{"id":2873159,"url":"https://alion.io/job/woloyem-international-operations-manager","title":"International Operations Manager","company":{"id":4449653,"name":"Woloyem","domain":"woloyem.com","url":"https://alion.io/company/woloyem","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-19T18:49:15Z","employer_posted_date":null,"last_verified_at":"2026-10-19T18:49:15Z","board_verified":false,"closed_at":null,"days_open":27,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":27},"description":"This is a remote position.Woloyem Consulting is looking for an International Operations Manager to help structure, coordinate, and optimize our operations across Europe and Africa. \nWoloyem Consulting is a premium training, coaching, and certification company specializing in Project Management, IT Service Management, and professional certifications. \nWe are a PMI® Authorized Training Partner and a PeopleCert Accredited Training Organization, delivering high-impact training programs with a strong focus on results, execution, and learner success. \nThis is not a simple administrative role. \nWe are looking for a builder, not just a coordinator. The right candidate will help create systems, improve processes, coordinate teams, support training operations, and ensure that the organization runs with clarity, discipline, and efficiency. \nThe International Operations Manager will work closely with the Founder and leadership team to support the company’s growth, improve operational performance, and contribute to the launch and management of new strategic activities, including our examination center operations. \nKey Responsibilities \nCoordinate daily operational activities across training, onboarding, finance, academic coordination, and customer experience. \n\nSupport the planning and execution of training sessions, coaching programs, bootcamps, and certification preparation programs. \n\nCoordinate with trainers, sales, marketing, finance, onboarding, and academic teams to ensure smooth delivery. \n\nImprove internal processes, workflows, documentation, and standard operating procedures. \n\nTrack operational KPIs and prepare regular reports for management. \n\nMonitor customer onboarding, learner experience, satisfaction, and issue resolution. \n\nSupport partner and vendor coordination, including international certification and examination-related partners. \n\nContribute to the setup, coordination, and operational readiness of examination center activities. \n\nIdentify operational bottlenecks and propose practical solutions. \n\nEnsure that execution deadlines, quality standards, and internal procedures are respected. \n\nHelp build scalable systems that reduce dependency on the Founder and improve company efficiency. \n\nRequirementsMandatory Requirements \nFluent in English and French, both written and spoken. \n\nMinimum 3 years of experience in operations, project coordination, business administration, training coordination, or a similar role. \n\nStrong organizational and coordination skills. \n\nExcellent communication skills. \n\nAbility to work independently in a 100% remote environment. \n\nStrong execution mindset with attention to detail. \n\nComfortable working with KPIs, reports, dashboards, and performance metrics. \n\nGood knowledge of Excel / Google Sheets. \n\nExperience using CRM or digital business tools such as Zoho CRM, Zoho Campaigns, Zoho Recruit, Google Workspace, Microsoft Office, or similar platforms. \n\nAbility to manage multiple priorities and follow up until completion. \n\nProblem-solving mindset and ability to take ownership. \n\nPreferred Qualifications \nExperience in the training, education, consulting, certification, or professional services industry. \n\nExperience working in a multi-country or international environment. \n\nKnowledge of project management, IT service management, or professional certifications such as PMP®, CAPM®, ITIL®, PRINCE2®. \n\nExperience documenting processes and creating SOPs. \n\nExperience supporting business growth, operational scaling, or internal transformation. \n\nFamiliarity with remote team coordination. \n\nIdeal Candidate Profile The ideal candidate is highly organized, proactive, disciplined, and results-focused. \nYou are not waiting for instructions all the time. You can identify problems, structure solutions, follow up with people, and make sure things get done. \nYou must be comfortable working in a fast-growing company where structure is being built, improved, and optimized continuously. \nWe need someone who can think, organize, execute, and report clearly. \n\nBenefitsBenefits \n\n100% remote position. \n\nOpportunity to work with an international company operating across Europe and Africa. \n\nDirect collaboration with the Founder and leadership team. \n\nOpportunity to contribute to the growth of a premium training and certification company. \n\nExposure to international certification bodies and professional training programs. \n\nPerformance-based incentives. \n\nGrowth opportunity toward a senior operations leadership role. \n\nFlexible and results-oriented work environment. \n\nOpportunity to build systems, not only execute tasks. \n\nWork with a company recognized as a PMI® Authorized Training Partner and PeopleCert Accredited Training Organization. \n\nBe part of a mission-driven company helping professionals become certified, confident, and credible. \n\nOriginally posted on Himalayas","description_format":"text","description_chars":4873,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-19T20:28:30Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.788,"p_room":0.75,"age_days":26,"expected_fill_days":28,"reasons":["seen:26","win:late"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/woloyem-international-operations-manager","json_url":"https://alion.io/job/woloyem-international-operations-manager.json","meta":{"generated_at":"2026-11-15T19:02:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12324,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4449653},"rest":"https://alion.io/mcp/rest/get_company?id=4449653"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwoloyem-international-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwoloyem-international-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwoloyem-international-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/woloyem-international-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwoloyem-international-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2873159}},{"tool":"search_jobs","arguments":{"company":"woloyem.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2873159},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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