{"id":3537532,"url":"https://alion.io/job/wonolo-vms-operations-associate-ph","title":"VMS Operations Associate (PH)","company":{"id":171993,"name":"Wonolo","domain":"wonolo.com","url":"https://alion.io/company/wonolo","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"A","score":91,"open_postings":6,"ghost_share":0,"stale_share":0.167,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","PH"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":30000,"period":"year","method":"role_country_seniority_unknown","sample_n":50},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-06T11:54:45Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T16:51:31Z","board_verified":true,"closed_at":null,"days_open":87,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":87},"description":"Wonolo (Work Now Locally) is disrupting the $140BN temporary staffing industry. Founded in 2014, Wonolo's mission is to help people find consistent work. Through our two-sided tech marketplace, we connect hundreds of businesses in need of front-line workers with 2 million underemployed workers in local markets across the United States, within minutes. Wonolo has raised over $200M in funding which will continue to help us empower the in-demand workforce by democratizing access to flexible work, opportunities to learn new skills, a living wage, and comprehensive portable benefits and perks.\nWe’re looking for a specialist to join our team and play a key role in managing our Vendor Management System (VMS) operations. You will be employed by a third-party legal entity authorized to do business in the location in which you reside and you will provide contractual services to Wonolo’s Central Operations team. You’ll be the expert for managing requests in the VMS, posting and managing jobs on our platform, and ensuring that job requests are filled quickly and efficiently. You’ll manage the entire process from receiving orders to fulfilling them with the right workers. This is a great opportunity to work on large-scale products and lead key architectural initiatives. You will be a big driver in delivering a world-class customer experience.\nOur ideal candidate will be a good person who is also committed to doing good work. Are you excited about working with a close-knit team at a mission-driven, US-based technology company? If this is who you are or you can and desperately want to be, please read on!\nWe welcome qualified candidates located anywhere in the Philippines #LI-Remote.\nWhat you'll do:\nMonitoring and Manage Requests: You will regularly monitor for new booking requests. You’ll be responsible for claiming these jobs in the VMS and managing them from start to finish.\nTracking and Updating Booking Status in VMS Portal: You will be responsible for tracking the status of each request in the VMS, updating it when a worker accepts or withdraws from a job. You’ll also manage the bookings by either successfully filling them or releasing the job if a worker does not fill the position. \nProcess development: You will work with our operations team to build and further refine our VMS operations processes by becoming a functional expert and understanding the process from end to end. \nMaintain accuracy: Execute daily processes with accuracy and speed. Ensure the reliable execution of all daily processes by consistently following operational procedures\nWho you are:\nAttention to detail: You have exceptional attention to detail and a disciplined approach to following established processes.\nBuilder: You want to help build new processes and are willing to roll up your sleeves in order to help us move more quickly.\nQuick learner: You can quickly pick up new processes and become a subject matter expert.\nOperational excellence: You have experience in an operational or administrative role where you were responsible for the accurate and timely execution of tasks.\nManagement experience: This role will evolve into a managerial role over time and we would prefer someone who has management experience. \nIf you have read up to this point, we hope you are excited about this opportunity to work at Wonolo! Even if your experience does not check every bullet point, we still highly encourage you to apply. The best hires do not always check off every box of a job description.\nBenefits and perks:\nThe opportunity for growth in a mission-driven and well-funded start-up\nHealth insurance for the principal member including dental and vision\nCompany laptop\nPaid time off, Holiday pay, and Unpaid time off\nAccess to continued learning, unlimited access to Udemy for Business sponsored by Wonolo\nAccess to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and well-being courses\nAbility to work from anywhere in the Philippines (no more commutes!)\nTeam outings, happy hours, company off-sites, and more!\nAbout Wonolo:\nWonolo is a two-sided job marketplace that serves over 2 million front-line workers, providing them access to flexible and consistent job opportunities across the United States within minutes, at companies such as Peloton, Coca-Cola, Neiman Marcus, Papa John's, and thousands more.\nWe are a remote-first company with 200+ full-time employees, and quickly scaling our team within the United States, Canada, and Latin America. We are well-funded and backed by leading investors including Sequoia Capital, Bain Capital, and Leeds Illuminate, among others.\nLearn more about us:\nWonolo raises $140M to continue supporting over 1 million laborers and front-line workers\nWonolo is one of Glassdoor's best tech companies to work for in 2021\nWhy G2 Venture Partners Invested in Wonolo\nYong Kim (CEO) on why he's passionate about empowering the in-demand workforce\nCommitment to Diversity, Inclusion, Equity, and Belonging\nWonolo welcomes you as you and celebrates our collective diversity. We work to serve the underserved, and we are built on the strength of our entire community. We know that diverse backgrounds, perspectives, and experiences make for the best teams, and help to drive high performance. We strive to ensure that our team represents different cultures, perspectives, and backgrounds, as these empower our team to come together to make the best decisions and the biggest impact.\nWonolo is an equal-opportunity employer. We work to ensure all people feel supported, empowered, and connected at work. A big part of this effort is through our support for members and allies of Employee Resource Groups. Individuals seeking to work at or with Wonolo are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.\nWonolo Privacy Statement\nBy providing your personal information and/or submitting your application, you agree that Wonolo may use your personal information for the purposes of carrying out its recruitment and hiring process, which may include, but is not limited to, reviewing your qualifications, verifying your information, communicating with you about the recruitment process, and retaining your personal data as otherwise needed for recruitment-related activities.\nInformation you provide Wonolo as part of the recruitment process is accessible only to those Wonolo employees and other third-party service providers involved with Wonolo's recruitment, interview, and onboarding process. Wonolo does not disclose your personal information to any third party in a manner that would be considered a sale under applicable laws. By providing your personal information as an applicant for this position or any other position at Wonolo, you agree that your personal data may be transferred and/or disclosed to Wonolo's third-party providers. This may include transfers to servers and databases outside the country where you provided Wonolo with your personal data.\nWonolo does not accept agency or consulting resumes. Please do not forward resumes to our job postings, email alias, Wonolo employees or any other organization location. 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