{"id":2871642,"url":"https://alion.io/job/workboxcompany-community-manager","title":"Community Manager","company":{"id":694135,"name":"WorkboxCompany","domain":"workboxcompany.com","url":"https://alion.io/company/workboxcompany","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Communications","role_family":"Communications","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minneapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Workbox","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-10-19T19:55:42Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-24T08:02:13Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"ABOUT WORKBOX\nWorkbox is a national workspace operator that goes beyond coworking-our ecosystem accelerates ambition, cultivates connections, and helps businesses thrive. In addition to office space and coworking solutions, we offer access to a range of investors, professional specialists, and high growth businesses across our entire portfolio. Our workspace products include private offices, reserved desks and floating memberships, as well as meeting rooms and event spaces. We currently operate 13 locations, encompassing over 400,000 square feet, in seven cities across the U.S., and our differentiation has led to us being one of the fastest growing workspace operators in the country.\nABOUT THE OPPORTUNITY\nWe are seeking a full-time Community Manager to be based in our Minneapolis, MN - Downtown location. The Community Manager will report directly to the Director, Operations and interact daily with other internal company departments, as well as external vendors and partners.\nThis position is a high-impact, high-visibility role that serves not merely as a front desk presence, but as a catalyst for success. The Community Manager is the face of and the key to driving our best-in-class customer experience. The Community Manager manages the day-to-day operations of the community, while also working with rest of the operations team to strategize long-term. While individual tasks may be varied, the goal is to provide superior support to our member companies and ensure the space is running efficiently. The Community Manager also helps to drive member engagement and works closely with our sales team to ensure consistency for all current and potential members. The Community Manager is responsible for maintaining a vibrant sense of community, handling walk-in, in-person tours, and helping to create memorable member events, incorporating online tools and in-person networking to create relationships that strengthen Workbox’s brand in the community.\nKEY RESPONSIBILITIES\nMember Relations\nConsistently providing quality customer service to community members, guests and prospective customers. \nCreating community engagements developed to build connections between members - especially member-to-member introductions. \nGetting to know member’s businesses, understanding their challenges and successes and how Workbox could help them to achieve both short term and long-term goals.\nCommunicating positively with members by being warm, welcoming, helpful, clear, and informative.\nOnboarding new members by preparing offices, conducting tours of the space, managing orientation, distributing badges, sharing community rules, and assisting in technology set up.\nRegularly informing members of special events, building repairs, community news, etc.\nManaging meeting room bookings.\nResolving member complaints and issues using empathy and active listening.\nManaging controllable community expenses to an established budget. \nCommunity Engagement\nDeveloping and implementing creative, social, and fun events at the community, while managing expenses and tracking participation.\nAssisting in creating opportunities for curated connections that drive growth among members and the larger Workbox community.\nProactively identifying ways to support member success through thoughtful gestures, networking introductions, and community-driven experiences. \nSupporting and executing member events and programming that enhance engagement and add value. \nChampioning Workbox's culture of belonging by celebrating member wins, milestones, and contributions. \nEncouraging members to leverage Workbox resources and partnerships to advance their businesses. \nIdentifying opportunities to introduce Workbox offerings that enhance member success and retention. \nFacility Management\nUpholding all Workbox standards to meet regular facility audit requirements.\nManaging all site operations and communicating with the operations team to ensure member success.\nEnsuring the space is clean and tidy, including meeting rooms, kitchens, reception areas, and common spaces.\nManaging mail and deliveries for members.\nOrdering and maintain office logos and Workbox branded materials.\nMaintaining workspace inventory and community expenses.\nUnderstanding and always being ready to implement fire and emergency plans. \nManaging and maintaining relationships with vendors, property managers and landlords. \nRequirements\n3 - 5 years of experience in facility management, customer service, hospitality, coworking, or community engagement preferred.\nFamiliarity with multi-site operations.\nBachelor’s degree preferred.\nStrong interpersonal skills with the ability to build genuine relationships.\nA natural problem-solver who takes initiative and remains adaptable in a dynamic workspace.\nHighly organized with excellent time management and multitasking abilities.\nComfortable with light cleaning duties and maintaining a well-kept environment.\nPassionate for entrepreneurship, business growth, and creating an inclusive, collaborative environment.\nComfortable using workspace technology (e.g., booking systems, CRM platforms, communication tools).\nA team player with a positive attitude and a strong sense of ownership and accountability.\nBenefits\nAnticipated salary range: $55,000-$60,000 annually (commensurate with experience), plus eligibility for incentive compensation\nComprehensive health benefits, including medical, dental and vision coverage\nCompany-paid life insurance\n401(k) plan\nGenerous paid time off\nFSA, HSA and commuter benefits\nOngoing training and professional development","description_format":"text","description_chars":5568,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Coworking & Shared Office"],"lifecycle":[{"event":"open","at":"2026-10-19T19:55:42Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.858,"p_room":1,"age_days":4,"expected_fill_days":31,"reasons":["conf:2","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/workboxcompany-community-manager","json_url":"https://alion.io/job/workboxcompany-community-manager.json","meta":{"generated_at":"2026-10-24T12:09:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17485,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":694135},"rest":"https://alion.io/mcp/rest/get_company?id=694135"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworkboxcompany-community-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworkboxcompany-community-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworkboxcompany-community-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/workboxcompany-community-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworkboxcompany-community-manager"}]}