{"id":489108,"url":"https://alion.io/job/workos-account-manager","title":"Account Manager","company":{"id":35722,"name":"WorkOS","domain":"workos.com","url":"https://alion.io/company/workos","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":26,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":187,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":180000,"max":230000,"currency":"USD","period":"year","gross":null,"usd_annual":230000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Cursor","optional":false},{"name":"OpenAI","optional":false},{"name":"Perplexity","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-08-27T20:55:48Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-30T22:37:39Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":62},"description":"About WorkOS\nWorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.\nWe recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.\nAs AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.\nAbout the role:\nWorkOS is growing rapidly, and our largest customers are growing with us. We're looking for an Account Manager to own the expansion of our most complex accounts - deepening product adoption, uncovering new use cases, and turning strong technical relationships into meaningful revenue growth.\nThis is a commercial role with a technical center of gravity. You'll build trusted relationships with engineering and product leaders, understand their roadmaps well enough to see where WorkOS should show up next, and drive the renewals, upsells, and multi-product expansion that follow. You'll also be a critical feedback loop into product - the expansion opportunities you can't close today become the roadmap that unlocks them tomorrow.\nResponsibilities\nOwn a book of strategic accounts end to end: retention, renewal, and expansion targets\n\nBuild and execute account growth plans - map the org, identify unadopted products and untapped teams, and drive a clear path to increased usage and spend\n\nProactively surface expansion opportunities by understanding each customer's product roadmap, technical architecture, and growth plans\n\nLead commercial conversations independently, from initial opportunity through pricing, negotiation, and close\n\nDrive adoption of the full WorkOS platform - SSO, Directory Sync, AuthKit, Audit Logs, and beyond - across new teams, new products, and new geographies\n\nPartner with Sales, Support, and Engineering to remove technical blockers standing between a customer and their next stage of growth\n\nRun executive business reviews that connect WorkOS usage to customer outcomes and set up the next expansion conversation\n\nForecast accurately and maintain pipeline hygiene across your accounts\n\nFeed structured expansion signal back to Product - what customers are asking for, what's blocking adoption, and what would unlock the next tier of spend\n\nHelp build the playbooks, content, and processes that make this motion repeatable as the team scales\n\nQualifications\n5+ years in account management, customer success, or sales at an enterprise level, with a track record of growing existing accounts\n\nDemonstrated ownership of expansion, upsell, or net revenue retention targets\n\nStrong product sense and genuine energy for solving hard technical customer problems\n\nAbility to lead complex integration and architecture conversations in a consultative, proactive way\n\nFamiliarity with APIs and the ability to explain API concepts to our largest and most technical customers\n\nFamiliarity with SQL - comfortable writing basic queries and modifying more complex ones to find adoption and usage signal on your own\n\nComfort navigating multi-threaded relationships, from individual developers to VPs and executive buyers\n\nStrong written and verbal communication skills\n\nCommercial instincts: you can spot an opportunity, build the business case, and ask for the deal\n\nOperations-savvy mindset - you remove process friction and build things that scale\n\nStrong organizational skills and a self-starting mindset\n\nBenefits and Perks (US Only)\nAt WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.\n401k matching\n\nCompetitive Equity\n\nHealthcare, dental and vision coverage\n\nFSA, ST/LT Disability, Voluntary Life\n\nCarrot fertility benefits\n\n20 days paid vacation + 10 holidays + unlimited sick leave\n\n12 weeks fully paid parental leave\n\nFitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active\n\nWellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being\n\nCommuter benefits for hybrid employees in SF/NYC\n\nUnlimited token usage!\n\nPlease inquire directly with our recruiting team for benefits available to those working outside the US.\nEqual Opportunity Employer\nWorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","description_format":"text","description_chars":5559,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Identity Management","Developer Tools"],"lifecycle":[{"event":"open","at":"2026-09-06T21:41:32Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3","filings_12m":3,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":212500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":1,"p_active":0.842,"p_room":0.8,"age_days":63,"expected_fill_days":187,"reasons":["conf:0","win:early","crowd:"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":230000,"is_top_pay":true},"html_url":"https://alion.io/job/workos-account-manager","json_url":"https://alion.io/job/workos-account-manager.json","meta":{"generated_at":"2026-10-31T01:36:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2183,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":35722},"rest":"https://alion.io/mcp/rest/get_company?id=35722"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworkos-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworkos-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworkos-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/workos-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworkos-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":489108}},{"tool":"search_jobs","arguments":{"company":"workos.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":489108},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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