{"id":356471,"url":"https://alion.io/job/workday-sr-engagement-manager","title":"Sr / Engagement Manager","company":{"id":15002,"name":"Workday","domain":"workday.com","url":"https://alion.io/company/workday","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":93,"ghost_share":0.032,"stale_share":0.387,"repost_share":0.086,"time_to_fill_p50_days":22,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia","Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":114000,"max_usd":251000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4457},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-31T00:00:00Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-10-25T01:43:03Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"Your work days are brighter here.\nWe’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.\nAbout the Team\nWorkday is seeking two Engagement Managers to join our ANZ Engagement Management team, supporting enterprise customers across Australia. This single requisition covers both Engagement Manager and Senior Engagement Manager levels, with portfolio scope, strategic leadership, and project complexity aligned to candidate experience.In this role, you will own the overall success of Workday customer engagements post-sale - acting as the primary point of accountability for scope, schedule, budget, risk, and customer satisfaction across the project lifecycle.\nAbout the Role\nAs an Engagement Manager, you will independently lead multiple concurrent customer engagements, partnering closely with Functional and Technical Consultants, Solution Architects, and customer executive sponsors to ensure Workday deployments are delivered on time, on budget, and to a high standard of quality.\nKey Responsibilities\nOwn end-to-end delivery of Workday implementation engagements, including scope, schedule, budget, staffing, and risk management.\nServe as the primary escalation point and trusted advisor for customer executive sponsors and steering committees throughout the engagement.\nDevelop and maintain project plans, status reporting, and governance cadences (steering committee reviews, risk/issue logs, change control) across the engagement lifecycle.\nPartner with Functional Consultants, Technical Consultants, and Solution Architects to ensure engagement teams are aligned on deliverables, dependencies, and timelines.\nProactively identify and manage project risks, issues, and scope changes, escalating and resolving them before they impact delivery.\nManage engagement financials, including budget tracking, forecasting, invoicing support, and change order/statement of work management.\nLead resource planning and staffing discussions with practice leadership to ensure engagements are appropriately resourced.\nDrive customer satisfaction throughout the engagement, gathering feedback and addressing concerns to support strong references and renewals.\nSupport pre-sales activities as needed, including scoping calls and statement of work development for follow-on or expansion work.\nMentor and provide delivery guidance to Associate Engagement Managers and project team members within the region.\nContribute to the continuous improvement of engagement management methodology, tools, and best practices across the region.\nAbout You\nBasic Qualifications\nMinimum 3/5 (EM / Senior EM) years of experience in engagement, program, or project management within enterprise software consulting or professional services, ideally on SaaS/ERP/HCM/Financials implementations.\nMinimum 1/3 (EM / Senior EM) years of experience in leading customer-facing delivery teams on complex, multi-workstream engagements with executive-level stakeholders.\nOther Qualifications\nDemonstrated experience managing project budgets, schedules, risk, and scope on fixed-fee or time-and-materials engagements.\nExperience delivering Workday (or comparable cloud HCM/Financials platform) implementations strongly preferred.\nPMP, PMI-ACP, or equivalent project/program management certification is a plus.\nStrong executive presence and communication skills, with the ability to manage difficult conversations and align diverse stakeholders.\nExcellent organizational skills, with the ability to manage multiple concurrent engagements and competing priorities.\nBachelor's degree or equivalent practical experience.\nPursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.\nWorkday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.\nAre you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!","description_format":"text","description_chars":5010,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Professional Services","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-05T19:17:56Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.575,"p_room":0.28,"age_days":56,"expected_fill_days":22,"reasons":["conf:28","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/workday-sr-engagement-manager","json_url":"https://alion.io/job/workday-sr-engagement-manager.json","meta":{"generated_at":"2026-10-26T12:14:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16621,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15002},"rest":"https://alion.io/mcp/rest/get_company?id=15002"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworkday-sr-engagement-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworkday-sr-engagement-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworkday-sr-engagement-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/workday-sr-engagement-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworkday-sr-engagement-manager"}]}