{"id":1008151,"url":"https://alion.io/job/wolters-kluwer-sales-support-coordinator","title":"Sales Support Coordinator","company":{"id":2555,"name":"Wolters Kluwer","domain":"wolterskluwer.com","url":"https://alion.io/company/wolters-kluwer","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":60,"ghost_share":0.05,"stale_share":0.7,"repost_share":0.083,"time_to_fill_p50_days":37,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States","Irvine, United States","White Plains, United States","Madison, United States","Cary, United States","Philadelphia, United States","Wilmington, United States","Sacramento, United States","Greenwood Village, United States","Chicago, United States","Tampa, United States","Indianapolis, United States","Minneapolis, United States","Waltham, United States","Princeton, United States","Wichita, United States","Allen, United States","Washington, United States","Phoenix, United States","Las Vegas, United States","Boston, United States","Baltimore, United States","Harrisburg, United States","Cheyenne, United States","Draper, United States","Austin, United States","Albany, United States","Glendale, United States","Houston, United States","Dallas, United States","New York, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":47600,"max":81250,"currency":"USD","period":"year","gross":null,"usd_annual":81250},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-17T18:47:45Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-11-15T02:53:20Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.\nWho We Are:Wolters Kluwer: The world is a big place, find your place here\nOur Locations: Contact Wolters Kluwer | Wolters Kluwer\nWhat We Offer:\nThe Customer Success Manager role offers growth potential opportunities, professional development, an engaging small team environment, and amazing benefits.\nWhat You'll be Doing:\nAs a Sales Support Coordinator, you will utilize your extensive knowledge and advanced skills to tackle complex operational and administrative challenges. Your expertise will play a crucial role in optimizing sales processes, enhancing data accuracy, and improving customer interactions. Your contributions will significantly impact the effectiveness and efficiency of the sales team.\nKey Tasks:\nManage and process high-complexity orders and advanced order management.\n\nDevelop highly detailed and customized customer quotes.\n\nEnsure the integrity and accuracy of sales data in the CRM system.\n\nDesign and lead advanced product training programs for sales teams and partners.\n\nPlan and execute significant sales events and promotional activities.\n\nResolve high-complexity customer inquiries and issues.\n\nCreate comprehensive and insightful sales activity reports and dashboards.\n\nCollaborate with multiple departments to enhance sales processes.\n\nOversee the management of extensive and detailed sales documentation.\n\nProvide expert-level administrative support and mentorship to junior sales associates.\n\nYou're a Great Fit if You Have:\nCustomer Relationship Management (CRM): Expertise in using CRM systems for in-depth data management and analysis.\n\nCommunication: Superior verbal and written communication for detailed and complex interactions.\n\nAttention to Detail: Unmatched accuracy in handling high-complexity orders and data management.\n\nPresentation Skills: Advanced proficiency in creating and delivering comprehensive training sessions.\n\nProblem Solving: High competency in addressing and resolving the most complex sales support challenges.\n\nTime Management: Proficiency in managing and prioritizing a diverse range of tasks efficiently.\n\nMicrosoft Office Suite: Expertise in Excel and PowerPoint for creating detailed analytics and presentations.\n\nTeam Collaboration: Exceptional collaboration skills to coordinate and lead cross-departmental tasks effectively.\n\nThe ability to work a hybrid schedule from any US office.\n\nWe are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #BeTheDifference\nAdditional Information:\nWolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html\nDiversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.\nThe above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.\nOur Interview Practices\nTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.\nApplicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.\nCompensation:\n$47,600.00 - $81,250.00 USDCompensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.\nAdditional Information:\nWolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. 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