{"id":2486527,"url":"https://alion.io/job/wonder-associate-account-manager-enterprise-restaurants","title":"Associate Account Manager (Enterprise Restaurants)","company":{"id":5452,"name":"Wonder","domain":"wonder.com","url":"https://alion.io/company/wonder","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":44800,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false},{"name":"Zendesk","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:20:51Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-05T05:06:45Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Join Grubhub as an Associate Account Manager, where you'll be a dedicated advocate for high-value enterprise restaurant accounts. In this role, you'll drive long-term retention, elevate operational performance, and turn everyday challenges into growth opportunities for our partners. If you're passionate about the restaurant industry and enjoy solving complex problems, we encourage you to apply.\nMissions\nAct as a dedicated, trusted contact for enterprise restaurant accounts, helping owners and operators feel supported and confident in their Grubhub partnership.\nEstablish strong relationships with partners by actively listening, anticipating operational needs, and providing clear, dependable follow-through.\nReview important metrics to help restaurant partners spot operational wins, challenges, and opportunities to grow their business.\nProfil recherché\n - Enterprise Mindset & Customer Empathy: A strong, human-centered approach to client management with a passion for advocating for restaurant owners and resolving complex inquiries under pressure- Operational Adaptability: Proven ability to manage competing priorities in a fast-paced, evolving ecosystem while consistently meeting turnaround expectations and quality standards\n- Informed Problem Solving: Ability to assess complex partner needs, trace issues to their root causes, and use performance data to tell a compelling story and drive solutions\n- 1-2+ years of experience in Account Management, Customer Success, Merchant Operations, or Client-Facing Support (experience working with restaurants or in high-volume SaaS/Marketplace environments is a strong plus)\n- Technical Aptitude: Tech-savvy with experience using CRMs (Salesforce, Zendesk), workflow tools (Jira), and standard productivity suites (MS Office, Google Workspace)\n- Clear & Professional Communication: Exceptional written and verbal communication skills; comfortable conducting high-touch phone check-ins, delivering executive-level updates, and managing difficult partner conversations with polish and tact","description_format":"text","description_chars":2045,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Polish","level":"All levels","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Catering & Food Services","Prepared Foods"],"lifecycle":[{"event":"open","at":"2026-10-14T00:40:18Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 9","filings_12m":9,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":192500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.73,"p_room":0.55,"age_days":22,"expected_fill_days":22,"reasons":["conf:0","win:tail","comp:junior"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/wonder-associate-account-manager-enterprise-restaurants","json_url":"https://alion.io/job/wonder-associate-account-manager-enterprise-restaurants.json","meta":{"generated_at":"2026-11-05T07:59:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10167,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5452},"rest":"https://alion.io/mcp/rest/get_company?id=5452"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwonder-associate-account-manager-enterprise-restaurants"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwonder-associate-account-manager-enterprise-restaurants"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwonder-associate-account-manager-enterprise-restaurants"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wonder-associate-account-manager-enterprise-restaurants\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwonder-associate-account-manager-enterprise-restaurants"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2486527}},{"tool":"search_jobs","arguments":{"company":"wonder.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2486527},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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