{"id":1066338,"url":"https://alion.io/job/wolters-kluwer-content-management-analyst","title":"Content Management Analyst","company":{"id":2555,"name":"Wolters Kluwer","domain":"wolterskluwer.com","url":"https://alion.io/company/wolters-kluwer","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":71,"ghost_share":0,"stale_share":0.704,"repost_share":0.042,"time_to_fill_p50_days":30,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riverwoods, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":53700,"max":91950,"currency":"USD","period":"year","gross":null,"usd_annual":91950},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-04T00:00:00Z","employer_posted_date":"2026-08-04","last_verified_at":"2026-10-21T02:56:58Z","board_verified":true,"closed_at":null,"days_open":78,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":78},"description":"The Content Management Analyst supports the acquisition, processing, enrichment, and quality assurance of primary source legal content across digital products. This role plays a key operational function in scanning services, court relationship management, vendor oversight, and technical troubleshooting across the end-to-end content pipeline.\nThe analyst develops a strong understanding of content enrichment, metadata, and markup, enabling effective diagnosis and resolution of production and data issues. This position partners with internal stakeholders and vendors to monitor production loads, audit automated web scraping pipelines, and continuously improve content acquisition and delivery processes.\nThis role also requires building familiarity with customer-facing products to understand how content is used and ensure quality and usability standards are met.\n* This role would require someone to go to the Riverwoods office five days a week through the rest of the year, then transition to 1-2 days a week in Chicago office starting in 2027.\nResponsibilities:\nCoordinate and manage scanning services, ensuring accurate ingestion of physical and digital source materials\n\nAcquire primary source legal content including petitions, motions, briefs, and related case law documents\n\nResearch and fulfill editorial content requests, identifying authoritative sources and resolving content gaps\n\nEstablish and maintain relationships with courts, agencies, and official content providers\n\nMonitor vendor performance to ensure compliance with SLAs for timeliness, quality, and completeness\n\nTroubleshoot production load issues including failed ingestion, missing content, and content defects\n\nAudit automated acquisition processes including web scraping workflows to validate completeness and accuracy\n\nPerform QA on content to ensure accuracy, completeness, and alignment with metadata standards\n\nDevelop and apply knowledge of content enrichment processes, metadata structures, and markup (XML/HTML) to support troubleshooting\n\nDevelop a working understanding of the end-to-end content pipeline, including acquisition, transformation, enrichment, publishing, and syndication\n\nSupport outbound syndication processes and understand how content supports downstream revenue opportunities and third-party delivery\n\nUse knowledge of systems and workflows to identify root causes of content or production issues and recommend solutions\n\nEngage with customer-facing products (e.g., VitalLaw, MediRegs) to understand how content is displayed and used by customers\n\nCoordinate project tasks and timelines to ensure deadlines are met\n\nSkills:\nProficiency in relevant primary source content types, including federal and state statutes, legislative acts, administrative codes, regulations, registers, cases, rules of court, and agency materials a plus\n\nAbility to manage multiple projects simultaneously, prepare reports, communicate effectively, and resolve issues and complaints with professionalism\n\nStrong communication and vendor management skills\n\nStrong critical thinking, problem-solving, and analytical skills\n\nHigh degree of accuracy, efficiency, and attention to detail\n\nResults-oriented, with the ability to turn concepts and ideas into action\n\nDemonstrated initiative, proactivity, independent thinking, and the ability to anticipate future work needs\n\nDemonstrated ability to learn quickly and apply knowledge and skills in varied and unique situations\n\nHighly responsive and resourceful, with a positive, can-do approach to problem-solving\n\nInnovative mindset and willingness to explore creative and alternative approaches to accomplishing work\n\nConsultative mindset, with the ability to extract insights from complex and/or limited information and make recommendations to stakeholders\n\nAbility to clearly communicate concepts, research findings, issue analyses, project outcomes, evaluation results, and data interpretations\n\nCommitment to ethical behavior when handling sensitive information\n\nProficiency in Microsoft Office; strong Excel skills are a plus\n\nUnderstanding of, or ability to learn, content enrichment processes, metadata structures, and markup languages such as XML and HTML\n\nAbility to troubleshoot content production workflows and supporting technical systems\n\nAbility to meet assigned deadlines consistently\n\nAbility to develop knowledge of end-to-end content production and syndication workflows\n\nInterest in understanding how content is used in customer-facing products\n\nJob Qualifications\nEducation:\nAssociate degree or equivalent experience\n\nExperience:\n4+ years’ related experience\n\nOther Knowledge, Skills, Abilities, or Certifications:\nProficiency in relevant primary source content types, including federal and state statutes, legislative acts, administrative codes, regulations, registers, cases, rules of court, and agency materials a plus.\n\nAbility to manage multiple projects simultaneously, prepare reports, communicate effectively, and resolve issues and complaints with professionalism.\n\nStrong communication and vendor management skills.\n\nStrong critical thinking, problem-solving, and analytical skills.\n\nHigh degree of accuracy, efficiency, and attention to detail.\n\nResults-oriented, with the ability to turn concepts and ideas into action.\n\nDemonstrated initiative, proactivity, independent thinking, and the ability to anticipate future work needs.\n\nDemonstrated ability to learn quickly and apply knowledge and skills in varied and unique situations.\n\nHighly responsive and resourceful, with a positive, can-do approach to problem-solving.\n\nInnovative mindset and willingness to explore creative and alternative approaches to accomplishing work.\n\nConsultative mindset, with the ability to extract insights from complex and/or limited information and make recommendations to stakeholders.\n\nAbility to clearly communicate concepts, research findings, issue analyses, project outcomes, evaluation results, and data interpretations.\n\nCommitment to ethical behavior when handling sensitive information.\n\nProficiency in Microsoft Office; strong Excel skills are a plus.\n\nUnderstanding of, or ability to learn, content enrichment processes, metadata structures, and markup languages such as XML and HTML.\n\nAbility to troubleshoot content production workflows and supporting technical systems.\n\nAbility to meet assigned deadlines consistently.\n\nAbility to develop knowledge of end-to-end content production and syndication workflows.\n\nInterest in understanding how content is used in customer-facing products.\n\nOur Interview Practices\nTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.\nApplicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.\nCompensation:\n$53,700.00 - $91,950.00 USDCompensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.\nAdditional Information:\nWolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.","description_format":"text","description_chars":8085,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["RegTech, AML & Compliance","Clinical Decision Support","Accounting & Tax Software","Legal Software"],"lifecycle":[{"event":"open","at":"2026-09-19T18:14:17Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.336,"p_room":0.28,"age_days":78,"expected_fill_days":30,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":91950,"is_top_pay":false},"html_url":"https://alion.io/job/wolters-kluwer-content-management-analyst","json_url":"https://alion.io/job/wolters-kluwer-content-management-analyst.json","meta":{"generated_at":"2026-10-21T19:00:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26925,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2555},"rest":"https://alion.io/mcp/rest/get_company?id=2555"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwolters-kluwer-content-management-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwolters-kluwer-content-management-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwolters-kluwer-content-management-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wolters-kluwer-content-management-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwolters-kluwer-content-management-analyst"}]}