{"id":1642943,"url":"https://alion.io/job/wonolo-recruiting-operations-specialist","title":"Recruiting Operations Specialist","company":{"id":171993,"name":"Wonolo","domain":"wonolo.com","url":"https://alion.io/company/wonolo","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":27,"max":36,"currency":"USD","period":"hour","gross":null,"usd_annual":72000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"LinkedIn","optional":true},{"name":"WhatsApp","optional":true}],"status":"live","first_seen_at":"2026-08-06T01:12:14Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-12T18:03:36Z","board_verified":true,"closed_at":null,"days_open":67,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":67},"description":"Wonolo (Work Now Locally) is disrupting the $140BN temporary staffing industry. Founded in 2014, Wonolo's mission is to help people find consistent work. Through our two-sided tech marketplace, we connect hundreds of businesses in need of front-line workers with 2 million underemployed workers in local markets across the United States, within minutes. Wonolo has raised over $200M in funding which will continue to help us empower the in-demand workforce by democratizing access to flexible work, opportunities to learn new skills, a living wage, and comprehensive portable benefits and perks.\nWe're looking for a motivated Recruiting Operations Specialist to join the Central Operations team. This role blends hands-on recruiting expertise with day-to-day, customer and worker-facing operations. You'll source, screen, and onboard workers across all classifications while also serving as a local point of contact for customers and Wonoloers where you will resolve issues quickly, build meaningful relationships, and improve the processes that support every placement and shift. This is a hybrid role with some travel to customer sites, and local hiring events are expected, alongside remote recruiting and operations work.\nThis role has an anticipated duration of 6 months to start with the potential to extend. This role will work Monday-Friday during business hours, though early mornings and evenings may be required during peak periods.\nWe welcome qualified candidates located in the Boston area and willing to travel within the market.\nWhat you'll do:\nBring expert-level knowledge of outbound recruiting strategies, screening practices, and onboarding experiences to place and retain workers.\nSource and attract candidates through outbound recruiting platforms, existing worker pools, and hiring events; schedule and conduct interviews to assess relevant knowledge, skills, and aptitude, running experiments to determine effectiveness and maintaining organized notes and SOPs.\nDevelop and maintain job descriptions and specifications so the Recruiting Team is well-equipped for interviews and workers receive an accurate picture of the role and expectations.\nSupport both Wonolo app and W-2 onboarding processes, working closely with the W-2 Onboarding team to minimize idle time between screening and placement.\nServe as a local point of contact for customers and workers, monitoring performance of placed candidates and responding quickly to day-of or last-minute issues (no-shows, worker concerns) with fast, effective solutions.\nTravel to Wonolo customer locations (e.g., warehouse or production facilities) to build influential candidate and customer relationships and coordinate with the local Market Team on Wonoloers' on-site experience.\nIdentify opportunities for process improvement across recruiting and worker operations, and track metrics (e.g., application-to-interview, interview-to-placed, market performance) to gauge efficiency and inform strategic decisions.\nPartner with Central Operations, Marketing, Product, and regional Market/Sales teams to align on broader strategic initiatives.\nWho you are:\nProven work experience as a recruiter (in-house or staffing agency) and/or 1+ years of experience in staffing, consulting, or operations.\nSolid ability to conduct different types of interviews (structured, competency-based, video, phone, reference checks, etc.).\nFamiliarity with HR databases, Applicant Tracking Systems (ATS), and Candidate Management Systems (CMS).\nProven experience building effective relationships with internal and external stakeholders.\nProficient at interpreting data, identifying trends, and using insights to make informed decisions and solve problems.\nComfortable planning, executing, and monitoring projects in a fast-paced, ambiguous environment with minimal guidance.\nExcellent communication and interpersonal skills; bilingual ability in English and Spanish a plus.\nAccess to reliable transportation and the ability to travel within the Boston area.\nIf you have read up to this point, we hope you are excited about this opportunity to work at Wonolo! Even if your experience does not check every bullet point, we still highly encourage you to apply. The best hires do not always check off every box of a job description.\nNice to haves:\nMarketplace and/or startup experience.\nExperience in the industrial/warehousing environment.\nPay range:\nThe expected pay range for this position is $27-36/hour. Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, and years and depth of relevant experience. Additionally, this role is currently eligible to participate in Wonolo’s equity plan as well as a range of health and wellbeing, retirement savings, and other benefits within a holistic total rewards offering.\nBenefits and perks:\nThe opportunity for growth in a mission-driven and well-funded start-up\nMeaningful equity\nWe pay 100% of the medical/dental/vision insurance premiums for you\nCell phone reimbursement and company laptop\nRetirement plans as well as life and disability insurance\nAccess to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and wellbeing courses\nTeam outings, happy hours, company off-sites, and more!\nImportant Notice Regarding Fraudulent Recruiting\nDisclaimer: We only communicate with candidates through official @wonolo.com email addresses.\nEmployment scammers may impersonate legitimate recruiters, employers, or recruitment firms, using email, text messages, messaging apps (including, LinkedIn, WhatsApp, etc.), or fake social media accounts to contact you. They may advertise roles that do not exist, claim to represent Wonolo, or use our name and branding without authorization.\nWonolo is aware that individuals posing as recruiters have communicated with job seekers about positions with Wonolo that do not exist. We have received reports that the content and method of communication has varied, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive personal information.\nWonolo will never ask a candidate for employment for payment or financial information. All open positions are posted in country specific employment portals available at https://info.wonolo.com/careers/. All legitimate job postings on third-party employment sites will direct candidates to complete an application directly through the Wonolo careers page.\nCandidates with additional questions or concerns regarding any recruiting communications or Wonolo’s recruiting process in general should email .\nAbout Wonolo:\nWonolo is a two-sided job marketplace that serves over 2 million front-line workers, providing them access to flexible and consistent job opportunities across the United States within minutes, at companies such as Peloton, Coca-Cola, Neiman Marcus, Papa John's, and thousands more.\nWe are a remote-first company with 200+ full-time employees, and quickly scaling our team within the United States, Canada, and Latin America. We are well-funded and backed by leading investors including Sequoia Capital, Bain Capital, and Leeds Illuminate, among others.\nLearn more about us:\nWonolo raises $140M to continue supporting over 1 million laborers and front-line workers\nWonolo is one of Glassdoor's best tech companies to work for in 2021\nWhy G2 Venture Partners Invested in Wonolo\nYong Kim (CEO) on why he's passionate about empowering the in-demand workforce\nCommitment to Diversity, Inclusion, Equity, and Belonging\nWonolo welcomes you as you and celebrates our collective diversity. We work to serve the underserved, and we are built on the strength of our entire community. We know that diverse backgrounds, perspectives, and experiences make for the best teams, and help to drive high performance. We strive to ensure that our team represents different cultures, perspectives, and backgrounds, as these empower our team to come together to make the best decisions and the biggest impact.\nWonolo is an equal-opportunity employer. We work to ensure all people feel supported, empowered, and connected at work. A big part of this effort is through our support for members and allies of Employee Resource Groups. Individuals seeking to work at or with Wonolo are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.\nWonolo Privacy Statement\nBy providing your personal information and/or submitting your application, you agree that Wonolo may use your personal information for the purposes of carrying out its recruitment and hiring process, which may include, but is not limited to, reviewing your qualifications, verifying your information, communicating with you about the recruitment process, and retaining your personal data as otherwise needed for recruitment-related activities.\nInformation you provide Wonolo as part of the recruitment process is accessible only to those Wonolo employees and other third-party service providers involved with Wonolo's recruitment, interview, and onboarding process. Wonolo does not disclose your personal information to any third party in a manner that would be considered a sale under applicable laws. By providing your personal information as an applicant for this position or any other position at Wonolo, you agree that your personal data may be transferred and/or disclosed to Wonolo's third-party providers. This may include transfers to servers and databases outside the country where you provided Wonolo with your personal data.\nWonolo does not accept agency or consulting resumes. Please do not forward resumes to our job postings, email alias, Wonolo employees or any other organization location. 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