{"id":3787773,"url":"https://alion.io/job/worldstrides-manager-hr-operations","title":"Manager, HR Operations","company":{"id":685357,"name":"WorldStrides","domain":"worldstrides.com","url":"https://alion.io/company/worldstrides-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-11-07T05:47:08Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-05T02:22:56Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T19:25:42Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Company Introduction\nWorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.\nJob Description:\n The Manager, HR Operations, runs the engine behind HR Delivery at WorldStrides. Reporting to the Senior Director of HR Delivery, this leader owns HR operations and HR shared services end to end and leads the HR Generalists and the operations team, alongside the HRBP and L&D teams that complete HR Delivery. The role drives the enterprise HR initiatives that impact every team member’s experience across the globe.\nYou will turn programs into execution and build processes that scale. You set the standard for accuracy, speed, and team member experience across every HR transaction.\n\nResponsibilities:\nLead and grow the HR Operations team: manage the HR Operations Specialist and two HR Generalists, set clear priorities, and build a team that runs without single points of failure.Own end-to-end HR operations.\n\nRun HR shared services and optimize for enhancements.\nPartner with local HR support across our offices: work closely with on-site HR teams, including our largest office in Mérida, to deliver one consistent team member experience.\nLead onboarding and offboarding: a strong first 90 days for new team members and a clean, compliant exit for departing ones.\nLead employee relations for full-time and seasonal team members: investigate concerns, guide managers, and resolve issues consistently and in line with policy.\nRun the annual HR calendar: lead the engagement survey, performance review cycles, merit and bonus processes, promotion cycles, compensation processes, and policy rollouts, each with a clear plan, owners, and status reporting.\nDrive compliance through execution: partner with Sr Dir of Governance and team on HR governance and compliance, and run HR practices that keep WorldStrides compliant with federal, state, and global labor law.\nPartner across the business: work with Finance on payroll accuracy and headcount reporting, and with HRBPs and hiring managers to keep the team member lifecycle fast from offer through exit.\nMaintain clean HR data that informs decisions at the HR leadership and business leadership levels.\nPartner with L&D on HR inbox analytics: spot recurring questions and gaps, then build proactive training that closes them.\nAutomate manual HR operations: eliminate error-prone steps through better process, tooling, and AI agents the team builds and maintains.\nLead with AI: leverage existing and new AI tools to improve how the team operates and elevate the team member experience.\nSuccess in the first year:\nYou have identified problem areas and redesigned workflows to deliver programs and processes faster and smoother with the support of AI or other platforms.\nNew team members experience a smooth, welcoming onboarding that sets them up to contribute fast.\nHR shared services meets SLAs, and self-service resolves a growing share of routine questions.\nEvery core process has current documentation and a trained backup on the team.\nThe team operates as a high-performing unit with clear goals and development plans in place.\nQualifications:\nBachelor's degree in Human Resources, Business, or a related field, or equivalent experience.\n4+ years of HR experience, including 1+ years in HR leadership.\nExperience building or running an HR shared services or HR service center model.\nTrack record of launching enterprise HR programs such as engagement surveys or compensation communications.\nWorking knowledge of U.S. employment law and multi-state compliance.\nHands-on HRIS experience and strong Excel skills.\nExceptional accuracy with confidential data.\nPreferred\nExperience supporting operations in Mexico or other international locations.\nExperience automating HR workflows, including building AI agents.\nProcess improvement or project management training.\nWork Perks:\nComprehensive health benefits: medical, dental, vision, life, AD&D, accident, critical illness, disability insurance, FSA/HSA options with employer HSA contributions, and a generous 401(k) match.\nGenerous paid time off including 11 paid company holidays, 25 PTO days the first year (prorated), 1 paid volunteer day, 4 mental health days, and bereavement\nProfessional development support, including up to $5,250 annually for tuition reimbursement and up to $1,000 for certifications annually\nOpportunities for paid and discounted travel\nFlexible work schedule providing on-site, remote, and hybrid office opportunities\nEncouraged participation in a wide variety of Employee Resource Groups\nEmployee Assistance Program (EAP) and wellness resources, including fitness centers at select locations\nPaid parental, caregiver, and disability leave\nTeam Member Discount Program\nEngaging, collaborative, and fun work environment\nThe salary range listed for this position represents WorldStrides’ good-faith estimate of the base compensation for the role at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills and qualifications, geographic location, internal equity, and market conditions. The range does not include other forms of compensation or benefits that may be offered as part of the total rewards package.\nCompensation Range\n$90,000—$90,000 USD\nWorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.\nAs an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\nWorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. 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