Service Coordinator / Dispatcher
Service Coordinator / Dispatcher
Forklift & Material Handling Equipment Service
Charlotte, NC | Full-Time | Onsite | Monday-Friday
Competitive Pay Based on Experience
Help Keep Customers Running
WMH Solutions is looking for a Service Coordinator / Dispatcher to support our customers, technicians, and service operations team.
If you've worked in service dispatching, service writing, customer support, automotive service, fleet maintenance, equipment service, heavy equipment, construction equipment, or industrial operations, this could be an excellent opportunity to grow your career.
In this role, you'll help coordinate technician schedules, manage service work orders, communicate with customers, support billing and documentation, and keep service operations moving efficiently.
Simply put:
You'll be one of the key people helping customers get the support they need and helping technicians stay productive in the field.
Why This Role Matters
When a customer's equipment is down, every minute matters.
This position serves as the connection point between:
Customers
Field Service Technicians
Parts Personnel
Branch Operations
Service Leadership
Your ability to stay organized, communicate clearly, and keep moving pieces aligned directly impacts customer satisfaction, technician productivity, and overall service performance.
Why Join WMH?
For more than 35 years, WMH Solutions has been a trusted leader in material handling equipment, service, rentals, fleet management, automation, and warehouse solutions.
Today, WMH supports customers across six states with 11 locations and more than 250 associates.
What Sets WMH Apart?
Exclusive Linde Material Handling dealership partner
35+ years of industry leadership
Growing service organization
Industry-leading technology and equipment
Internal promotion opportunities
Leadership development programs
Long-term career stability
Team-oriented culture
At WMH, we don't just fill positions.
We invest in people and help build long-term careers.