{"id":2046289,"url":"https://alion.io/job/worldline-werkstudent-chargeback-procesing-retrieval-mwd","title":"Werkstudent Chargeback Procesing & Retrieval (m/w/d)","company":{"id":52940,"name":"Worldline","domain":"worldline.com","url":"https://alion.io/company/worldline","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Frankfurt am Main, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":74000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":66},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T19:41:52Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-11-04T17:53:20Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Who we are\nPAYONE is a joint venture between Worldline and the DSV Group (Deutscher Sparkassenverlag) and one of the leading payment service providers in Germany and Austria. With more than 260,000 customers and six billion transactions processed per year, we enable merchants and service providers - whether in-store, mobile or online - to meet the demands of cashless payments through fast, simple and reliable digital processes. We offer tailored solutions for companies of all sizes and industries, designed in line with the highest security standards.\nDein Verantwortungsbereich\nUnterstützung bei der Bearbeitung von Chargebacks inkl. Beleg- und Dokumentationsprüfung.\nZusammenarbeit mit Merchant- und Zahlungsdienstleister-Teams zur Klärung von Fällen.\nUnterstützung beim Retrieval-Prozess (Beweismaterial, Transaktionsdaten) und Reporting.\nMitwirkung an Prozessverbesserungen, SLA-Beobachtung und Datenpflege\n\nDas bringst du mit\nEingeschriebener Studienplatz in Wirtschaftsinformatik, Jura, Finance oder vergleichbar.\nErste Erfahrungen oder starkes Interesse im Zahlungsverkehr, Chargebacks oder Fraud-Umfeld.\nAnalytische Fähigkeiten, strukturierte Arbeitsweise und Teamfähigkeit.\nFließendes Deutsch und gute Englisch-Kenntnisse\nWe are on an exciting journey in the payments industry and we are looking for proactive people who can drive positive change, take on topics actively and show what comes next, helping to move the organisation forward. At PAYONE, you will work with determined colleagues from all over the world to tackle unique challenges as a team and make a real impact on society. With an encouraging company culture, strong technology and extensive training opportunities, we support you in advancing your career. Join our team of more than 18,000 people worldwide and help shape the future - because it is yours too.\nLearn more about life at PAYONE at jobs.worldline.com/payone\nWe are proud to be an Equal Opportunity employer. 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