{"id":2235144,"url":"https://alion.io/job/worknetdupage-senior-manager-internal-communications","title":"Senior Manager, Internal Communications","company":{"id":2523800,"name":"workNetDuPage","domain":"worknetdupage.org","url":"https://alion.io/company/worknetdupage","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Addison, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":99296,"max":149735,"currency":"USD","period":"year","gross":null,"usd_annual":149735},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Canva","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-10T23:33:16Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-14T02:15:57Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Position at Parts Town\nSee What We’re All About\nAs the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!\nDo you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.\nIf you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat - Apply Today!\nPerks\nParts Town Pride - check out our virtual tour and culture!\nQuarterly profit-sharing bonus\nHybrid Work schedule \nTeam member appreciation events and recognition programs\nVolunteer opportunities\nMonthly IT stipend\nCasual dress code\nOn-demandpay options: Access your pay as you earn it, to cover unexpected or even everyday expenses \nAll the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don’t worry, we’ve got you covered. \nThe Job at a Glance\nIn this role, you’ll help shape and lead the execution of Parts Town’s internal communications strategy, translating company priorities into clear, relevant, and engaging communications for team members across the business.\nYou’ll serve as a trusted communications partner to leaders and teams across the business, turning complex information into clear, relevant, engaging, and actionable communications. You’ll look beyond the initial request to determine what audiences truly need to know, why it matters, what action they should take, and the best way to reach them.\nA key priority will be evolving our channel strategy - particularly how we use Microsoft Teams and our SharePoint intranet - to make important information easier to find, reduce communication noise, and help priority messages break through. You’ll develop thoughtful strategies for multiple audiences, including corporate, remote, and Fulfillment Center team members who may have different communication needs and levels of access.\nThis is a hands-on manager role. You’ll shape the big picture while also writing, editing, planning, publishing, measuring, and continuously improving the day-to-day communications that bring the strategy to life.\nA Typical Day\nPartner with the Director of Marketing Communications to develop the internal communications strategy and own its day-to-day implementation, including planning, content development, channel management, measurement, and continuous improvement.\nServe as a strategic communications advisor to leaders and cross-functional teams, helping clarify objectives, identify audiences, anticipate questions, and determine the right message, timing, channel, and call to action.\nDevelop and execute communication plans for company priorities, organizational changes, major initiatives, policies, events, and other important updates.\nCreate audience-specific strategies for office, remote, and Fulfillment Center team members, recognizing that different audiences may require different messages, formats, channels, and timing.\nLead the internal communications approach for Microsoft Teams and continuously improve the SharePoint intranet and overall MS Teams communications strategy, including channel purpose, content organization, navigation, governance, adoption, and the overallteam member experience.\nCreate flyers, digital signage, graphics, toolkits, and other internal materials that promote company initiatives, increase awareness, and make it easy for team members to understand and take action.\nEvaluate the full channel mix - including email, Teams, SharePoint, newsletters, town halls, digital signage, video, texting, and other forums - to reduce duplication and noise, address gaps, and improve reach, relevance, and engagement.\nWrite and edit company announcements, newsletters, leadership communications, Teams and intranet content, presentations, talking points, FAQs, scripts, and other materials that are clear, concise, accurate, engaging, and unmistakably Parts Town.\nTranslate complex business information into useful, actionable communications that explain what is changing, why it matters, what team members need to know, and what they should do next.\nSupport leaders with town halls, company meetings, videos, speeches, presentations, announcements, and other communications that help them connect authentically and effectively with team members.\nOwn the internal communications editorial calendar and related intake, planning, review, approval, and publishing processes, prioritizing competing requests based on business importance, audience needs, timing, capacity, and communication volume.\nProactively identify communication gaps, channel enhancements, emerging needs, new tools, and process improvements. Bring forward practical recommendations and independently drive approved initiatives from planning through completion.\nSupport the adoption of AI, digital tools, and new ways of working through communication campaigns, educational content, practical resources, and team member success stories.\nGather feedback and analyze channel and campaign performance through surveys, stakeholder conversations, focus groups, and analytics. Use those insights to improve content, channels, and strategy.\nMaintain high standards for accuracy, accessibility, brand alignment, and quality by verifying information and testing links, processes, and the full team member experience before distribution.\nPerform any other duties needed to help drive our Vision, fulfill our Mission, and support our Core Values.\nTo Land This Opportunity\nYou have 8+ years of experience in internal communications, marketing communications, corporate communications, or a related field.\nYou have experience helping shape internal communications strategy and translating it into thoughtful plans, high-quality deliverables, and measurable results.\nYou have meaningful experience using Microsoft Teams and SharePoint as strategic communications channels - not simply publishing content within them.\nYou have a strong eye for visual storytelling and communication and can create engaging, on-brand internal materials. Experience with Canva is a plus.\nYou understand how to build an effective channel mix, establish clear purposes for different channels, reduce duplication, and help important messages reach the right audiences.\nYou have experience communicating with multiple team member audiences. Bonus points for experience supporting a large, distributed, frontline, manufacturing, or fulfillment-center workforce.\nYou’re an exceptional writer and editor who can make complex information clear, concise, relevant, engaging, and actionable across audiences and channels.\nYou know that accurate copy is only the starting point. You instinctively consider what is most important, what the audience needs to understand, why the message matters, and what action someone should take.\nYou’re a proactive self-starter with strong business judgment who can work through ambiguity, ask thoughtful questions, find answers, identify missing information, and keep initiatives moving without extensive supervision.\nYou can shape the big picture while rolling up your sleeves to execute the details - from strategy and stakeholder alignment through drafting, publishing, measurement, and follow-through.\nYou can respectfully challenge a request and recommend that a communicationbe changed, combined, delayed, redirected, or not sent when that best serves the audience and business.\nYou have strong interpersonal, organizational, and project-management skills and can influence stakeholders across functions, locations, and leadership levels while managing competing priorities in a fast-moving environment.\nYou use data, feedback, and audience insights to evaluate communications and make practical recommendations for improvement.\nYou’re interested in AI and emerging workplace technologies and can help team members understand, adopt, and use new tools confidently and responsibly.\nYou’re willing and able to travel a few times each year for internal meetings, company events, and team member engagement activities.\nBonus points if you have earned a bachelor’s degree in communications, journalism, business, marketing, or a related field.\nAbout Your Future Team\nOur Marketing team is an eclectic bunch who likesto have fun and eat (we are in the foodservice space after all). If you have a wealth of knowledge of pop culture, you like sci fi or can bake a mean chocolate chip cookie, you’ll fit in just fine…\nAt Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is$99,296.59 - $149,735.85 annuallywhich is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay forperformance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.\nParts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.\n\nWe are an E-Verify employer.\n For more information, please click on the following links:\nE-Verify Participation Poster: English | Spanish\nE-Verify Right to Work Poster: English | Spanish","description_format":"text","description_chars":10366,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Company events","Health insurance","Hybrid work","Parental leave","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-10T23:33:16Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":2,"expected_fill_days":22,"reasons":["conf:2","agency","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":149735,"is_top_pay":true},"html_url":"https://alion.io/job/worknetdupage-senior-manager-internal-communications","json_url":"https://alion.io/job/worknetdupage-senior-manager-internal-communications.json","meta":{"generated_at":"2026-10-14T04:13:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6206,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2523800},"rest":"https://alion.io/mcp/rest/get_company?id=2523800"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworknetdupage-senior-manager-internal-communications"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworknetdupage-senior-manager-internal-communications"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworknetdupage-senior-manager-internal-communications"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/worknetdupage-senior-manager-internal-communications\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworknetdupage-senior-manager-internal-communications"}]}