{"id":1442193,"url":"https://alion.io/job/worldscape-technical-writer-content-lead","title":"Technical Writer & Content Lead","company":{"id":688159,"name":"Worldscape","domain":"worldscape.ai","url":"https://alion.io/company/worldscape","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"D","score":52,"open_postings":10,"ghost_share":0.8,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-04T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Redmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140000,"max":170000,"currency":"USD","period":"year","gross":null,"usd_annual":170000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Confluence","optional":true},{"name":"Machine Learning","optional":true},{"name":"Notion","optional":true},{"name":"SharePoint","optional":true}],"status":"live","first_seen_at":"2026-09-28T22:23:09Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-04T23:28:29Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":5},"description":"As the Technical Writer & Content Lead, you will be responsible for translating complex technical concepts into clear, compelling, and actionable content. You will work closely with Product Managers, Engineers, Solution Architects, Customer Success teams, and Executive Leadership to create world-class documentation and content that drives customer adoption and supports business growth.\nThis role combines technical writing, customer education, documentation strategy, content creation, and marketing communications.\nResponsibilities:\nProduct Documentation\nOwn and maintain customer-facing product documentation.\nCreate user guides, administration manuals, deployment guides, API documentation, release notes, and knowledge base articles.\nBuild structured documentation for platform capabilities, workflows, analytics modules, simulation tools, and AI agents.\nDevelop onboarding content that accelerates customer adoption.\nEstablish documentation standards, templates, and style guides.\nCustomer Enablement\nCreate training materials, tutorials, videos, walkthroughs, and quick-start guides.\nDevelop customer-facing implementation and operational playbooks.\nPartner with Customer Success teams to address common support questions through documentation improvements.\nCreate executive-level adoption guides and business value narratives.\nContent Marketing & Thought Leadership\nWrite blogs, articles, case studies, white papers, solution briefs, and product announcements.\nCollaborate with leadership to publish thought leadership content on AI, modeling and simulation, optimization, supply chain, defense technology, and decision intelligence.\nSupport launch campaigns for new products and capabilities.\nDevelop content for conferences, webinars, customer events, and trade shows.\nCross-Functional Collaboration\nWork closely with Product Management and Engineering to understand product capabilities and roadmap priorities.\nInterview subject matter experts and convert technical discussions into customer-friendly content.\nParticipate in product reviews and release planning activities.\nEnsure documentation remains synchronized with product releases.\nKnowledge Management\nBuild and manage internal and external knowledge repositories.\nDefine documentation workflows and publishing processes.\nMeasure content effectiveness using usage analytics and customer feedback.\nRequired Qualifications:\n5+ years of experience in technical writing, content development, product documentation, or related roles.\nExceptional written and verbal communication skills.\nExperience creating software, SaaS, platform, cloud, AI, or technical product documentation.\nAbility to quickly learn complex technical domains and explain them clearly.\nExperience working directly with engineering and product teams.\nStrong attention to detail and commitment to quality.\nPreferred Qualifications:\nExperience documenting APIs, SDKs, cloud platforms, or software products.\nFamiliarity with AI, machine learning, analytics, simulation, or enterprise software platforms.\nExperience with documentation platforms such as:\nConfluence\nGitBook\nReadMe\nNotion\nSharePoint\nMarkdown-based documentation systems\nExperience with content management systems and SEO best practices.\nExperience supporting government, defense, aerospace, logistics, or enterprise customers.\nIdeal Candidate:\nYou are equally comfortable writing:\nAn API integration guide for engineers.\nA deployment guide for administrators.\nA customer onboarding playbook.\nA blog post explaining AI-driven decision making.\nAn executive briefing for senior leaders.\nYou enjoy turning complexity into clarity and are excited about building content that directly influences customer success, product adoption, and company 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open","p_open":1,"p_active":0.602,"p_room":1,"age_days":5,"expected_fill_days":31,"reasons":["conf:0","stale_co","win:early"],"computed_at":"2026-10-04T05:45:00Z"},"pay":{"stated_usd_annual":170000,"is_top_pay":false},"html_url":"https://alion.io/job/worldscape-technical-writer-content-lead","json_url":"https://alion.io/job/worldscape-technical-writer-content-lead.json","meta":{"generated_at":"2026-10-05T01:21:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1858,"day_limit":5000,"remaining_today":3142,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}