{"id":2374001,"url":"https://alion.io/job/wolt-sales-support-associate-2","title":"Sales Support Associate","company":{"id":56679,"name":"Wolt","domain":"wolt.com","url":"https://alion.io/company/wolt","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":43,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pristina, Kosovo","Tirana, Albania"],"countries":["AL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Monday.com","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-08-18T08:29:33Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T11:41:20Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"About Wolt\nAt Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.\nWorking at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.\nWhat you’ll be doing\nManaging the onboarding process for new merchants joining the platform\nSupporting merchants during their first days of operation to ensure a smooth launch experience\nProviding guidance on menu setup, operational readiness, and platform best practices\nAdvising merchants on ways to improve quality, customer experience, and order volume\nMonitoring merchant performance and supporting them in achieving operational and business goals\nSupporting the launch of new areas and contributing to market expansion projects\nActing as the main point of contact for onboarding-related questions and operational support\nCollaborating cross-functionally with Commercial, Merchant Services, Operations, and Support teams\nIdentifying opportunities to improve onboarding processes and merchant experience\nEnsuring merchants are fully equipped to succeed and grow on the platform\nOur humble expectations\nExperience in customer service or another people-facing business role\nRecent graduates with strong communication skills and a proactive mindset are welcome to apply\nCommunication and training skills\nTech-savvy and comfortable learning new tools and systems\nSolution-oriented mindset with good problem-solving skills\nCoordinating and multitasking abilities\nComfortable working in a fast-paced operational environment\nGood working knowledge of Microsoft Office tools\nFluent in Albanian and working proficiency in English\nValid driving license and willingness to travel regularly for business trips\nExperience with CRM tools, Monday.com, Slack, or similar tools is considered a plus\nFamiliarity with food delivery, marketplaces, or e-commerce is considered an advantage\nWhat we offer\n Independent work in a dynamic, international team\n Private health insurance\n Career growth opportunities\n Employee Assistance Program - therapy and wellbeing support\n Discount on your Wolt orders\n Wolt-wide training programs\n Company-provided work setup\n Company car for business trips\nWhy you’ll love it\nGlobal and growing fast: Be part of a fast-moving scaleup\nRide of a lifetime: Accelerate your career and build your sales skills \nInstant impact: Take ownership and make a difference\nBig hearts and small egos: Surround yourself with smart, friendly people\nNext steps\nIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! \nWe will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!\n\nOur Commitment to Diversity and Inclusion\nWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.\nBeware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring - learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash.","description_format":"text","description_chars":3927,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Albanian","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Marketplaces","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-10-12T18:11:12Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.243,"p_room":0.28,"age_days":55,"expected_fill_days":20,"reasons":["conf:1","stale_co","win:tail","crowd:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/wolt-sales-support-associate-2","json_url":"https://alion.io/job/wolt-sales-support-associate-2.json","meta":{"generated_at":"2026-10-13T14:07:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21710,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":56679},"rest":"https://alion.io/mcp/rest/get_company?id=56679"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwolt-sales-support-associate-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwolt-sales-support-associate-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwolt-sales-support-associate-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wolt-sales-support-associate-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwolt-sales-support-associate-2"}]}