{"id":1948966,"url":"https://alion.io/job/workable-renewals-coordinator","title":"Renewals Coordinator","company":{"id":55557,"name":"Workable","domain":"workable.com","url":"https://alion.io/company/workable","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20000,"max":25000,"currency":"EUR","period":"year","gross":null,"usd_annual":28042},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-06T08:35:48Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-11-05T15:21:27Z","board_verified":false,"closed_at":"2026-11-05T15:21:27Z","days_open":30,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":30},"description":"Workable covers the full hiring-to-employment lifecycle in one platform. A mature applicant tracking system, with access to 200+ job boards and 400M+ candidate profiles, sits alongside employee management, onboarding, time tracking, and performance tools. In 2026, Workable launched the first end-to-end AI recruiting agent: it sources, screens, and qualifies candidates autonomously. Over 6,000 companies in 100+ countries use Workable. 35,000+ companies have hired through it, making 2.1 million hires and counting.\nAbout the team\nRenewals is where Workable's revenue gets protected. The team works directly with customers everywhere we operate, helping them get more value out of the data Workable gives them about their people and their hiring, and making sure that value shows up in the numbers when it's time to renew.\nAbout the role\nAs a Renewals Coordinator, you'll own the renewal cycle for a defined book of business, following the playbook and pricing guidance the team has already built. You'll run most renewals independently, and loop in a senior teammate the moment a negotiation gets complicated or a contract needs a structure outside the norm. This is a high-volume, global book, and data and dashboards will tell you where to focus - but you'll also build the judgment to know when the standard motion is enough and when an account needs more attention.\nIt's a great stepping stone for someone who wants to learn how we work at Workable, understand our customers, and build real commercial depth, one account at a time. The experience will help you develop a strong foundation for future opportunities across our go-to-market (GTM) teams.\nWhat you'll do\nOwn the end-to-end renewal cycle for your book of business: keep every quote-to-close step accurate and on schedule, and stay on top of a high volume of accounts so nothing falls through the cracks\nRead account data through Salesforce, dashboards, and health scores to catch renewal risk early, decide where your attention is best spent, and keep an accurate forecast\nHandle renewal negotiations using approved pricing and packaging guidance, and lean on the team's playbook and senior teammates when a deal turns complex\nGet in front of key stakeholders before the renewal is due, to learn their budget cycle and anything that could hold the deal up\nWalk customers through pricing and packaging options, using templates and guidance the team has built\nMake the case for Workable's value clearly, in writing and in conversation\nFeed what you learn back into the team's playbooks: email cadences, segmentation, whatever makes the next renewal easier\nThis is a great fit if you want to start your commercial career somewhere that will teach you the fundamentals of account management and renewals, with a clear playbook and real ownership from day one.\nRequirements\n0-2 years of experience in a customer-facing, sales, or account management role - you're early in your career and eager to build real commercial skills\nStrong personal organization: you can run many things in parallel and keep track of every one of them\nComfortable picking up new tools - Salesforce, spreadsheets, dashboards - to read customer data and prioritize your work\nAn interest in pricing, negotiation, and how a subscription business actually works\nA genuine sense of ownership: you notice when something needs attention before someone has to tell you\nClear, concise writing, especially over email\nA collaborative streak, and comfort adjusting to shifting priorities in a fast-moving environment\nExcellent spoken and written English, with the confidence to communicate clearly and professionally with customers in English.\nEligible to work in Greece\nDirect experience with subscription renewals or retention work, such as managing renewal cycles, handling churn-risk accounts, or negotiating pricing and packaging at renewal, is a plus.\nBenefits\nOur employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant, and intellectually challenging workplace, we offer:\n Compensation: Annual salary of 20,000-25,000 EUR\n Comprehensive Coverage: Private Health Insurance, and Medical Plan to keep you and your loved ones secure.\n Financial Wellness: Performance Bonuses to invest in your future.\n Stay Connected: Cell phone reimbursement for seamless communication.\n Work in Style: Apple gear provided to set you up for success.\nWorkable is most decidedly an equal opportunity employer. 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