{"id":2096719,"url":"https://alion.io/job/world-kinect-global-aviation-operations-specialist","title":"Global Aviation Operations Specialist","company":{"id":1831178,"name":"World Kinect","domain":"world-kinect.com","url":"https://alion.io/company/world-kinect","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San José, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":45000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3140},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T17:02:48Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-21T21:17:51Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.\nGlobal Aviation Operations Specialist\nLocation: San José, Costa Rica\nJoin a Team That Keeps Aviation Moving\nAs a Global Aviation Operations Specialist, you will play a critical role in supporting aircraft operations around the world. Working within a fast-paced, 24/7 global aviation environment, you will coordinate operational requests, solve real-time challenges, and help ensure flights continue safely and efficiently with minimal disruption.\nThis is not a scripted customer service role.\nSuccess in this position requires strong judgement, attention to detail, prioritization skills, and the ability to make sound decisions in an environment where priorities can change rapidly. You will work closely with customers, suppliers, airports, ground handlers, and internal teams across multiple time zones to resolve operational challenges and deliver solutions that keep aircraft moving worldwide.\nEvery day presents different challenges. One moment you may be supporting a routine international flight operation. The next, you could be helping resolve a fuel supply issue, coordinating support for an aircraft diversion, managing a time-sensitive customer request, or finding a solution in a location with changing operational conditions.\nThe Global Fuel Logistics team supports a diverse range of aviation operations, including business aviation, cargo, government, military, humanitarian, medical, and VIP flights. Our specialists are trusted to assess competing priorities, follow established procedures, manage operational exceptions, and deliver excellent service while protecting operational integrity.\nWhat You'll Do\nSupport Global Aircraft Operations\nCoordinate fuel and operational support solutions for aircraft operating worldwide. \nManage customer communications and operational requests across multiple channels. \nPrioritize competing requests based on urgency, operational impact, customer commitments, and business needs. \nAssess operational challenges and determine appropriate resolution paths and escalation requirements. \nMonitor multiple active situations simultaneously while maintaining a high level of accuracy and attention to detail. \nCollaborate with suppliers, airports, ground handlers, and internal stakeholders to support successful flight operations. \nSupport customers operating in complex environments where changing circumstances require rapid decision-making and problem-solving. \nCreate, maintain, and process operational updates and changes throughout the lifecycle of a trip. \nFollow established procedures, operational controls, and company policies to ensure compliance and consistency. \nDeliver exceptional customer service while balancing operational, commercial, and compliance considerations. \nWhy Join Us?\nWork in a dynamic global aviation environment where no two days are the same. \nSupport mission-critical operations across multiple sectors of the aviation industry. \nDevelop expertise in aviation operations, fuel logistics, and operational decision-making. \nGain exposure to customers, suppliers, airports, and operational providers around the world. \nBuild valuable skills in prioritization, stakeholder management, risk awareness, and problem-solving. \nJoin a collaborative team that plays a direct role in supporting global flight operations. \nExplore long-term career growth opportunities within a global aviation organization. \nWhat We're Looking For\nWe welcome candidates from aviation, logistics, operations, travel operations, supply chain, dispatch, customer operations, emergency response, military operations support, and other fast-paced environments where prioritization, accuracy, and decision-making are critical.\nRequired Qualifications\n0-2 years of aviation industry experience preferred, or an equivalent combination of aviation education, training, or related operational experience. \nBachelor's degree in Aviation, Aviation Management, Aeronautics, or a related field is highly preferred. \nExperience in operations, logistics, aviation, travel, supply chain, customer operations, or a related field. \nStrong problem-solving and decision-making skills. \nAbility to manage multiple priorities in a fast-paced, time-sensitive environment. \nExcellent attention to detail and commitment to accuracy. \nAbility to follow established procedures, policies, and operational controls. \nStrong written and verbal communication skills. \nConfidence working across multiple systems and technologies simultaneously. \nFlexibility to work rotating schedules within a 24/7 global operation. \nPreferred Qualifications\nExposure to aviation operations, dispatch, trip support, flight planning, airport operations, customer support, or logistics. \nPassion for aviation and global operations. \nExperience working in customer-facing operational environments. \nDemonstrated ability to remain calm and effective under pressure. \nWho Thrives in This Role? \nThe most successful team members are operational problem-solvers who remain calm under pressure and make thoughtful decisions when circumstances change quickly.\nYou may be a great fit if you:\nThink critically before acting and consider urgency, risk, and business impact when making decisions. \nEnjoy solving complex operational challenges. \nCan balance multiple priorities without sacrificing accuracy. \nUnderstand the importance of following procedures and escalation processes. \nTake ownership of situations and see them through to resolution. \nCommunicate effectively with a wide variety of stakeholders. \nThrive in a collaborative, team-oriented environment. \nStay organized and focused when managing time-sensitive situations. \nPersonal Characteristics\nCalm and resilient under pressure. \nOperationally focused and customer-oriented. \nDetail-oriented and highly organized. \nAccountable and dependable. \nConfident making decisions in ambiguous situations. \nAdaptable to changing priorities. \nStrong team player and relationship builder. \nCurious, proactive, and motivated to solve problems. \nCommitted to delivering exceptional operational outcomes. \nPlease note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.PetroServicios de Costa Rica, S.R.L.","description_format":"text","description_chars":6952,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"Costa Rica","iso":"CR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Supply Chain","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-10-08T17:02:48Z"}],"visa":[],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":1,"p_active":0.891,"p_room":0.75,"age_days":12,"expected_fill_days":16,"reasons":["conf:2","urgency","velocity","win:late","comp:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/world-kinect-global-aviation-operations-specialist","json_url":"https://alion.io/job/world-kinect-global-aviation-operations-specialist.json","meta":{"generated_at":"2026-10-21T22:36:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32275,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1831178},"rest":"https://alion.io/mcp/rest/get_company?id=1831178"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworld-kinect-global-aviation-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworld-kinect-global-aviation-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworld-kinect-global-aviation-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/world-kinect-global-aviation-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworld-kinect-global-aviation-operations-specialist"}]}