":"open","at":"2026-11-06T06:22:41Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.945,"age_days":8,"expected_fill_days":15,"reasons":["conf:9","win:mid"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/wmata-senior-web-program-manager","json_url":"https://alion.io/job/wmata-senior-web-program-manager.json","meta":{"generated_at":"2026-11-14T13:27:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13750,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1755786},"rest":"https://alion.io/mcp/rest/get_company?id=1755786"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwmata-senior-web-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwmata-senior-web-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwmata-senior-web-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wmata-senior-web-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwmata-senior-web-program-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3855893}},{"tool":"search_jobs","arguments":{"company":"wmata.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3855893},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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