{"id":17679,"url":"https://alion.io/job/workwave-senior-salesforce-administrator","title":"Senior Salesforce Administrator","company":{"id":4259,"name":"WorkWave","domain":"workwave.com","url":"https://alion.io/company/workwave","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":115000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce Flow","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-07-24T14:16:07Z","employer_posted_date":"2026-07-24","last_verified_at":"2026-10-16T04:58:44Z","board_verified":true,"closed_at":null,"days_open":83,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":83},"description":"Are you a Salesforce Administrator who thrives in a dynamic, high-growth environment? Do you see a manual process and immediately think of ways to automate it? We are looking for a Senior Admin who is passionate about leveraging the full power of Salesforce to support the rapid growth of our business.\nWe need a forward-thinking expert who is focused on driving automation, managing complex integrations, and continuously optimizing our Salesforce instance. You should be curious about how AI can increase system efficiency. Above all, you will partner directly with business leaders to identify bottlenecks and remove friction from core processes. Your expertise will ensure our CRM ecosystem operates seamlessly, remaining robust, secure, and aligned with our broader organizational goals.\nWHAT YOU'LL DO:\nSystem Administration & Governance\nMaintain system health: Monitor system performance, troubleshoot issues promptly, and execute patches to ensure optimal functionality.\nEnsure data integrity: Perform regular data audits, manage data migrations, and implement best practices for data hygiene and quality across the organization.\nManage user access and security: Configure roles, permissions, and access controls to ensure data security and compliance with information security standards.\nClean up legacy configuration: Proactively identify, deprecate, and refactor technical debt, redundant fields, outdated automation (Workflow Rules/Process Builders), and unused AppExchange packages to streamline, modernize, and simplify our legacy Salesforce org.\nAutomation & Solution Design\nPartner with leadership on AI initiatives: Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt Builder) that increase operational efficiency and automate routine tasks.\nDrive process automation & partner with the business: Proactively identify opportunities to automate core cross-functional workflows utilizing Salesforce Flow to reduce manual effort. Partner closely with stakeholders across all areas of the business-including Sales, Finance, Customer Support, Implementation, Professional Services, and Customer Success-to align processes and eliminate friction.\nManage the development lifecycle: Oversee sandbox environments and follow a structured release management process for designing, testing, and deploying all system changes.\nCollaborate on requirements: Partner with cross-functional teams to gather business requirements and translate them into scalable, best-practice Salesforce solutions.\nUser Support, Training & Documentation\nServe as the first line of support: Troubleshoot user-reported issues and resolve system errors for stakeholders across the organization.\nEmpower end-users: Develop and deliver training materials and comprehensive system documentation (configuration details, process flows) to ensure users utilize the system effectively.\nManage change communication: Own the communication of platform changes, new features, and maintenance windows to end-users and stakeholders.\nUpgrades & Continuous Improvement\nManage system upgrades: Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression testing, and post-deployment validation.\nDrive continuous improvement: Participate in initiatives to explore automation or AI-driven capabilities to keep the system modernized and efficient.\nWHAT YOU'LL BRING:\nExperience & Education\n5+ years of direct experience as a Salesforce Administrator.\nDeep experience supporting complex revenue and services operations with a solid understanding of Quote-to-Cash processes.\nHands-on experience with Salesforce CPQ (Configure, Price, Quote) is required.\nExperience with Certinia (formerly FinancialForce) supporting Professional Services Automation (PSA) and/or ERP workflows is highly preferred.\nTechnical Skills\nSalesforce Proficiency: Strong working knowledge of Flow, Custom Objects, Record Types, Reports, and Dashboards. Active Salesforce Administrator Certification (Advanced Admin or CPQ Specialist is a major plus).\nSecurity & Compliance: Demonstrated ability to manage system security, profiles, permission sets, and change control processes.\nIntegrations: Strong experience with third-party integrations and AppExchange packages.\nSoft Skills & Competencies\nSystems Thinker: A passion for efficiency, ensuring processes work well together to streamline commercial operations.\nProblem Solver: Excellent analytical skills with a proactive approach to troubleshooting complex system issues independently.\nCommunication: Ability to work effectively with both technical and non-technical stakeholders, bridging the gap between business needs and system capabilities.\nGrowth Mindset: A self-starter willing to dig into new concepts, make recommendations with limited information, and adapt to emerging technologies (AI/Automation).","description_format":"text","description_chars":4872,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Transportation & Logistics","Fleet Management","Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-07-24T14:16:07Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":1,"median_offered_wage_usd":97500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.439,"p_room":0.28,"age_days":83,"expected_fill_days":24,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":true},"html_url":"https://alion.io/job/workwave-senior-salesforce-administrator","json_url":"https://alion.io/job/workwave-senior-salesforce-administrator.json","meta":{"generated_at":"2026-10-16T08:11:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6096,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4259},"rest":"https://alion.io/mcp/rest/get_company?id=4259"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworkwave-senior-salesforce-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworkwave-senior-salesforce-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworkwave-senior-salesforce-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/workwave-senior-salesforce-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworkwave-senior-salesforce-administrator"}]}