{"id":2054609,"url":"https://alion.io/job/worldline-release-manager","title":"Release Manager","company":{"id":52940,"name":"Worldline","domain":"worldline.com","url":"https://alion.io/company/worldline","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Agile","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-07T23:12:34Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-09T21:09:14Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About the team\nWorldline Service Australia (WSA) delivers end-to-end payment services and technology support to Worldline clients within the Australian market. Our team focuses on ensuring reliable payment processing, proactive service management, and a superior customer experience through robust operations, incident response, and continuous improvement.\nOur Team\nThe Service Delivery function provides operational governance, customer engagement and IT Service Management capability for Worldline Service Australia. The team is responsible for ensuring payment services remain stable, resilient and continuously improving through effective operational processes, customer governance and service assurance.\nYour mission\nLead the planning, coordination and governance of technology releases across WSA, ensuring releases are delivered in accordance with change management standards, release schedules and operational readiness requirements.\nThe opportunity\nWe are looking for an energetic release manager who can help us uplift our release management practices across all environments who has exposure to banking, finance or payment organisations.\nDay-to-day responsibilities\nKey Accountabilities\nRelease Planning & Governance\nMaintain the release calendar.\nCoordinate release planning across projects and BAU.• Define release scope and schedules.\nFacilitate governance and approvals.\nRelease Coordination\nCoordinate production releases.\nManage dependencies.\nValidate implementation and rollback plans.\nChair release readiness meetings.\nOperational Readiness\nConfirm testing, documentation and approvals.\nEnsure support readiness.\nValidate operational acceptance.\nRisk & Change Management\nAssess release risks.\nWork with the Change Manager and CAB.\nEscalate issues.\nDeployment Oversight\nOversee production deployments.\nCoordinate hypercare.\nLead PIRs.\nReporting\nMaintain release metrics and documentation.\nKey Stakeholders\nInternal\nHead of WSA Service Delivery & Platform Run\nService & Solution Delivery Lead• Business Analysts\nTesting Lead\nService Delivery Managers\nChange Manager\nTechnology Teams\nExternal\nANZ Technology\nOffshore Delivery Teams\nVendors\nWho are we looking for\nSkills & Experience\nEssential\nEnterprise release management experience.\nITIL Change & Release knowledge.• Strong stakeholder management.\nExcellent planning and coordination.\nHighly Desirable\nPayments industry experience.\nServiceNow.\nAgile/DevOps.\nLeadership Attributes\nOrganised, collaborative, customer focused, analytical, decisive, calm under pressure and committed to continuous improvement.\nQualifications\nEssential\nDegree in IT or equivalent experience.\nDesirable\nITIL Foundation or higher.\nAgile or Project Management certification.\nShape the evolution\nWe are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.\nLearn more about life at Worldline at jobs.worldline.com\nWe are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.","description_format":"text","description_chars":3636,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T23:12:34Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-09T06:01:00Z"},"pay":null,"html_url":"https://alion.io/job/worldline-release-manager","json_url":"https://alion.io/job/worldline-release-manager.json","meta":{"generated_at":"2026-10-10T00:26:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":675,"day_limit":5000,"remaining_today":4325,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52940},"rest":"https://alion.io/mcp/rest/get_company?id=52940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworldline-release-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworldline-release-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworldline-release-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/worldline-release-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworldline-release-manager"}]}