{"id":3472873,"url":"https://alion.io/job/workwave-senior-ai-engineer-agentic-platform","title":"Senior AI Engineer, Agentic Platform","company":{"id":4259,"name":"WorkWave","domain":"workwave.com","url":"https://alion.io/company/workwave","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":105000,"max_usd":187000,"period":"year","method":"role_seniority_country_cell","sample_n":54},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"AWS Bedrock","optional":false},{"name":"AWS Bedrock AgentCore","optional":false},{"name":"Hallucination","optional":false},{"name":"LLM","optional":false},{"name":"LLM Evaluation","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Arize Phoenix","optional":true},{"name":"dbt","optional":true},{"name":"Langfuse","optional":true},{"name":"LangSmith","optional":true}],"status":"live","first_seen_at":"2026-10-29T15:56:45Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T21:40:52Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"We are looking for a product-minded AI engineer to turn what our customers are trying to decide into agents they actually rely on. AskWaive, our in-product assistant, is already live; the work now is quality, coverage, and an experience that wows.\nThis is not a role for a prompt author or a demo builder. We want an owner: someone who takes a customer need-already expressed through our serving layers and semantic layer-and turns it into an endpoint, a tool, and an experience that makes the customer measurably better at their job. Agent engineering, deployment, and testing are all part of delivery, not a handoff.\nOur core data platform is owned by the team that built it. You'll build on top of it-and where data or infrastructure is holding an agent back, you'll have the standing to propose the change and drive it.\nWhat You'll Do\nFrom Customer Need to Product Superpower\nOwn the Outcome: Start from the customer, and stay with it until the agent is answering their needs better\n\nBuild Agents and Tools: Build production agents and the tools they call-retrieval, multi-step workflows, action-taking-on Amazon Bedrock, with Bedrock AgentCore as our runtime and tools exposed over MCP (Model Context Protocol).\n\nTurn Serving Layers Into Capability: Our semantic layer and service APIs are where customer needs are already expressed. Your job is turning them into endpoints and tools an agent can wield well-and knowing which metrics and entities it should reach at all.\n\nShape the Experience, Not Just the Endpoint: How an answer arrives-its speed, its confidence, its explanation, the next step it offers-is the product. A technically correct response a customer ignores is a failure.\n\nProve It and Make It Felt\nMeasure Groundedness: Build the eval harness-labeled test sets, groundedness and hallucination rates you can put a number on, and CI gates that stop a regression before it ships.\n\nMeasure What Customers Got: Adoption, feedback, intent-then report realized impact back to Product and the business in numbers that hold up.\n\nDiagnose and Iterate: Instrument the tracing that shows why an answer was wrong, turn each failure mode into a specific fix, and ship again. This loop is the job, not a phase of it.\n\nDeliver\nShip and Operate: Own the serving path-MCP endpoints, latency, cost per response, caching, and runtime guardrails. Deployment and testing are part of the job, not a handoff.\n\nEmbed and Influence: Partner with Product Managers and engineers on which decisions an agent should support-and which it shouldn't. Where data or infrastructure limits what an agent can do, drive the change alongside the team that owns the platform.\n\nWho You Are\nThe Owner: You measure your work by whether customers made better decisions with the agent's help, not by whether it shipped.\nThe Agent Builder: You've taken an agent past the demo. You know the hard part is everything after it works once-coverage, grounding, cost, and the failure modes you only see at scale. You fix problems without waiting for a ticket.\nThe Experience Obsessive: You care how an answer lands, not just whether it was right. Trustworthy, fast, and legible beats clever.\nWe know that great talent comes from many backgrounds. If you are a builder who cares about the \"why\" behind the code, we want to hear from you!\nHOW WE WORK\nWe build with coding agents. You set direction and targets, review output critically, and build the harnesses-scaffolding, context, tests, review loops-that make the next task faster for the whole team. The leverage is in the verification: the tests, CI gates, and typed interfaces that make agent-written code safe to merge.\nWhat You\"ll Bring\nExperience: 5+ years building production software or data-intensive systems used by real customers, with strong Python skills-including at least one LLM or agent feature you shipped to production users.\n\nAWS & Agent Stack: Hands-on AWS experience, ideally Amazon Bedrock and Bedrock AgentCore. Equivalent agent runtimes transfer, but we build on AWS and you'll be productive faster if you have prior exposure.\n\nAgent Engineering: Orchestration, tool and function design, context assembly, and multi-step workflows-you've made the design calls, not just the prompt calls.\n\nRetrieval & Domain Grounding: You've built retrieval over real business data, you can explain how context gets selected and why an answer was wrong, and you have enough SQL and metric fluency to catch an agent answering with the wrong number.\n\nEvaluation & Iteration: You've built or owned an eval loop for a generative system-labelled sets, regression gates, and a number you could defend when someone asked whether it got better.\n\nProduct Sense for AI: You have opinions about how an agent should behave-when to answer, when to ask, when to refuse, how to show its work-and you've shipped those opinions, not just argued them.\n\nMeasurement & Narrative: You've quantified what an agent actually delivered for users-adoption, task success, decision quality-and presented it to people who were never going to read your traces.\n\nWorking With Agents: You've used coding agents on real production work, you can tell correct output from merely plausible output, and you invest in the harnesses that make the next task faster.\n\nCommunication & Collaboratio n: Excellent communication and collaboration skills, with a track record of working across technical and non-technical teams.\n\nBonus Points For:\nLLM observability tooling (Langfuse, LangSmith, or Arize).\n\nSemantic layer or metrics-layer design (Ossie, dbt).\n\nField-service, logistics, or other operational SaaS domains.\n\nPrior experience as a senior or lead engineer responsible for guiding technical direction.\n\nLocation: Remote (UK-based) with occasional collaborative team meetups.\nRight to Work: Applicants must currently have the legal right to work in the UK. We are unable to provide visa sponsorship for this position at this time.","description_format":"text","description_chars":5923,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Transportation & Logistics","Fleet Management","Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-10-29T17:49:33Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":24,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/workwave-senior-ai-engineer-agentic-platform","json_url":"https://alion.io/job/workwave-senior-ai-engineer-agentic-platform.json","meta":{"generated_at":"2026-11-01T22:43:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34535,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4259},"rest":"https://alion.io/mcp/rest/get_company?id=4259"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworkwave-senior-ai-engineer-agentic-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworkwave-senior-ai-engineer-agentic-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworkwave-senior-ai-engineer-agentic-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/workwave-senior-ai-engineer-agentic-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworkwave-senior-ai-engineer-agentic-platform"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3472873}},{"tool":"search_jobs","arguments":{"company":"workwave.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3472873},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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