{"id":3039322,"url":"https://alion.io/job/worknomads-microsoft-365-administrator","title":"Microsoft 365 Administrator (Hybrid-Sofia)","company":{"id":4378,"name":"WorkNomads","domain":"worknomads.com","url":"https://alion.io/company/worknomads","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":660,"max":null,"currency":"EUR","period":"month","gross":null,"usd_annual":8880},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Power Automate","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false},{"name":"DLP","optional":true},{"name":"ISO 27001","optional":true},{"name":"ITIL","optional":true},{"name":"Microsoft Defender","optional":true},{"name":"Microsoft Teams","optional":true},{"name":"Zero Trust","optional":true}],"status":"live","first_seen_at":"2026-10-21T22:17:17Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-26T07:19:06Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"WorkNomads is on the hunt for a Microsoft 365 Administrator to join our team!\nWho We Are:\nWe are building a community where global talent is geographically unleashed, and diversity is celebrated. We champion the freedom of living and working across borders, shaping a nation without a country.\nRemote engineering services, global impact - expert engineering, design, and business talent in cross-disciplinary project teams. \nDiversity celebrated - 40+ nationalities, 4 continents, one team. \nContinuous growth - we invest in you: projects, coliving, community, pushing you beyond what you thought possible. \nYour mission at WorkNomads:\nMicrosoft 365 administration and support\nAdminister and troubleshoot Microsoft 365 services, primarily Entra ID, Exchange Online, SharePoint Online, Teams, and Intune.\nHandle escalated L2 incidents and service requests, investigate root causes, and implement sustainable resolutions.\nMaintain users, groups, licenses, shared mailboxes, permissions, and collaboration resources.\nSupport mailbox administration, distribution lists, mail flow, and email security configurations.\nMaintain SharePoint sites, access permissions, sharing settings, and lifecycle governance.\nMonitor Microsoft 365 service health, configuration, and license allocation.\nIdentity, endpoints, and security\nSupport employee onboarding, role changes, and offboarding, ensuring accurate access provisioning and timely removal.\nAdminister MFA, Conditional Access, group membership, and access permissions within approved policies.\nManage Windows devices through Intune, including enrollment, configuration, compliance, application deployment, and troubleshooting.\nSupport macOS and mobile devices where applicable, coordinating specialist support when needed.\nImplement and maintain approved security configurations, working with the ICT Core Lead and security partners.\nAutomation and continuous improvement\nUse PowerShell to simplify repetitive administration tasks and improve operational consistency.\nContribute to automation of user lifecycle, group management, license allocation, and access requests.\nSupport approved Power Automate and Microsoft Graph integrations where appropriate.\nIdentify outdated configurations, unused resources, unnecessary licenses, and opportunities to reduce manual effort.\nDocument improvements and ensure that automation includes appropriate approvals, error handling, and recovery procedures.\nDigital workplace projects\nContribute to SharePoint cleanup, migration, restructuring, and improved information governance.\nSupport Microsoft 365 identity and access cleanup, including groups, shared mailboxes, naming conventions, and obsolete resources.\nParticipate in technical implementation projects, service transitions, and integrations.\nSupport the responsible adoption of Microsoft 365 Copilot and new workplace capabilities.\nICT Core operations and collaboration\nParticipate in shared ICT Core support activities, including device provisioning, onboarding, offboarding, and asset administration.\nTroubleshoot endpoint and connectivity issues affecting digital workplace services.\nWork with infrastructure colleagues and external vendors to resolve issues outside your primary specialization.\nCollaborate with the Service Delivery Manager and other technical teams to implement service improvements.\nMaintain clear technical documentation, knowledge-base articles, and operational runbooks.\nShare knowledge with colleagues and provide practical guidance to end users.\nRequirements\nWe want to hear from you if you have:\nAt least 3 years of hands-on experience administering Microsoft 365 in a production environment.\nStrong practical knowledge of Microsoft Entra ID, Exchange Online, and Microsoft 365 administration.