{"id":2677168,"url":"https://alion.io/job/wolverine-trading-trading-application-support-2","title":"Trading Application Support","company":{"id":4377340,"name":"Wolverine Trading","domain":"wolve.com","url":"https://alion.io/company/wolverine-trading","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-10-15T05:30:45Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-17T19:12:10Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Support existing trading systems for internal and external customers in a fast-paced growing environment.\nWhat You’ll Do\n\nCreate, modify, and maintain user logins and account configurations within WEX systems.\nProvide 1st level support to all trading application users; respond to support requests via phone, email and IMs\nWork with vendors (Exchanges, ECNs, etc.) to resolve production issues\nWork with developers to improve software and troubleshoot problems\nMaintain documentation of support processes, ongoing technical issues, and workarounds\nAssist with resolving clearing issues\nWork on special projects as necessary\nWhat We’re Looking For\n\nMust have proven ability to manage multiple tasks effectively\nMust have excellent customer support and communication skills\nMust have an understanding of trading industry concepts and terminology\nA working knowledge of finance industry clearing is a plus\nTroubleshooting experience in financial trading applications, similar to Reuters, TT, PATS, Bloomberg, and GL Trade is a plus.\nProficiency with the Windows operating system is a plus\nSelf-motivated, energetic and results-orientated\n2-3 years of Financial Services experience is preferred\nWhy Join Us\nOur flat organizational structure promotes teamwork across the Firm and offers easy access to senior staff. While we work exceptionally well as a team in the office, our bonds are further strengthened through company events, activities and giving back. Volleyball, soccer, hockey, 5K runs, picnic, parties, and trivia nights provide friendly competition and build better relationships. By getting out of our usual environment and doing out-of-the-ordinary things together, we foster creativity and broaden our imaginations to accomplish new challenges.\n\nBenefits:\nHighly competitive salary & bonus opportunity\nGenerous paid time off and flexible scheduling\n100% coverage of medical, dental, vision, life, and disability benefits for single coverage\nGenerous Paid Parental Leave\nRetirement Plans: 401K and Roth 401K\nProfit sharing plan\nLong- and short-term disability \n Additional Perks:\nFree breakfast and lunch from our in-house kitchen with rotating menus (including snacks!)\nOn-site gym with a subsidized membership\nFrequent company outings\nOpportunity to give back to organizations that help individuals in need in the Chicagoland area\n Professional Development:\nIn-house education team - classes and resources are offered for continuous learning opportunities\nMentorship Program through your first six months of employment\nThe base compensation range for this role is approximately $80,000-$100,000 contingent on experience. Wolverine Execution Service's total compensation model includes base salary and an annual discretionary bonus.","description_format":"text","description_chars":2743,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Company events","Continuous learning","Parental leave","Professional development","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Stock Exchanges & Market Infrastructure","Hedge Funds & Alternative Investments"],"lifecycle":[{"event":"open","at":"2026-10-16T05:30:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":28,"reasons":["conf:3","velocity","win:early","comp:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":true},"html_url":"https://alion.io/job/wolverine-trading-trading-application-support-2","json_url":"https://alion.io/job/wolverine-trading-trading-application-support-2.json","meta":{"generated_at":"2026-10-17T22:06:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7124,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4377340},"rest":"https://alion.io/mcp/rest/get_company?id=4377340"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwolverine-trading-trading-application-support-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwolverine-trading-trading-application-support-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwolverine-trading-trading-application-support-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wolverine-trading-trading-application-support-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwolverine-trading-trading-application-support-2"}]}