Senior Director Information Development
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
The Information development organization creates technical content and information for Workday’s customers. Our mission is to pioneer innovative information development experiences that inform, inspire, and enable our customers (internal and external) to evolve and be successful.Workday Information Development is becoming a Center of Excellence for all of Workday - with a focus on collaborating with the Product and Technology organization that develops Workday’s products, as well as key partners in the Customer Service organization. As an engineering and operations leader at Workday, you’ll work with other engineering and technical leaders across the company to ensure our innovative solutions interoperate with critical partner systems, and present a best-in-class customer information experience. Your responsibilities include a strong and talented team of engineers focused on the technical delivery of major platform initiatives, from initial conception through implementation. You will also be responsible for the building and leading the Operations function including overseeing our operational tasks, processes, and personnel.
About the Role
We are looking for an extraordinarily skilled leader to build out and lead our content engineering and operations functions, and to develop a comprehensive content and knowledge management strategy, including leading all aspects of content production for Workday’s technical, customer-facing content. This position will lead the Content Engineering team to improve and enhance core functions of the existing platform system, while designing and building the platform of the future.
The role will work alongside community, localization and content leaders, product managers, engineering leads, DevOps, UI/UX, and internal/external stakeholders. The position will involve setting technical direction and vision and enabling your teams to do their best work through effective coaching and mentoring. You will provide technical judgment as we evolve the current platform, engage and empower your teams.
About You
Basic Qualifications:
10+ years management experience leading engineering and/or content management teams and leading managers.
5+ years in-depth knowledge of and experience with content publishing platforms, processes, strategies, and industry trends, especially with technical documentation and structured content.
10+ years demonstrating strong technical skills and experience related to enterprise application development, cloud services, and content management systems.
BA/BS in Computer Science or related field, or equivalent practical experience.
Other Qualifications:
Consistent track record of recruiting, building, and managing engineering and/or content management teams with varied strengths that deliver outstanding business results.
Excellent organizational and analytical expertise, confirmed strong technical data analysis.
Experience influencing, communicating, and motivating change across organizational and cross-functional boundaries.
Excellent written and verbal communication, with confirmed ability to work with stakeholders at all levels of management.
Excellent people leader skills, and champion of company culture.
Ability to thrive in ambiguous, fast paced, evolving environments.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.CA.PleasantonPrimary Location Base Pay Range: $281,600 USD - $422,400 USDAdditional US Location(s) Base Pay Range: $231,800 USD - $422,400 USDOur Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
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