{"id":3338149,"url":"https://alion.io/job/world-rugby-tournament-guest-protocol-coordinator","title":"Tournament Guest & Protocol Coordinator","company":{"id":1783263,"name":"World Rugby","domain":"world.rugby","url":"https://alion.io/company/world-rugby","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":64000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T14:32:48Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-28T17:14:33Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Closing date for applications is 8th November 2026\nFull-time Fixed Term Contract starting February 2027 until November 2027\nLocation: Sydney (Gadigal), Australia\nRugby World Cup Australia (RWCA) is proud to deliver one of the world’s most iconic sporting events - Men’s Rugby World Cup 2027. More than a tournament, it’s a celebration of Rugby’s spirit, Australia’s culture, and the power of sport to unite and inspire communities around the world.\nRugby World Cup Australia is seeking a Tournament Guest and Protocol (TGP) Coordinator to play a key role in the delivery of Rugby World Cup 2027, supporting the planning and delivery of the Tournament Guest and Protocol Programme. Based in the Sydney CBD and reporting to the Senior TGP Manager, you will work in collaboration with World Rugby and a range of tournament functional areas to seamlessly plan and operationally deliver core elements of the TGP Program. You will assist with guest invitation management, travel and accommodation bookings, and arrivals and departures, along with guest communications, ticketing, and match day experience, ensuring a world class and uniquely Australian experience at the Men’s Rugby World Cup 2027.\nWith a keen interest in guest management and programming, you will play a pivotal role in delivering a world-class guest experience for dignitaries, government representatives, rugby stakeholders and VIP guests. This is an exciting and unique opportunity to be a part of a global event that will set new standards and drive the growth of rugby. We are looking for candidates who are passionate about sport, understand the power it has to make a difference and have a strong commitment to promoting diversity and inclusion. You will be part of a team that aims to inspire a new generation of fans and participants.\nKey responsibilities include but are not limited to:\nSupport the preparation, input and management of guests lists in collaboration with Guest Group Managers. \nMonitor guest registrations in the Tournament Management System, progressing or escalating bookings as appropriate. \nWithin the role’s scope of responsibilities respond to TGP Programme participants and partners through approved channels. \nMaintain accurate guest records, provide up-to-date reports and collate feedback across all matches. \nLiaise closely with the Transport, Arrivals and Departures, and Accommodation functional areas to ensure service levels are maintained across the TGP Programme, including handling live changes and ensuring all service delivery partners are updated. \nAssist the Senior TGP Manager to coordinate seating plan approvals, ticketing distribution and provide assistance to TGP Venue staff on-site, both from Tournament HQ and in match venues and TGP hotels throughout the Rugby World Cup. \nQualifications & Experience\nMinimum 1-2 years' experience in a Coordinator, Administration, Events, Guest Relations or Hospitality role, ideally within major events, sporting events, government or other high-profile environments.\nExceptional organisational skills and attention to detail, with the ability to manage competing priorities, coordinate complex activities and deliver accurate outcomes under tight deadlines.\nProven stakeholder and guest management experience, with the ability to build effective relationships and provide a high standard of service to diverse audiences.\nExcellent written and verbal communication skills, with the confidence, professionalism and discretion to engage with high value guests, senior leaders, government representatives and external partners.\nDemonstrated experience using CRM, database or event management systems, with strong capabilities in data management, reporting, record keeping and workflow administration.\nExperience coordinating travel arrangements, guest logistics or detailed itineraries, ensuring a seamless experience while managing changing requirements and expectations.\nAbility to thrive in a fast-paced, international event environment, remaining calm under pressure with experience in major events, protocol programmes, multicultural stakeholder groups or the rugby landscape highly regarded.\nFlexibility to travel as required, and willingness to work outside standard business hours, including evenings and weekends, to support activities and tournament delivery.\nWhy You’ll Love It Here\nFixed-term contract offering unique exposure to the delivery of a world-class sporting event.\nFlexible ways of working: Enjoy a hybrid work model with four days per week in the office (Monday to Thursday), transitioning to full-time in the office as tournament delivery approaches. \nPrime CBD location: Work from our modern Sydney headquarters opposite Hyde Park, just a short walk from Town Hall Station and surrounded by great cafés, restaurants and public transport options. \nWellbeing matters: Access weekly fresh fruit, wellbeing initiatives and regular Lunch & Learn sessions designed to support your personal and professional growth. \nLocker room ready: Take advantage of on-site showers, fresh towels and premium Dyson hair tools to help you refresh and recharge throughout the day. \nA connected team culture: Join a collaborative and social workplace with regular team events, celebrations and weekly catch-ups that recognise success and foster connection. \nBe part of something extraordinary: Play a key role in delivering the Men’s Rugby World Cup 2027, one of the world's largest sporting events, and help create a lasting legacy for rugby in Australia.\nAustralia’s hosting of the Rugby World Cup is a once-in-a-generation opportunity to grow the game, celebrate our people and culture, and deliver lasting social and economic impact. At the heart of our mission is diversity, inclusion, and legacy ensuring Rugby’s growth benefits all and inspires a new generation of players, fans, and communities. Join us in shaping an unforgettable celebration of Rugby, culture, and community.\nHow to apply:\nPlease submit your CV (maximum 3 pages) outlining your suitability based on the requirements for the role via the APPLY NOW link. Only suitable candidates will be contacted.\nIn setting expectations, there will be a two-stage interview process in the Sydney office.\nAll applicants need to be able to obtain their own unlimited working rights in Australia. This opportunity does not include a relocation package, so applicants should be prepared to be based in the role location at their own expense.\nWe do not accept unsolicited CVs from recruitment agencies and no fees will be payable.\nRugby World Cup Australia is committed to building a diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality and inclusion and welcome applications from all individuals, regardless of their background and are happy to provide reasonable accommodations during the recruitment process.We strive to be a diverse and inclusive workplace, which reflects the global sport we want to be and where everyone can be themselves and feel they belong.","description_format":"text","description_chars":7048,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Sports Organizations","Sporting Events"],"lifecycle":[{"event":"open","at":"2026-10-27T14:32:48Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:9","win:early","comp:junior"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/world-rugby-tournament-guest-protocol-coordinator","json_url":"https://alion.io/job/world-rugby-tournament-guest-protocol-coordinator.json","meta":{"generated_at":"2026-10-29T01:26:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2067,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1783263},"rest":"https://alion.io/mcp/rest/get_company?id=1783263"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworld-rugby-tournament-guest-protocol-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworld-rugby-tournament-guest-protocol-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworld-rugby-tournament-guest-protocol-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/world-rugby-tournament-guest-protocol-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworld-rugby-tournament-guest-protocol-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3338149}},{"tool":"search_jobs","arguments":{"company":"world.rugby","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3338149},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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