{"id":4287997,"url":"https://alion.io/job/workato-engineering-manager-chatbots-and-ai","title":"Engineering Manager, ChatBots and AI","company":{"id":58898,"name":"Workato","domain":"workato.com","url":"https://alion.io/company/workato","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":18,"ghost_share":0,"stale_share":0.556,"repost_share":0.111,"time_to_fill_p50_days":61,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany","Frankfurt am Main, Germany","Munich, Germany"],"countries":["DE"],"hiring_countries":["DE"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Go","optional":false},{"name":"Ruby","optional":false},{"name":"AI Agents","optional":true},{"name":"Apache Kafka","optional":true},{"name":"AWS","optional":true},{"name":"Kubernetes","optional":true},{"name":"LLM","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Redis","optional":true},{"name":"Slack","optional":true}],"status":"live","first_seen_at":"2026-11-13T16:26:41Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T22:28:53Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Workato\nWorkato is the leading Control and Execution Platform for Enterprise AI - the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 - including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors - Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.\nWhy join us?\nUltimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking forteam players who want to actively build our company. \nBut, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. \nIf this sounds right up your alley, please submit an application. We look forward to getting to know you!\nAlso, feel free to check out why:\nBusiness Insider named us an “enterprise startup to bet your career on”\nForbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world\nDeloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America\nQuartz ranked us the #1 best company for remote workers\nWorkato is looking for an Engineering Manager to lead the ChatBots and AI team within our Platform organization. This is a high-ownership role for someone who thrives in ambiguity: you turn unclear requirements into clear execution plans, make confident decisions with incomplete information, and keep both the team and leadership aligned. The team is fully remote and international - you'll build the processes and culture that make it work at pace.\nAbout the Team\nThe ChatBots and AI team's mission is to deliver AI agents to end users. We own the runtime and integration layer - conversation storage, API design, streaming, and integrations with external interfaces like Slack and other applications. The team is made up of Senior and Staff engineers working in Ruby/Rails and Go on a modern stack: PostgreSQL, Kafka, Redis, Kubernetes, and AWS. You'll collaborate with dedicated QA, SRE, and UX/UI teams, as well as engineering teams across the broader organization. Workato has a strong cross-functional culture - your team won't work in isolation.\nWhat You'll Do\nDelivery\nPartner with Product Managers and stakeholders to scope projects, set timelines, and define what success looks like\n\nPlan and track execution across quarters and sprints; deliver on schedule without compromising quality\n\nIdentify blockers early, resolve them decisively, and escalate when escalation is the right call\n\nBalance feature work against internal investments - AI-SDLC, CI/CD, platform upgrades, and technical debt\n\nTeam\nManage, mentor, and grow a team of Senior and Staff engineers\n\nOwn hiring, onboarding, and performance management\n\nDesign team processes that fit a distributed, asynchronous environment - and evolve them as the team and company change\n\nApply AI tooling to how the team works, not just what it builds\n\nTechnical Ownership\nParticipate in architecture and design decisions as a technical peer to your engineers\n\nMake trade-off calls on scope, approach, and sequencing - and be accountable for them\n\nUnderstand the system deeply enough to allocate the team's capacity where it matters most\n\nCommunication\nKeep leadership informed on progress, risks, and blockers with clarity and without spin\n\nBuild working relationships with peer leads across engineering and product\n\nRepresent your team's priorities and constraints in cross-team planning\n\nWhat We're Looking For\n5+ years managing engineering teams, including Senior and Staff-level individual contributors\n\nSenior engineer-level technical depth - you can read the code, challenge a design, and hold your own in an architecture discussion\n\nHands-on background in backend engineering; experience with Ruby, Go, or comparable languages and distributed systems\n\nDemonstrated ability to operate under ambiguity: defining direction where none exists, and committing to decisions before all the information is available\n\nTrack record of shipping complex software on schedule in a fast-moving environment\n\nExperience managing a fully remote, distributed team across multiple time zones\n\nStrong written communication - in an async environment, writing is the primary management tool\n\nNice to Have\nExperience building AI-powered products - agents, LLM pipelines, or orchestration systems\n\nBackground in platform, integration, or developer-facing infrastructure\n\nExperience scaling a team through periods of rapid growth\n\nFamiliarity with enterprise SaaS or automation platforms\n\n(REQ ID: 2941)","description_format":"text","description_chars":5038,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","AI Agents","Integration & API Management"],"lifecycle":[{"event":"open","at":"2026-11-13T22:28:53Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":61,"reasons":["conf:1","win:early"],"computed_at":"2026-11-14T00:25:47Z"},"pay":null,"html_url":"https://alion.io/job/workato-engineering-manager-chatbots-and-ai","json_url":"https://alion.io/job/workato-engineering-manager-chatbots-and-ai.json","meta":{"generated_at":"2026-11-14T00:25:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":908,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58898},"rest":"https://alion.io/mcp/rest/get_company?id=58898"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworkato-engineering-manager-chatbots-and-ai"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworkato-engineering-manager-chatbots-and-ai"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworkato-engineering-manager-chatbots-and-ai"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/workato-engineering-manager-chatbots-and-ai\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworkato-engineering-manager-chatbots-and-ai"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4287997}},{"tool":"search_jobs","arguments":{"company":"workato.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4287997},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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