{"id":4033759,"url":"https://alion.io/job/workday-seniorprincipal-forward-deployed-engineer-ai-products","title":"Senior/Principal Forward Deployed Engineer, AI Products","company":{"id":15002,"name":"Workday","domain":"workday.com","url":"https://alion.io/company/workday","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":90,"ghost_share":0.022,"stale_share":0.456,"repost_share":0.111,"time_to_fill_p50_days":23,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Pleasanton, United States","Atlanta, United States","Boulder, United States","Canada"],"countries":["US","CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":176000,"max":264000,"currency":"USD","period":"year","gross":null,"usd_annual":264000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":true}],"status":"live","first_seen_at":"2026-11-10T19:29:34Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-12T07:15:10Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Your work days are brighter here.\nWe’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.\nAbout the Team\nYou'll join the AI Products team, where we build Workday's AI agents from the ground up. Our mission is to bring these agents to life inside real customer environments - testing them against real data, real workflows, and real use cases.We're early in the agent lifecycle, which means the work here is hands-on, fast-moving, and genuinely entrepreneurial: you'll often help write the playbook for how Workday deploys a new agent, rather than follow one that already exists. If you want to be close to the product at the exact moment it's taking shape, and to see your fieldwork directly change the product, this is the team to build inside.\nAbout the Role\nAs a Forward Deployed Engineer, you'll work directly with some of Workday's most important early customers to deploy, configure, and improve our AI products and agents. You'll work alongside our product and engineering teams as an extension of our internal product managers, playing a central role in agent Early Access (EA) programs and running the customer deployments inside them.\nYour mission is to make the product better by putting it to work in a live customer environment. A successful deployment is both a win for the customer and proof that the product is improving, so making early customers successful matters just as much as hardening the agent itself. You'll often be the first person at Workday to run a deployment of a given agent, so good judgment, clear communication, ownership, and organization will matter as much as technical curiosity.\nEvery deployment will surface something the product wasn't built for yet, so creative problem-solving and a \"yes, and\" mindset are core to this role: instead of telling a customer that something isn't possible, you'll find a way to solve their use case with what exists today, bring them along on what's coming next, and turn the gap into clear feedback for product and engineering.\nIn this role, you will:\nLead customer discovery to understand each customer's goals and what success looks like for them\nAct as the day-to-day lead for design partners and EA customers: setting and resetting expectations, working with senior leaders across HR, Finance, and IT, and repairing relationships when a deployment hits a rough patch\nRun EA deployments end to end: implement, configure, debug, and improve the solution through rapid iteration with direct customer feedback\nInterpret customer tenant data, configuration, and unique workflows, and how the agent performs against them\nTriage every issue quickly, sorting bugs from configuration issues, product gaps, and change-management needs, prioritize them, and route each to the right owner with the right urgency\nKeep customers and internal teams updated on status, risks, and next steps\nTurn customer feedback into clear problem statements, reproduction details, and evidence that product and engineering can act on to make the agent more accurate and reliable\nHelp define, measure, and assess the pre-GA stage gates and graduation scorecard for your product\nBuild playbooks, configuration patterns, and known-issue guides, and hand them off to the teams that scale deployments and build documentation\nPartner closely with your product's program manager and the Workday Services lead on each customer project\nStay engaged through early GA until your product meets its graduation criteria, and remain a point of contact for major customers and future releases afterward\nAbout You\nBasic Qualifications - P4 (Senior)\n7+ years of experience in product management, consulting, solutions engineering, implementation, or customer support within complex enterprise environments\nWillingness and ability to travel up to 20% to customer sites as needed\nBasic Qualifications - P5 (Principal)\n10+ years of experience in technical product management, solution architecture, forward deployed engineering, enterprise implementation, or principal-level consulting within complex enterprise SaaS ecosystems\nExperience driving complex AI/ML, automation, or enterprise software deployments at scale with Fortune 500 executive stakeholders\nWillingness and ability to travel up to 20% to customer sites as needed\nOther Qualifications\nA demonstrated history of entrepreneurial ownership: you've built something from scratch, worked without a playbook, or driven an initiative end to end in an ambiguous environment, and you're energized by figuring out the right path when one doesn't already exist\nExperience managing strategic customer relationships with senior leaders in key accounts - setting and resetting expectations, navigating organizational change, and rebuilding trust when a project hits a rough patch\nWorking knowledge of Workday, including business processes, security and permissions, tenant configuration, integrations, and how customers implement and govern Workday, so you can read a customer's tenant and understand how the agent will behave inside it\nWorkday Pay Transparency Statement\nThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.\nPrimary Location: USA.CA.PleasantonPrimary Location Base Pay Range: $176,000 USD - $264,000 USDAdditional US Location(s) Base Pay Range: $148,200 USD - $264,000 USDAdditional Considerations:\nIf performed in Colorado, the pay range for this job is $156,000 - $234,000 USD based on min and max pay range for that role if performed in CO.The application deadline for this role is the same as the posting end date stated as below:\n01/11/2027Our Approach to Flexible Work\nWith Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote \"home office\" roles also have the opportunity to come together in our offices for important moments that matter.\nPursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.\nWorkday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.\nWorkday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.\nWorkday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.\nIf you require a reasonable accommodation, you may email , as far in advance as possible.\nAre you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!\nAt Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.\nPlease be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.\nIn addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.","description_format":"text","description_chars":9909,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["ERP & Business Management Software","HR & Payroll Software","Accounting & Tax Software"],"lifecycle":[{"event":"open","at":"2026-11-10T19:29:34Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":5,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 308 · green card filings: 134","filings_12m":308,"filings_prev_12m":388,"green_card_filings_12m":134,"median_offered_wage_usd":157952,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)","Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":264000,"is_top_pay":true},"html_url":"https://alion.io/job/workday-seniorprincipal-forward-deployed-engineer-ai-products","json_url":"https://alion.io/job/workday-seniorprincipal-forward-deployed-engineer-ai-products.json","meta":{"generated_at":"2026-11-12T09:33:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19421,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15002},"rest":"https://alion.io/mcp/rest/get_company?id=15002"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworkday-seniorprincipal-forward-deployed-engineer-ai-products"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworkday-seniorprincipal-forward-deployed-engineer-ai-products"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworkday-seniorprincipal-forward-deployed-engineer-ai-products"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/workday-seniorprincipal-forward-deployed-engineer-ai-products\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworkday-seniorprincipal-forward-deployed-engineer-ai-products"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4033759}},{"tool":"search_jobs","arguments":{"company":"workday.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4033759},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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