\nExperience supporting SharePoint migration or Microsoft 365 tenant projects.\nWorking experience with SharePoint Online, Teams, and Intune, including troubleshooting and configuration.\nExperience with user lifecycle management, permissions, MFA, groups, and license administration.\nPractical PowerShell scripting experience for Microsoft 365 administration.\nExperience managing or supporting Windows endpoints and device policies.\nGood understanding of networking fundamentals, DNS, TCP/IP, and connectivity troubleshooting.\nExperience using IT ticketing systems and working with incident, request, and change processes.\nAbility to troubleshoot independently, identify root causes, and communicate solutions clearly.\nStrong written and spoken English.\nAn organized, ownership-driven approach and willingness to document technical work.\nA passion for continuous learning & collaboration in a global setting \nA team player mentality and believe no one should be left behind regardless of background \nNice to have:\nExperience with Microsoft Graph, Power Automate, or Power Platform.\nKnowledge of Microsoft Defender, Purview, DLP, or Microsoft 365 Copilot administration.\nExperience with Autopilot and macOS or mobile device management.\nFamiliarity with Microsoft 365 email authentication, including SPF, DKIM, and DMARC.\nRelevant Microsoft certifications such as MS-102, MD-102, SC-300, or MS-700.\nFamiliarity with ITIL practices, Zero Trust, or ISO 27001-aligned environments.\nExperience in remote-first, international, or growing organizations.\nBenefits\nPerks of being one of us:\nAutonomy: Take ownership of the operation, challenge existing practices and turn your ideas into meaningful improvements.\nGrowth: Develop your leadership and operational expertise while exploring new ways of working, including AI and automation.\nGlobal vibe: An international, dynamic workplace shaped by 40+ nationalities across four continents.\n Connectivity Support: Coverage for internet and phone bills (50 EUR gross).\nTotal Rewards: Competitive remuneration and paid time off.\nCommunity: Team get-togethers and networking events are in our DNA!\n Seamless Living: Need a base? Digitally check into a spacious room at our WN LAB Hotel, Bulgaria's biggest and coolest 4 co-living hotel. No deposit, with special discounted rates for single apartments starting from 660 EUR/month (utilities and cleaning included!).\nBe part of something beyond work: Culture, values, impact.\nHow to Apply / What Happens Next:\n1. Send us your CV by hitting the “Apply” button.\n2. You will hear from one of our Global Talent Connectors within 5 business days with the next steps.\n3. Meet us on MS Teams and tell us what excites you.\n4. Next stage could be a test or a task - we want to see what you DO (not just what you say)\n5. Along this journey and depending on the role you are applying for, prepare to meet your future leader.\nWant to learn more? Check us out below:\nhttps://www.worknomads.com/\nInterest piqued? Join us!\nWorkNomads - A Nation Without a Country\nWe celebrate the right of every human to be themselves and provide opportunities for global talent to shine. Diversity, social equity, and inclusion are at the core of who we are. We create an environment where different voices are respected, heard and empowered in equal measure. We’re breaking down the boundaries by designing a new nomadic economy by enabling people to do what they love and be where they want.","description_format":"text","description_chars":7201,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Equity"],"hiring_locations":[{"name":"Bulgaria","iso":"BG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Freelance & Talent Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-21T22:17:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":39,"reasons":["conf:2","win:early"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":8880,"is_top_pay":false},"html_url":"https://alion.io/job/worknomads-microsoft-365-administrator","json_url":"https://alion.io/job/worknomads-microsoft-365-administrator.json","meta":{"generated_at":"2026-10-26T08:49:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11709,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4378},"rest":"https://alion.io/mcp/rest/get_company?id=4378"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworknomads-microsoft-365-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworknomads-microsoft-365-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworknomads-microsoft-365-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/worknomads-microsoft-365-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworknomads-microsoft-365-administrator"}]}