{"id":2240193,"url":"https://alion.io/job/wolt-senior-retail-development-manager","title":"Senior Retail Development Manager","company":{"id":56679,"name":"Wolt","domain":"wolt.com","url":"https://alion.io/company/wolt","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":42,"ghost_share":0,"stale_share":0.69,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Almaty, Kazakhstan"],"countries":["KZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Looker","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-09-15T14:36:18Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-16T05:29:32Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"About Wolt\nAt Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.\nWorking at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.\nAt Wolt, we're building the future of retail - and our Retail Account Management Team plays a critical role in shaping how the largest retail chains operate and grow on our platform.\nWe are looking for a Retail Development Manager to join a senior team managing Wolt's strategic supermarket partnerships (Enterprise clients) in Kazakhstan. \nWhat you’ll be doing\nIn this role, you'll be managing a portfolio of enterprise partners. As Manager, you will own the strategic relationships with key accounts, set team direction and goals, coach your team to deliver excellence, and oversee performance improvement initiatives. You will work closely with your partners, operational stakeholders, and the Retail lead to improve performance, solve operational challenges, and drive sustainable growth across the partnership while building a high-performing, motivated team. \nDay-to-day in this role: \nGuide complex negotiations and structure deals with key retail partners, elevating deal quality and ensuring strong commercial terms that benefit both Wolt and our partners.\nBuild and maintain robust, strategic relationships with enterprise supermarket partners, deeply understanding their needs and identifying opportunities for account expansion and growth.\nDrive portfolio performance by analyzing business and operational metrics, conducting regular quality and satisfaction checks, and identifying growth opportunities and areas for improvement across accounts.\nDrive operational excellence together with field stakeholders, including store managers, pickers, and operations teams, to improve picking times, rejection reasons, availability, and fulfillment quality.\nPlan and execute collaborative marketing initiatives with retail partners, including co-marketing campaigns that drive sales, increase customer awareness, and strengthen partnerships.\nUse dashboards, spreadsheets, and BI tools such as Google Sheets, Power BI, and Looker to monitor KPIs, forecast performance, and make data-informed business decisions.\nSet clear KPIs and performance targets for your portfolio, regularly track progress, and take ownership of delivering results against commercial metrics such as GOV, revenue growth, and partner satisfaction.\nOwn and strategically manage a portfolio of enterprise and tier 1 retail partners, leading quarterly business reviews and strategic discussions with C-level stakeholders while ensuring strong day-to-day account management.\nBuild and continuously improve best practice account management processes and frameworks that ensure consistency, quality, and scalability in partner collaboration.\nWork closely with cross-functional teams to align on partner priorities, remove blockers, and deliver excellent service and outcomes for retail partners.\nAct as a trusted advisor to partners by sharing insights, identifying growth opportunities, and proactively recommending improvements based on data and business performance.\nManage your portfolio by example by demonstrating Wolt values, behaviors, and commitment to partner success in every interaction with partners and cross-functional stakeholder\nOur humble expectations \n3-5 years of solid experience in enterprise account management (retail, FMCG, delivery, marketplace, supermarkets, or distribution).\nStrong negotiator who can guide complex deals and elevate deal quality across the team.\nDemonstrated ability to drive partner's performance and deliver measurable KPI improvements (GOV, commercial metrics, revenue growth).\nAnalytical and structured. Comfortable using dashboards and spreadsheets to steer priorities and decisions.\nProficiency with tools: Google Sheets, Google Slides, Power BI, and/or Looker.\nExcellent relationship builder who collaborates across Marketing, Operations, and Support to deliver outcomes.\nStrong B2B partnership communication experience with the ability to manage expectations and adapt tone based on the audience.\nProven upselling and cross-selling abilities to drive account expansion and growth.\nFluent in Russian and Kazakh (at least conversational level). English at B2 level minimum.\nNice to have:\nExperience in supermarket or grocery, pharmacy retail segments\nFamiliarity with marketplace or platform-based business models\nTrack record of successfully scaling teams or expanding account portfolios\nExperience with advanced analytics or business intelligence platforms\nWhy you’ll love it\nGlobal and growing fast: Be part of a fast-moving scaleup\nRide of a lifetime: Accelerate your career and build your sales skills \nInstant impact: Take ownership and make a difference\nBig hearts and small egos: Surround yourself with smart, friendly people\nWhat we offer\n Independent work in a dynamic, international team\n Medical Insurance and strengthened sick leaves\n Career growth and development opportunities\n Employee Assistance Program-therapy and wellbeing support\n Discount on your Wolt orders\n Wolt-wide training programs\n Team budgets for celebrations and bonding\n Fruits and drinks at the office\nNext steps\nIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! \nWe will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! \n\nOur Commitment to Diversity and Inclusion\nWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.\nBeware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring - learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash.","description_format":"text","description_chars":6711,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Kazakh","level":"Advanced (C1)","optional":false},{"language":"Russian","level":"Advanced (C1)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Growth opportunities","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Marketplaces","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-10-11T01:03:37Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.583,"p_room":0.9,"age_days":30,"expected_fill_days":48,"reasons":["conf:0","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/wolt-senior-retail-development-manager","json_url":"https://alion.io/job/wolt-senior-retail-development-manager.json","meta":{"generated_at":"2026-10-16T09:11:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7335,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":56679},"rest":"https://alion.io/mcp/rest/get_company?id=56679"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwolt-senior-retail-development-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwolt-senior-retail-development-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwolt-senior-retail-development-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wolt-senior-retail-development-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwolt-senior-retail-development-manager"}]}