{"id":1172246,"url":"https://alion.io/job/wns-processvna-trainer","title":"Process/VNA Trainer","company":{"id":6220,"name":"WNS","domain":"wns.com","url":"https://alion.io/company/wns","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":73,"open_postings":71,"ghost_share":0.535,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-09-24T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Iloilo City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":18500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1020},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-24T08:14:44Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T10:47:04Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.\nOur purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.\nWhy Join Us?\nWe promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.\n Conduct informative training sessions, promote company efficiency, and improve the skills of all personnel.\nA great communicator with the ability to effectively describe complicated ideas to different audiences. You must be highly organized, proficient in time management, and possess excellent public speaking skills.\nAt least College undergraduate with basic web and MS Office skills.\nMust have at least 2 years Process or VNA training experience in a BPO setting.\nExperience managing diverse teams.\nStrong analytical, strategic thinking, and communication skills.\nAble to multitask and work under pressure.\nAdditional information:\nConduct new hire training on culture, communication, and customer service.\nFacilitate candidate communication assessments.\nConduct floor refreshers, coaching, and feedback.\nPrepare daily activity and training reports.\nBenefits and Company Perks:\nStructured career path\nGrowing and expanding team - more internal career progression opportunities for all\nSafe work environment\nFree HMO coverage from day 1, including your domestic partner\nSkills training opportunities\nPaid leaves","description_format":"text","description_chars":2533,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data & Analytics","Information Technology","Professional Services","IT Outsourcing"],"lifecycle":[{"event":"open","at":"2026-09-24T08:26:06Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":9,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-09-24T10:52:53Z"},"pay":null,"html_url":"https://alion.io/job/wns-processvna-trainer","json_url":"https://alion.io/job/wns-processvna-trainer.json","meta":{"generated_at":"2026-09-24T10:52:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}