Donations Coordinator- 2025794

POSITION SUMMARY:

World Relief seeks a Donations Coordinator! In this vibrant role, you'll be at the heart of our mission at World Relief Texas, transforming generous donations into life-changing resources for families starting anew. As the Donations Coordinator, you'll lead our in-kind donation program, overseeing the scheduling and tracking of donations to ensure seamless support for our refugee families. You'll engage and inspire donors and volunteers, creating meaningful and memorable experiences that foster a community of generosity and compassion. Your work will involve managing the intake, organization, and distribution of essential items, ensuring that each donation reaches those in need quickly and efficiently. You'll maintain the excellence of our donation spaces, keeping it clean, orderly, and efficient. Additionally, you'll play a crucial role in accurately reporting and logging donations in our database, providing critical support to our mission and enhancing our operational efficiency. Join us in this exciting and rewarding role, where your efforts will directly contribute to the well-being of refugee families and the broader mission of World Relief.

This is a Hybrid role:3 days onsite and 2 work from home day.

ROLE & RESPONSIBILITIES:

• Field and respond to donation inquiries and monitor donations email
• Schedule and assist with donation pick-ups and drop-offs and coordinate with appropriate staff, interns, volunteers and/or contractors to complete if necessary
• Participate in meetings with Church & Community Engagement and client service departments to discuss & brainstorm opportunities to meet the needs of program participants
• Conduct inventory of the warehouse and track items needed
• Maintains safe and clean work environment by keeping donations neat; Sweep and dust. Organize donation spaces
• As donations are received and distributed, input them into Dynamics
• Create meaningful ways to engage first time and recurring donors to see continued giving
• Discover new opportunities to receive donated items to increase Gift-in-Kind (GIK)
• Oversee automobile donations and ensure appropriate paperwork and DMV requirements are completed
• Collaborate with various departments to fulfill grant requirements for GIK
• Continually evaluate systems with programs and train staff to utilize systems
• Engage in recurring collaborative & strategic planning meetings both at the local and national level
• As needed:
• Update donation request forms, donations website page, etc.;
• Provide reports regarding donations to supervisor, or as instructed;
• Support Church & Community Engagement department with volunteer and other engagement opportunities

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards
• Alignment with World Relief Texas (WRTX) core values
• Understand Church & Community Engagement mission of bringing GIK donors and volunteers into our work by creating meaningful experiences and sharing stories of impact when appropriate
• Cross-cultural experience
• Some flexibility for occasional weekday evening or weekend responsibilities or work events
• Fluency in written and spoken English
• Up to 25% domestic travel only required

PREFERRED QUALIFICATIONS:

• Ability to work effectively and sensitively with people of diverse cultural and religious backgrounds
• Comfortability driving company vehicles, including box truck
• Relational skills, interact well with program participants, volunteers, donors and team members, creating a welcoming and interactive space for all involved
• Time management and prioritization skills; knows how to organize their schedule to complete the most pressing tasks in time
• Ability to work both independently and within a team
• Flexibility to adjust to changes in plans
• Problem-solving skills; find possible solutions before bringing to supervisor
• Conduct self in a professional, customer service-oriented manner
• Organizational skills, data entry (update Dynamics as needed) and computer skills, inventory and record-keeping, and warehouse

Physical Requirements:

The physical demands described here are typically representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please review job description for exceptions to these requirements.

• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of up to 50 pounds. •Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
• The employee frequently is required to sit, reach with hands and arms, and communicate.