{"id":2188597,"url":"https://alion.io/job/wmata-workers-compensation-specialist","title":"Worker's Compensation Specialist","company":{"id":1755786,"name":"WMATA","domain":"wmata.com","url":"https://alion.io/company/wmata","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"HR","role_family":"HR","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Alexandria, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":116000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1377},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T14:58:37Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-20T03:06:15Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Marketing Statement\nThe Workers' Compensation Specialist assists in the administration, tracking, and oversight of work-related injury and illness claims programs. Acting as a bridge between employees and external partners, this role supports claims management activities, workers' compensation program compliance, and return-to-duty efforts. This position serves as a resource for employees with questions regarding workers' compensation claims and programs and assists with claim-related documentation and processes. It also serves as a liaison between WMATA, the Third-Party Administrator (TPA), and legal counsel, while supporting oversight of claims activities and facilitating the timely exchange of information. The Specialist works closely with department managers, Workforce Availability (Light Duty), and other stakeholders to support employee participation in WMATA's Light Duty program. The role also collaborates with OHAW, Payroll, Human Resources, and other internal departments to coordinate claim-related activities and support the effective administration of WMATA's workers' compensation programs.\nThe Workers’ Compensation Specialist is responsible for assisting in the management and administration of WMATA’s Workers’ Compensation claims programs.\nPrincipal Job Duties\nManages Worker’s Compensation (WC) “Return to Duty” process, coordinating with operations, payroll, Third Party Administration (TPA), and other departments.\nAssists Manager, Workers’ Compensation in oversite of the WC TPA to ensure compliance with Workers’ Compensation Claims Manual (WCCM) and WC Policy Instruction (P/I).\nDevelops and conducts regular training as directed by Manager, Workers Compensation with respects to WCCM, (including but not limited to WC claim reporting procedures, WC P/I, new WC rules/laws and WC fraud recognition and prevention) to ensure and improve effectiveness and efficiency of WC claims programs.\nLiaison for litigated WC claim activity between WMATA litigators (Counsel) and WMATA TPA to improve coordination of claim activities through ongoing communications and timely exchange of information.\nProvides a channel into WMATA internal departments (including but not limited to OHAW, Operations, HR, Payroll) to assist TPA claim adjusters in accessing internal information that is necessary to adjust claims.\nAssists with internal processing of invoices, recovery of checks/drafts, procurement activities, obtaining wage information, PARP requests, and other activities associated with the management of WMATA WC programs as directed by Manager, Workers Compensation.\nAnalyzes WC claims for unsafe conditions and/or means to improve safety in WMATA work environment.\nAssists with the management of data in WMATA’s Risk Management Information Systems RMIS system (Origami) and TPA claims system(s) to ensure accuracy of data and assist in the management/coordination of data between the two systems, WMATA RMIS and TPA claims systems.\nRepresents WMATA as an expert witness in litigated claims.\nAssists Manager, Workers’ Compensation in conducting audit of WC TPA to ensure compliance with WCCM, WC P/I and TPA contract.\nAnalyzes WC claims for unsafe conditions and/or means to improve safety in WMATA work environment.\nWorks with WMATA Workforce Availability (Light Duty) to maximize participation of eligible employees in WMATA’s Light Duty program.\nActs as resource for answering questions about Workers’ Compensation and WMATA’s WC claim programs\nOther Duties\nN/A\nMaintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.\nThe functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.\n Knowledge\nAdvanced knowledge of how WC claims are adjudicated particularly with respects to use of a TPA \n In depth knowledge of WC laws and litigation procedures for DC, MD, and VA \n Advanced knowledge of WC coverage including but not limited to what is a compensable claim and which jurisdiction a claim is compensable in\nSkills\nSkilled at communicating effectively complex WC concepts with diverse persons who have no or little knowledge of WC\nSkilled in the use of computers, printers, scanners including Microsoft products and use of Risk Management Information Systems (RMIS) and other computer systems\nSkilled in detailed analysis of claim data, costs information, and details as to the particulars of claim circumstances\nAbilities\nEmpathetic, positive, and professional interactions with injured employees, Claim Adjusters from TPA, attorneys, and WMATA persons from operational effectiveness\nAbility to work with and protect confidential information\nMachine, Tools, Equipment, Software, Hardware Required\nPersonal Computers, printers, scanners including Microsoft products and general office equipment\nSupervisory Responsibility\nNot responsible for supervising others.\nMinimum Education\nBachelor’s degree in Business, Business Administration, Law, Finance, Health Services or related fieldIn lieu of a Bachelor’s degree, degree, an Associate’s Degree and two years of experience performing workers’ compensation claims adjusting, liability claims adjusting or litigation paralegal work, in addition to the experience stated below, will be considered\n\nMinimum Experience\nA minimum of three (3) years’ experience specific to workers’ compensation claims adjusting, insurance brokering, or single or multi line claims adjuster\nMinimum Certification/Licensure\nN/A\nPreferred Qualifications\nWC Claims Adjusting and/or 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